Business Class Consolidator Reviews 1,229

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their professionalism, helpfulness, and attention to detail in finding the best flight options. Many appreciate the significant cost savings on business class tickets and the smooth, stress-free booking process. The customer service is frequently described as outstanding, with agents going above and beyond to accommodate requests and changes. However, some customers reported issues with price discrepancies between initial quotes and final offers. A few others experienced inconsistencies regarding flight details or credit usage, and some found the booking process to be less straightforward than expected, with difficulties in getting desired changes or finding available tickets.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service. Many reviewers praise the personable and efficient service,... See more

Price

Consumers generally express satisfaction with the pricing, often finding competitive and significantly... See more

Booking process

Users describe positive interactions with the booking process, highlighting its simplicity, competitiveness,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the professionalism, care, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ula Standratska and her team did a fabulous job on accommodating my business class return flight arrangements for myself, my wife, and our son from the Philippines back to the US. Flew on Eva Air to L... See more

Company replied

Rated 5 out of 5 stars

Husband and I booked a river cruise with Airfare included. Premium Economy only. I decided to try Business Class Consolidators to compare the airfare. In fact, the price BCC provided was $2000 less... See more

Company replied

Rated 5 out of 5 stars

Last week, I found myself stuck without options to come back to the US (the my return trip originated in Dubai).....Victoria Petrovska was spectacular - she responded within minutes, even though it w... See more

Company replied

Rated 5 out of 5 stars

Jaime Suarez was fantastic in getting us the best options at best prices for our Euro trip. He was incredibly quick, responsive, responsible, and a fantastic listener! He got us exactly what we had as... See more

Company replied


Company details

  1. Flights Search Site
  2. Travel Agency

Written by the company

Business Class Consolidator offers discounted business class tickets to all global destinations and on all major airlines. Contact our travel experts today and get access to discounted airfare deals. Our mission is simple — provide big consolidator discounts on luxury air travel and best personal service to our clients. Come for our rates, stay for the service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The first class seats on Air France…

The first class seats on Air France were amazing and at a great price. We will definitely use BCC again.

June 18, 2025
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Reply from Business Class Consolidator

Hello, Scott!

Thank you so much for your top review! We are glad you enjoyed Air France and look forward to helping you with your next trip!

Sincerely,
The Business Class Consolidator Team

Rated 1 out of 5 stars

BUYER BEWARE! FERNANDO LAVIADA straight out lied to us!! SCAMMERS!

Fernando Laviada straight out lied to us about the price and availability of our airline tickets. Despite promises, our tickets never arrived and he had insisted we cancel our booking with Skyluxe in order for him to have our tickets issued. We went ahead and cancelled with Skyluxe and NEVER HEARD BACK from Fernando Laviada.Despite his assurances, we found out that the price he offered NEVER EXISTED! Meanwhile we lost actual opportunities with legitimate consolidators like SKYLUXE to purchase tickets before prices began to rise. NEVER DO BUSINESS WITH THIS COMPANY-- THEY ARE NOT LEGITIMATE!!

June 16, 2025
Unprompted review
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Reply from Business Class Consolidator

Hi, Susan!
We understand your frustration and are deeply sorry for the unexpected outcome with your booking. We did our best to secure your ticket, but unfortunately, the booking process was disrupted by restrictions outside our control. We’ve attempted to reach out to provide clarity and are available if you have any further questions.
Sincerely,
BusinessClassConsolidator Team

Rated 5 out of 5 stars

We would like to commend Anastasia…

We would like to commend Anastasia Moore for the exceptional level of service she provided throughout our entire travel planning experience. From the initial consultation to the final details, Anastasia demonstrated professionalism, attention to detail, and a genuine commitment to ensuring our trip was seamless and enjoyable.

Her responsiveness, expertise, and personalized recommendations far exceeded our expectations. It’s rare to encounter someone so dedicated to excellence, and her efforts did not go unnoticed.

We will absolutely be relying on Anastasia for all of our future travel needs, and we would highly recommend her services to anyone seeking a knowledgeable and dependable travel advisor. Please ensure this message is shared with her, as she is truly deserving of recognition and appreciation.

May 1, 2025
Unprompted review
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Reply from Business Class Consolidator

Hello, Justin!

Thank you for the thoughtful and detailed feedback!
We're thrilled to hear Anastasia delivered such outstanding service, making your travel experience seamless. Your kind words will absolutely be shared with her, and she'll be honored to receive such recognition.
We look forward to assisting you again in the future!

Sincerely,
The Business Class Consolidator Team

Rated 5 out of 5 stars

Wouldn't use anyone else!

Oleh Vus has booked several trips for us and each time the experience is outstanding. He offers so many different itineraries and options to choose from, as well as making recommendations, we are able to pick the best option for ourselves.

June 8, 2025
Unprompted review
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Reply from Business Class Consolidator

Hello, Lynn!

Thank you for your kind words! We're glad to hear Oleh consistently provides outstanding service and helpful options. We appreciate your trust and look forward to your next trip!

Sincerely,
The Business Class Consolidator Team

Rated 5 out of 5 stars

Great service they helped me to book a…

Great service they helped me to book a flight from Frankfurt to New York. I will use your services in the future.

June 4, 2025
Unprompted review
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Reply from Business Class Consolidator

Hello, King!

Thank you very much for your feedback! We are looking forward to helping you with your next trip!

Sincerely,
The Business Class Consolidator Team

Rated 5 out of 5 stars

First online booking experience-Thailand

I have never booked through an online service so I decided to see how it worked. I'm so happy we found BCC! I threw several options at Julz, our travel coordinator. There were 4 of us traveling to Thailand. As you can imagine, everyone in our group had parameters-from departure airport, to time of departure/arrival, to length of layovers. Julz was super patient and responsive, and gave us many options to choose from. We settled on the flights and accommodations that suited everyone in our party. We will definitely choose BCC for future travel. With a complicated itinerary, it's really better than googling and price checking dozens of flight options. Saved us a lot of time and money. 🫰🏼

March 9, 2025
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Reply from Business Class Consolidator

Hello, Koko!

Thank you for the excellent feedback!
We're so glad Julz made the process smooth and stress-free for your group. It's great to hear that we helped save you time and money.
We look forward to assisting with your next adventure!

Sincerely,
The Business Class Consolidator Team

Rated 5 out of 5 stars

We like both the pricing and the…

We like both the pricing and the service. Both employees with whom we have worked were personable and helpful.

May 1, 2025
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Reply from Business Class Consolidator

Hello, Neal!

Thank you! We're glad you've had a positive experience with our pricing and team.
We appreciate your continued trust!

Sincerely,
The Business Class Consolidator Team

Rated 5 out of 5 stars

Exceptional Customer Service

I had the pleasure of flying business class recently, and I must commend Anastasis Moore for their outstanding service. She made sure every detail of my experience was seamless. She went above and beyond anticipating my needs, providing timely assistance and delivering personalized service that exceeded expectations.

April 25, 2025
Unprompted review
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Reply from Business Class Consolidator

Hello, Sabrina!

Thank you for your kind words! We're thrilled to hear Anastasia provided such exceptional and personalized service. We'll be sure to pass along your praise. She'll be delighted to hear it!

Sincerely,
The Business Class Consolidator Team

Rated 5 out of 5 stars

Recommended website to use

I was using aforementioned website multiple times and I can testify that always I was getting very good service. The representative was always attentive to my needs and tried to accommodate my requests promptly.

February 20, 2025
Unprompted review
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Reply from Business Class Consolidator

Hello, Val!

Thank you for your continued trust! We're glad to hear you're receiving attentive and reliable service.
We appreciate your loyalty and look forward to assisting you again!

Sincerely,
The Business Class Consolidator Team

Rated 5 out of 5 stars

Very Happy With Business Class Consolidator

Ann Bennett, my representative at Business Class Consolidator, is extremely attentive to my requests concerning flying dates, schedules, convenience and pricing. My wife and I live in Thailand and travel globally. I am 80 years old and need not only convenience of scheduling, but convenience in transfer points and time. Ann has always met our needs and has surpassed our expectations, including best prices for business class seats. I never fly anywhere without first consulting Ann Bennett and Business Class Consolidator. I have highly recommended them to friends and family.

April 10, 2025
Unprompted review
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Reply from Business Class Consolidator

Hello, Alan!

Thank you for your heartfelt feedback! We're honored to support your global travel needs, and it's wonderful to hear that Ann has delivered attentive service and great value.
Your trust and recommendations mean the world to us.

Sincerely,
The Business Class Consolidator Team

Rated 5 out of 5 stars

Great service in an urgent medical situation

Sofia Trehub at BCC provides great service to her clients. She has helped me with several trips. Recently, I was in China and became seriously ill. I had to cut my trip short and return home urgently. All of this happened over a weekend and several time zones. Ms. Trehub went above and beyond to help me get back. I don’t even think that she was on duty but she was able to quickly find me a way home. I was in excruciating pain and Ms. Trehub’s help meant a lot to me. She made me feel like I was not alone in this terrible situation.

October 17, 2024
Unprompted review
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Reply from Business Class Consolidator

Hello, Karen!

Thank you for sharing such a powerful story. We're genuinely grateful Sofia was able to support you during such a difficult time. Her dedication and compassion are exactly what we strive for, and your words mean a great deal to us and her.

Wishing you continued health and safe travels ahead.

Sincerely,
The Business Class Consolidator Team

Rated 5 out of 5 stars

Cecilia and her attentiveness to our…

Cecilia and her attentiveness to our requests.

May 1, 2025
Business Class Consolidator logo

Reply from Business Class Consolidator

Hello, Guy!

Thank you! We very much appreciate your feedback!

Sincerely,
The Business Class Consolidator Team

Rated 1 out of 5 stars

Horrible experience

The long and short of it, you can get cheaper tickets with better flights on your own. I was made promises that were not kept. Sayuri kept telling me things that were not true. I asked her to change my flights because the one she booked was not what I wanted. Plus, they were three separate tickets! I gave her the flight information I wanted and she said it wasn’t available anymore. It clearly showed on the Internet that the flights were available for purchase. The airlines told me there were plenty of tickets available at that price. She told me that United Airlines refused to change my ticket or give a refund. When I talked to United, they said that was not true. She could change or refund the tickets. Then the airline changed one of my flights by an entire day so we would miss connecting flights. I asked to have the ticket canceled. She told me yes. It took a VERY long time so I filed a dispute with my credit card company. The $7,400 was finally refunded to me by the credit card company. Then I asked BCC for the $650 back that I paid to procure tickets for me. I had given them over $8000 for tickets yet ended up with no tickets through no fault of mine. They told me multiple times they would not refund the money. I disputed the charge on my credit card. Then BCC finally agreed to mail me a check if I cancelled the credit card dispute. I agreed and was told the check would be mailed to me. I contacted the company for six weeks and they told me the check had been mailed, the check was in processing, and a series of other excuses. I was told multiple times that the check was on its way to me or would be on its way to me. It never did arrive. I was persistent and they finally credited my credit card. In the end, I got my money back due to my diligence and HOURS of my time. The amount of time I had to expend resolving an issue that was pretty cut and dry was ludicrous. Just one excuse after the other. Steer clear.

April 29, 2025
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Reply from Business Class Consolidator

Hello Kathi,

We sincerely regret the frustration and inconvenience you experienced. Your situation does not reflect the level of service we aim to provide, and we understand how disappointing it must have been to go through these issues.
While we always do our best to support our clients through airline changes and disruptions, we recognize that the resolution process in your case took longer than expected. We are reviewing the situation to improve communication and response times going forward.
We’re glad the matter was ultimately resolved and your funds were returned.
If you're open to it, we'd welcome the chance to speak with you directly and ensure your concerns are fully heard.
Sincerely, Business Class Consolidator Team

Rated 1 out of 5 stars

I lost my travel refund credits due to different stories on how to use my credits

I lost my travel refund credits from Frankfurt, Germany (FRA) back to Washington DC (IAD). I was told different stories about how I can use my credits. I could have very well used it if the story did not keep on changing. This flight cancellation happened sometime February 2024 when there was a strike at Frankfurt airport.

May 1, 2025
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Reply from Business Class Consolidator

Thank you for sharing your feedback. We’re sorry to hear about the confusion around your travel credits and the inconvenience caused by the Frankfurt strike. However, it appears this situation is unrelated to the booking you made with us.
If there’s anything specific we can assist with regarding your booking to Asia, we’re happy to help.

Rated 5 out of 5 stars

I REALLY ENJOY THE SERVICE PROVIDED BY ANASTASIA MOORE

I REALLY ENJOY THE SERVICE PROVIDED BY ANASTASIA MOORE. SHE IS ALWAYS EXTREMELY EFFICIENT AND HELPFUL.

May 9, 2025
Unprompted review
Business Class Consolidator logo

Reply from Business Class Consolidator

Hello, Kevin!

Thank you! We're so glad to hear Anastasia continues to provide efficient and helpful service.
Your support is greatly appreciated!

Sincerely,
The Business Class Consolidator Team

Rated 5 out of 5 stars

Excellent Choice to Plan Business Class Travel

BCConsolidator did an awesome job in helping us put together a perfect multi-city itinerary between Ft. Lauderdale and Australia; providing various pricing options involving a combination of Business, Economy and Premium Economy alternatives. Long story short, BCConsolidator got us a great deal, flying Business class the whole way.

May 1, 2025
Rated 5 out of 5 stars

It's painless!

It's painless! Someone else finds you a cheaper rate for the same accommodations you were looking at for a significantly reduced price. How can you go wrong?

March 16, 2025
Rated 5 out of 5 stars

Business Class

My Wife And I Flew Round Trip Out Of Los Angeles to Taipei Taiwan 🇹🇼 Busines Class. GREAT EXPERIENCE!

November 21, 2024

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