Bought a Samsung A27 phone on 27.07.26 from Purley Store Staff helpful allowed to make up my mind without freely and patienitently Special thanks to floor manager " Irrus " for technical support... See more
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Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)
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Full ownership of problem (missing parts of order) and fix by Francesca

Reply from Currys Business
The customer support at Currys Business is fantastic and obviously realise that in business you need a quick response so that you can get on with your business. Full marks to Francesca she was brilliant, she had all the answers to my queries, deal with them efficiently and was very pleasant to deal with. Thank you Francesca you have made my day.

Reply from Currys Business
From start to finish the service and communication were excellent. One of the items developed a fault and the return was quick, free of charge and faultless. Communication via the contact Francesca was very professional.

Reply from Currys Business
Excellent service, great communication. Delivered on time with professional delivery drivers

Reply from Currys Business
Honestly so disappointed with business customer services at Staples Corner. I have had an issue with my fridge since I installed it and they still have not sent anyone to replace it...this has been going back and forth since June. So upsetting

Reply from Currys Business
Re:Francesca who Business Support Specialist
Currys Business, 6th Floor, Merck House,
Poole, Dorset, BH15 1TW.
Francesca has provided me and my Company with a great service this saving much of our precious time.
Emails have been responded to promptly thus solving any issues we have and addressing our queries.
It has been great customer Service. 10 out of 10

Reply from Currys Business
The customer service is awful. They are unable to help with any business orders.

Reply from Currys Business
Rob Hennesy Account Executive is simple SUPERB !

Reply from Currys Business
When I placed the order I received an order confirmation email saying the cost for the washing machine and delivery was £264.93. The invoice doesn't get sent until after delivery (why), and the invoice was for £269.10. I checked my bank statement and the higher amount had been taken. I have emailed currys twice to get this corrected and have received no reply

Reply from Currys Business
Excellent service from Currys Business. Purchased a Zenbook Duo that unfortunately wasn’t up to spec and processed a refund. I got contacted by a rep named Francesca and she was absolutely wonderful. She contacted me as soon as I applied for the refund and she stayed in contact with me until the refund was finally processed. Highly recommend.

Reply from Currys Business
We came into the Warrington store with a view to purchasing 3 new dell/lenovo laptops for business use . We wanted this brand as we were comfortable with the capabilities as we,ve previously used these brands. The sales rep convinced us the the ASUS notebook was a more cost effective laptop quoting " they are exactly the same but cheaper " Since we started to use the laptops we discovered that this particular model would not support dual screens . We have been in conversation with Curry,s for 3 weeks to date and still no resolution . Currys answer was that we ( as the customer ) need to purchase secondary devices which we feel is unacceptable since as we were sold these as " exactly the same " . Very disappointing after sales service as we have spent approx 2.5k with them and tech equipment

Reply from Currys Business
Excellent service from Andrew who was very attentive with my orders. He was particularly helpful over missing items and got everything resolved swiftly. Highly recommend!

Reply from Currys Business
I ordered an item by mistake. Curry's customer service were quick and efficiently guided me through the process of returning the item and refunding me. Enya-Jade kept in touch with me via email ensuring that the process went smoothly. I was very impressed with the service I received.

Reply from Currys Business
Lorna was great! Super helpful and made it a good easy experience.

Reply from Currys Business
My order was taking a little longer than expected, so I contacted customer support. Francesca responded quickly and followed up on my order every day to make sure it was delivered. Excellent customer service!

Reply from Currys Business
Bought a Samsung A27 phone on 27.07.26 from Purley Store Staff helpful allowed to make up my mind without freely and patienitently
Special thanks to floor manager " Irrus " for technical support without hard-sell

Reply from Currys Business
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