Absolutely horrific service. Suspended profile for 'breaching guidelines' - I've read over the guidelines about 10 times and I can definitely say I comply. After multiple attempts at fixing the... See more
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See what reviewers are saying
Our experience with Businessly has been outstanding. We've booked consultants for web development, digital marketing, and copywriting, and each time, we've been impressed with the quality of expertise... See more
I go into my business account and it asks me to get verified. When I click on the business name, it takes me to a public google search results page. I then click get verified and the only thing they... See more
I recently moved address and accidentally added a business address when I'm a sole trader, instead of updating the service area. My profile then became unverified and so far it has been a week an... See more
Impossible to verify profile.
Impossible to verify profile.
Verification doesn't work completely. Support is not existing. Shame on Google because of the service.
Our experience with Businessly has been outstanding
Our experience with Businessly has been outstanding. We've booked consultants for web development, digital marketing, and copywriting, and each time, we've been impressed with the quality of expertise available.
Worthless...
Stupid system, nobody is able to help with verification.
I was adding company let`s say it is called "AB company" an IT company for ex and it is in some city called "Treecity" in "Some street 123" and google asks you if you didn`t accidentally make a mistake and if the company you adding is not just duplicate of company for example "ZY institution" that builds street lamps in city and street like 50 kilometers away from your original company...
So they want you to verify even though you have two more companies (immediately verified with letter BTW) and they want you to verify with some photos and videos on that place...
But that does not fckn work!!!!!
They couldn`t care less...
Forcing you to use new solution right in search
Worthless
They couldn’t care less about the services that they never provide
This is an awful company, no one is able to sort any issue, just hiring thousands of people on the customer service and no one is able to sort out any issue.
I believe if another strong company will show up on the market, they will be wiped in a second they just do all those issues because they are singing alone on the platform
They force people to use the new google…
They force people to use the new google dashboard, "business profile directly from Google Search and Maps" which is disgusting and not good. And prevent using the old dashboard which is very easy and accurate.
This disappointed
Awful customer service!!
Awful customer service!!! Two of my businesses were suspended after just updating the business hours. One of them was sorted but the other one not. The communication is just awful. The reason to suspend my business was suspicious activity.....Realy, for just updating your business hours? I asked several times for the exact reason but an answer was not given. They just refer me to a guide on their website. Of course, I complied with the guide! they asked me first for a photo of my business with a name board, on the next email they said it's not proof of business existing and I need to send a bill or official document with the business name on it. I wanted to raise a complaint but information about how to do so was not provided as well. I'm very disappointed!
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