Currys Business Reviews 

4,661
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,152 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and responsive support team for expertly guiding them through purchases and resolving inquiries efficiently. Consumers note that daily interactions are always pleasant, and team members consistently go above and beyond to ensure everything runs smoothly for businesses and clients alike. Though some customers experienced frustrating delivery delays and received minimal tracking updates regarding their pending purchases. A few people also reported encountering product spec issues and difficulties obtaining swift resolutions from the physical store staff. Others mentioned that sorting out replacements or returning damaged items occasionally required extra effort.

What people talk about most

Staff

Customers report positive experiences with staff, highlighting helpful and efficient support. Reviewers... See more

Customer service

Consumers find customer service to be positive, highlighting efficient support agents who quickly resolve... See more

Service

Users describe positive interactions with service, highlighting excellent communication and helpful staff who... See more

Product

People report ambiguous experiences with product. While some reviewers are very pleased with their items,... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a mix of satisfaction and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a Samsung A27 phone on 27.07.26 from Purley Store Staff helpful allowed to make up my mind without freely and patienitently Special thanks to floor manager " Irrus " for technical support... See more

Company replied

Rated 4 out of 5 stars

Had difficulty ordering on line with the payment page. I rang the help line and spoke with a very nice man called Paul. He put my mind at rest and helped me order the washing machine I required. Thank... See more

Company replied

Rated 5 out of 5 stars

I ordered an item by mistake. Curry's customer service were quick and efficiently guided me through the process of returning the item and refunding me. Enya-Jade kept in touch with me via email ensuri... See more

Company replied

Rated 5 out of 5 stars

The customer support at Currys Business is fantastic and obviously realise that in business you need a quick response so that you can get on with your business. Full marks to Francesca she was brillia... See more

Company replied


Company details

  1. Computer Store
  2. Appliance Store
  3. Electronics Store
  4. Kitchen Supply Store
  5. Telecommunications Service Provider
  6. TV store

Written by the company

Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.4

All reviews

(4,661)

1,104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Full ownership of problem (missing…

Full ownership of problem (missing parts of order) and fix by Francesca

August 7, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so happy to hear that we could resolve the issue with your order. We appreciate your kind words!

Rated 5 out of 5 stars

Spot On customer support at Currys Business.

The customer support at Currys Business is fantastic and obviously realise that in business you need a quick response so that you can get on with your business. Full marks to Francesca she was brilliant, she had all the answers to my queries, deal with them efficiently and was very pleasant to deal with. Thank you Francesca you have made my day.

August 7, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We appreciate your positive feedback! We're happy to hear that our customer support was fantastic and that your queries were dealt with efficiently. It's great to know that our team provided such brilliant service. We will pass this on to the relevant team.

Rated 5 out of 5 stars

From start to finish the service and…

From start to finish the service and communication were excellent. One of the items developed a fault and the return was quick, free of charge and faultless. Communication via the contact Francesca was very professional.

August 7, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Thank you for your wonderful review! We are so pleased to hear that our service and communication exceeded your expectations, even when a return was necessary. We appreciate your kind words.

Rated 5 out of 5 stars

Excellent service

Excellent service, great communication. Delivered on time with professional delivery drivers

August 5, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so happy to hear you received excellent service and that our delivery drivers were professional and on time. Thank you for your kind feedback!

Rated 1 out of 5 stars

Disappointed

Honestly so disappointed with business customer services at Staples Corner. I have had an issue with my fridge since I installed it and they still have not sent anyone to replace it...this has been going back and forth since June. So upsetting

August 6, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Good Afternoon,

Thank you for leaving us a review, I am sorry to see you have been experiencing issues at a store.

Please could you send your Business account code and sales order number to getintouch@business.currys.co.uk so I can look further into this for you

Thank you

-Danielle

Rated 5 out of 5 stars

Re:Francesca who Business Support…

Re:Francesca who Business Support Specialist
Currys Business, 6th Floor, Merck House,
Poole, Dorset, BH15 1TW.

Francesca has provided me and my Company with a great service this saving much of our precious time.

Emails have been responded to promptly thus solving any issues we have and addressing our queries.

It has been great customer Service. 10 out of 10

August 6, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so pleased to hear about your positive experience with our business support specialist. It's wonderful to know that our team's prompt responses and efficient issue resolution saved you valuable time. We truly appreciate you sharing your feedback and recognizing our commitment to great customer service.

Rated 1 out of 5 stars

The customer service is awful

The customer service is awful. They are unable to help with any business orders.

August 6, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Good Afternoon Phillip,

Thank you for leaving us a review, I am sorry to see you have had a poor experience with us.

Please can you contact getintouch@business.currys.co.uk with your account code, sales order number and the issue you are facing so I can look into this for you

Thank you

-Danielle

Rated 2 out of 5 stars

I was charged more than the order confirmation amount

When I placed the order I received an order confirmation email saying the cost for the washing machine and delivery was £264.93. The invoice doesn't get sent until after delivery (why), and the invoice was for £269.10. I checked my bank statement and the higher amount had been taken. I have emailed currys twice to get this corrected and have received no reply

June 9, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morning Gary,

Thank you for leaving us a review, I am sorry to see about the pricing.

Please can you send the confirmation email and your invoice to getintouch@business.currys.co.uk so I can look further into this.

Thank you

-Danielle

Rated 5 out of 5 stars

Excellent service from Currys Business

Excellent service from Currys Business. Purchased a Zenbook Duo that unfortunately wasn’t up to spec and processed a refund. I got contacted by a rep named Francesca and she was absolutely wonderful. She contacted me as soon as I applied for the refund and she stayed in contact with me until the refund was finally processed. Highly recommend.

August 5, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are delighted to hear about your positive experience with our service. It's wonderful to know that our colleague provided excellent support throughout the refund process, keeping you informed every step of the way. We appreciate you sharing your recommendation.

Rated 1 out of 5 stars

Mis-sold equipment

We came into the Warrington store with a view to purchasing 3 new dell/lenovo laptops for business use . We wanted this brand as we were comfortable with the capabilities as we,ve previously used these brands. The sales rep convinced us the the ASUS notebook was a more cost effective laptop quoting " they are exactly the same but cheaper " Since we started to use the laptops we discovered that this particular model would not support dual screens . We have been in conversation with Curry,s for 3 weeks to date and still no resolution . Currys answer was that we ( as the customer ) need to purchase secondary devices which we feel is unacceptable since as we were sold these as " exactly the same " . Very disappointing after sales service as we have spent approx 2.5k with them and tech equipment

August 5, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We appreciate you sharing your experience with us regarding the recent laptop purchase for your business. We sincerely regret the frustration and inconvenience caused by the discrepancy in the capabilities of the ASUS notebooks, especially concerning the dual-screen support. We understand how disappointing it is when a product doesn't meet the expectations set during the sales process, particularly after investing a significant amount. We are truly sorry that our after-sales service has not yet provided a satisfactory resolution.

Rated 5 out of 5 stars

Excellent service from Andrew who was…

Excellent service from Andrew who was very attentive with my orders. He was particularly helpful over missing items and got everything resolved swiftly. Highly recommend!

July 20, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so glad to hear you had such a positive experience! Your kind words about our team member's attentive service and swift resolution of your missing items are truly appreciated.

Rated 5 out of 5 stars

Impressed with the service I received

I ordered an item by mistake. Curry's customer service were quick and efficiently guided me through the process of returning the item and refunding me. Enya-Jade kept in touch with me via email ensuring that the process went smoothly. I was very impressed with the service I received.

July 14, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're delighted to hear that our customer service team was able to assist you efficiently with your return and refund. We appreciate your positive feedback regarding the smooth process and excellent communication.

Rated 5 out of 5 stars

Lorna was great

Lorna was great! Super helpful and made it a good easy experience.

July 29, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Thank you so much for your wonderful review! We are delighted to hear that you had such a positive and easy experience with us. We truly appreciate your kind words.

Rated 5 out of 5 stars

Great customer service

My order was taking a little longer than expected, so I contacted customer support. Francesca responded quickly and followed up on my order every day to make sure it was delivered. Excellent customer service!

August 4, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Thank you so much for your wonderful review! We are so pleased to hear that our team was able to assist you effectively and keep you updated on your order's delivery. We appreciate you sharing your positive experience.

Rated 4 out of 5 stars

Good customer service

Bought a Samsung A27 phone on 27.07.26 from Purley Store Staff helpful allowed to make up my mind without freely and patienitently
Special thanks to floor manager " Irrus " for technical support without hard-sell

July 27, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so glad to hear about your positive experience at our Purley store and that our team provided helpful, patient service. We appreciate your kind words!

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