Currys Business Reviews 

4,670
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,152 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and responsive support team for expertly guiding them through purchases and resolving inquiries efficiently. Consumers note that daily interactions are always pleasant, and team members consistently go above and beyond to ensure everything runs smoothly for businesses and clients alike. Though some customers experienced frustrating delivery delays and received minimal tracking updates regarding their pending purchases. A few people also reported encountering product spec issues and difficulties obtaining swift resolutions from the physical store staff. Others mentioned that sorting out replacements or returning damaged items occasionally required extra effort.

What people talk about most

Staff

Customers report positive experiences with staff, highlighting helpful and efficient support. Reviewers... See more

Customer service

Consumers find customer service to be positive, highlighting efficient support agents who quickly resolve... See more

Service

Users describe positive interactions with service, highlighting excellent communication and helpful staff who... See more

Product

People report ambiguous experiences with product. While some reviewers are very pleased with their items,... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a mix of satisfaction and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a Samsung A27 phone on 27.07.26 from Purley Store Staff helpful allowed to make up my mind without freely and patienitently Special thanks to floor manager " Irrus " for technical support... See more

Company replied

Rated 4 out of 5 stars

Had difficulty ordering on line with the payment page. I rang the help line and spoke with a very nice man called Paul. He put my mind at rest and helped me order the washing machine I required. Thank... See more

Company replied

Rated 5 out of 5 stars

I ordered an item by mistake. Curry's customer service were quick and efficiently guided me through the process of returning the item and refunding me. Enya-Jade kept in touch with me via email ensuri... See more

Company replied

Rated 5 out of 5 stars

The customer support at Currys Business is fantastic and obviously realise that in business you need a quick response so that you can get on with your business. Full marks to Francesca she was brillia... See more

Company replied


Company details

  1. Computer Store
  2. Appliance Store
  3. Electronics Store
  4. Kitchen Supply Store
  5. Telecommunications Service Provider
  6. TV store

Written by the company

Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(4,670)

1,117 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Jesse who helped…

Great service from Jesse who helped with some of our contract requirements. Thank you Jesse!

June 9, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are delighted you had a great experience with our service. Thank you for your kind words!

Rated 5 out of 5 stars

My experience was faultless whilst…

My experience was faultless whilst dealing with Lorna, it is rare these days to have some one who does what they say they will do without the need to follow up
So a big thank you from myself

June 18, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so pleased to hear about your positive experience. It's wonderful to know we met your expectations. Thank you for sharing your feedback.

Rated 1 out of 5 stars

Waited over a month for a refund

First time ordering with Curry's Business. Originally ordered a Dell laptop for new staff member. I never received a dispatch notice so after a week called to chase.

The supplier had cancelled the order but I had not been refunded or notified. Person handling the call was excellent in fairness. He arranged a replacement Acer laptop with same spec to be delivered next day.

The Acer laptop was actually over £100 cheaper. I was advised that I would receive a refund for the price difference once the alternate product was delivered.

My issue is this was over a month ago and I still haven't received the difference. I have called multiple times, everyone is perfectly pleasant but don't seem to be able to resolve the issue.

I've randomly received a new invoice for the original Dell laptop instead of a refund. 4th call to Curry's today but systems are down so they can't resolve again.

May 15, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Hi Mark,

Thank you for leaving us a review, I am really sorry for the inconvenience this caused.

We are currently experiencing system issues we will get back to you as soon as possible.

Thank you for your patience.

- Francesca

Rated 1 out of 5 stars

Paid for a laptop to be delivered…

Paid for a laptop to be delivered today, called at 2pm to chase, then emailed, no response. So far I am £754 down with no laptop and no way of finding out what's going on or if I will be receiving it.

June 18, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Hi Dan,

Thank you for leaving us a review, I am really sorry for the inconvenience this caused.

We are currently experiencing system issues we will get back to you as soon as possible.

Thank you for your patience.

- Francesca

Rated 5 out of 5 stars

5* customer service

Very helpful service by Phil - business support specialist! Quick responses, was incredibly helpful and had the issue resolved for me within the day.

June 17, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so glad to hear about your positive experience with our support team. We appreciate you sharing this wonderful feedback!

Rated 5 out of 5 stars

Value for money and proactive customer service, highly recommend!

I have switched our business mobile phone contracts to Currys Business and couldn't have been more pleased. The team tried their best to source best solutions for our needs so that we keep all benefits of the previous contract but at better value. Besides a bit of time delays to set up one of the lines (which was partly due to extra requirements by the client/us) all was delivered as promised. Support is available at the other end of the line in UK time so I highly reccomend.

June 17, 2025
Unprompted review
Currys Business logo

Reply from Currys Business

We are so pleased to hear of your positive experience with our team and services. It's wonderful to know we could provide excellent solutions and support for your business needs. Thank you for your kind words and recommendation!

Rated 5 out of 5 stars

Good range of products online

Good range of products online, found the monitor we wanted, only comment is that it did not mention it had a matching white HDMI lead with it, so I bought one when I didn't need to. Like the cordless keyboard and mouse, no need to have extra messy leads on the desk. But the monitor is good quality, likely to buy another in the future when upgrading the office. Delivery quick.

June 3, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so glad you found the monitor you wanted and appreciate your feedback regarding the HDMI lead. We're happy you like the cordless keyboard and mouse, and that delivery was quick. We look forward to helping you upgrade your office in the future!

Rated 5 out of 5 stars

Help with connecting a phone to a router

I'd bought a new landline phone from Currys (which I was happy with) shortly before changing my broadband supplier, but unfortunately there was then a difficulty in connecting the new router to this type of phone. The broadband supplier had not been at all helpful about it. However, I then went to ask Curry's advice and they rapidly found a good solution.

June 7, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are glad we could assist you in finding a solution for your new phone and broadband connection. We appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

Great service

Great service from Francesca from start to finish.

June 12, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so glad you had a great experience! We appreciate your kind words.

Rated 1 out of 5 stars

Items not delivered in time slot

Ordered items, delivery date & time slot was provided. Items arrived earlier than expected and no one was at the property to take delivery. Not sure why a time slot is provided if we can’t adhere to it. Was offered a refund of my delivery fee which I am currently still chasing!

May 31, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Hi Leena,

Thank you for leaving us a review, I am really sorry for any inconvenience caused.

I can see this relates to Currys Retail so unfortunately we would be unable to assist here at Currys Business as we can only assist with Currys Business orders.

I have requested your order is moved over to the Currys Retail Trustpilot so you can get the assistance you need.

Thank you.

- Francesca

Rated 4 out of 5 stars

Support after being given incorrect advice from a Sales Manager

After being provided incorrect advice from a Senior Regional Sales Account Manager and told to contact O2 directly. Ultimately, O2 just transferred me back to Currys Business (frustrating), Paul Akinlade (Business Support Specialist) was brilliant, actioned my request with absolute ease, emailed me confirmation within 15mins of our conversation. Thank you Paul, you've been a huge help :)

June 15, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're glad to hear that our colleague was able to resolve your request efficiently. We appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

Really good service

Jesse provided a really good service, prompt replies. pleasent experince. Well done, keep it up.

June 11, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We appreciate your positive feedback! We are glad to hear you had a pleasant experience with our service.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, freidnly and helpful. Got my issue sorted out fast for a laptop that didnt meet standards, a speacial thanks for that fast replies from a lovely Enya-Jade, the Support Specialist :) thanks

June 15, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Thank you for your wonderful review! We are so pleased to hear our team provided such excellent and fast assistance with your laptop issue.

Rated 5 out of 5 stars

Everything was exchanged and rectified…

Everything was exchanged and rectified in a professional timely manner thank you

June 12, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so pleased to hear everything was handled professionally and efficiently for you. Thank you for your kind words.

Rated 4 out of 5 stars

Friendly attitude

Friendly attitude. Consciousness. Agents good at follow up. Would have been 5 stars except with some problems with a refund.

May 28, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We appreciate your kind words about our team. We regret the refund issue and are working to improve.

Rated 5 out of 5 stars

Fabulous Francesca

I ordered a laptop which was urgently needed for work. However, shortly after ordering I needed to change the delivery address. I therefore telephoned Currys Business and spoke with Francesca who was friendly, professional and promptly dealt with my request. In addition, she also updated my email address and ensured that everything was now showing on my business account as I requested. Francesca then emailed me the DPD tracking reference and kept me up to date via email until my laptop was duly delivered the following morning.
Thank you Francesca for providing excellent service!

June 4, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are delighted to hear about your excellent experience with us. It is wonderful to know that we could promptly assist with your delivery and account updates, ensuring a smooth process for your urgent laptop delivery. We appreciate you sharing your positive feedback.

Rated 1 out of 5 stars

Paid for install and recycle of old…

Paid for install and recycle of old washing machine as I have a bad back and can no longer do these jobs easily any more. Machine arrived and was told it was delivery only. Installed it myself with great difficulty. Still waiting for refund of delivery. No mention of any further compensation for the inconvenience. Won’t use curry’s again.

May 27, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Hi Darren,

Thank you for leaving us a review, I am very sorry for any inconvenience this has caused.

I have sent you an email directly regarding this so we can come to a resolution for you.

Thank you.

- Francesca

Rated 5 out of 5 stars

Umar understood what I needed and…

Umar understood what I needed and researched his options and gave me several laptops to choose from. We narrowed down the field and ended up with a well speced unit at a reasonable price. Well done him for his patience and processes.

May 19, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so glad to hear that we could help you find the perfect laptop at a great price. Thank you for your kind words!

Rated 5 out of 5 stars

Sheffield

I need the iPhone 17 pro Max

June 12, 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We appreciate your interest!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look