Business Smart Solutions Reviews 25

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I’ve worked with BSS for 3 years, and I can honestly say they are like no other recruitment service out there. Ben & Mark, honestly go above and beyond what they should do, and on a personal note,... See more

Rated 5 out of 5 stars

Ben alongside Julia were great from day one. An absolute must for all who are wanting to get back into work or looking for a 10/10 recruitment agency. I had a career break and was very nervous getting... See more

Rated 5 out of 5 stars

Always happy to help with queries. Quick to set up calls and discuss/email any concerns. No issues since starting with the agency in June 2022. Super helpful, straightforward and stressfree experienc... See more

Company replied

Rated 5 out of 5 stars

The two key factors that set BSS apart is, firstly, they know their market and have direct experience working within the sector. So many other recruiters specialise in recruitment but they don't und... See more

Company details

  1. Recruitment Service

Written by the company

Business Smart Solutions is an established recruitment & consultancy firm specialising in Public Sector, Revenues and Benefits. Established in 2018, we have partnered with over 100 Local Authorities providing cost effective recruitment and consultancy solutions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

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Rated 5 out of 5 stars

Best recruitment agency out there!

I’ve worked with BSS for 3 years, and I can honestly say they are like no other recruitment service out there. Ben & Mark, honestly go above and beyond what they should do, and on a personal note, have supported me in my lowest of times.

I cannot recommend them highly enough, and they don’t just dump you in contracts that aren’t a good fit. If you’re looking to make the move into contracting, then you won’t regret it, with BSS in your corner.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve worked with Business Smart…

I’ve worked with Business Smart Solutions for the past four years. Every step of the way Ben and the team have sourced the best possible roles for me and my personal career development. I’ve moved from assessment officer to team leader in such a short space of time thanks to them.
I couldn’t speak more highly of Ben and the team, they genuinely want the best for you and your career.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

WOW, I've just secured my first assignment with Business Smart Solutions. I can't praise Team BSS enough. Their response from initial contact to securing an assignment is lightening fast. The turnaround time on necessary paperwork is excellent , with all support if required. The whole team is easily accessible and show a genuine desire to match you with the correct role as your skill base. Their website is up to date , so if a vacancy is advertised, you know the post is available. Their knowledge and contacts within the sector are extensive, which all adds to the positive experience. I would definitely recommend Business Smart Solutions

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

10/10

Ben alongside Julia were great from day one. An absolute must for all who are wanting to get back into work or looking for a 10/10 recruitment agency. I had a career break and was very nervous getting back into full time work whilst managing my young family. They found me my perfect fit. Thoughtful and highly knowledgeable and available whenever needed. Would not hesitate to recommend and use again!

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

HB Subsidy Training

I attended a two day training course on HB subsidy, specifically to complete the workbooks. The training was tailored to our needs and I certainly learnt a lot.

The trainer was very experienced in this very complex area, would highly recommend

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy, honest and genuine

Got out of my comfort zone with the usual agencies that I've worked with for over 10 years. I found this company to be genuine,trusting, not pushy and most of all kept there word to find me work. I will definitely use them again and I will recommend them to other staff.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

BSS provided my local authority with Subsidy Workbook training and I have to say the training was brilliant. It covered everything that we needed it to and more. Zoe was very helpful, knowledgeable and professional. Ben was very accommodating with arranging the session. Would highly recommend.

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and professional

I signed up with BSS in the Summer on a part time basis and the whole experience so far has been brilliant. Ben and Mark have been incredibly helpful from supplying a laptop, getting set up, answering questions and most importantly providing such a caring and understanding approach. Ben has always been so open and honest and very easy to communicate with. The little things that BSS do to reward their staff is very much appreciated. I cannot recommend BSS enough and I would now consider working for BSS on a full time basis.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Quality service

Excellent service. Reliable, supportive & knowledgeable. An organisation that exceeds expectations & delivers on promises.

October 28, 2023
Unprompted review
Rated 5 out of 5 stars

I have nothing but praise for BSS

I have nothing but praise for BSS. I was a bit wary about going into contracting but 10 months into working with BSS i really wish i had done it years ago. I've dealt with Julia and Ben mostly who have always been brilliant in getting back to me over any query but i've hardly had to contact them because the whole process has been so flawless.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

The best temp recruitment agency out…

The best temp recruitment agency out there! However, as well as recruitment, Ben and the team also offer training, consultancy and answers to your business problems. The clue is in the name - Business Smart Solutions! As both a contractor and a commissioning manager, BSS is the first port of call for all my business requirements and long may it continue.

August 16, 2023
Unprompted review
Business Smart Solutions logo

Reply from Business Smart Solutions

We're genuinely humbled by your words. The trust and rapport we've built with you over our time working together is invaluable to #TeamBSS. Your continued confidence in our services means the world. Here's to our ongoing partnership and many more collaborations ahead! Best wishes, Ben and the BSS crew. 🌟🤝💼

Rated 5 out of 5 stars

Do not throw away your shot !!!

I started working with #teamBSS in July 22 leaving a permenat role of 18 years.

What sets BSS apart from other agencies is their unwavering commitment to their candidates. They go above and beyond !
Their personalised approach ensures that you are not just another number in their database, but a valued individual they provide a monthly perks service - Christmas goodies - they host meals so contractors can meet up & they treat me like a Queen !

Ben, Mark and Julia truly understood the challenges and opportunities that I faced when transitioning from full-time employment to contracting. They provided me with honest invaluable guidance and support throughout the entire process, making the transition seamless and stress-free. Their expertise in negotiating contracts and securing competitive pay packages is second to none and they know the Revenues and Benefits Sector inside out !

They actively seek out career development opportunities, ensuring that you continue to grow .
I have have had some fantastic contracts so far and added lots more strings to my bow in such short time.

To anyone considering Local Authority contracting-- Do not throw away your shot !!! Give them a call.

August 17, 2022
Unprompted review
Business Smart Solutions logo

Reply from Business Smart Solutions

Wow, reading this truly warms our hearts! We’re on a mission to empower everyone we work with, and your words echo the values we stand by. It’s more than just a job for us; it’s about building relationships and fostering growth. So pleased that you’ve felt the personalised touch of #TeamBSS.

Thank you for being a standout member of our community, and for this glowing review. #TeamBSS 🌟💼👑

Rated 5 out of 5 stars

Gained a contract within weeks of…

Gained a contract within weeks of registering, at a great rate. Great communication and from Ben and the team. Really happy with the service provided after a few weeks in the role

August 16, 2023
Unprompted review
Business Smart Solutions logo

Reply from Business Smart Solutions

Thank you for the kind words, for your trust, and for being a valued part of #TeamBSS. Here's to many more successful collaborations! #TeamBSS 🙌💼🌟

Rated 5 out of 5 stars

BSS are an excellent provide of staff

BSS has provided us with excellent support since 2022. The range of expertise they have on their books is second to none, and they are without doubt my first choice when looking for staff. What I particularly like is how well they support everyone, and they really look after their people, which is unlike any other agency I have worked with in 30 years. Congratulations to Ben and the team !

August 10, 2023
Unprompted review
Business Smart Solutions logo

Reply from Business Smart Solutions

We're delighted to hear such glowing feedback! Our dedication to excellence and support is truly a team effort, and it's wonderful to know it resonates with our partners. A big thank you from Ben and all of us at #TeamBSS. Here's to our continued collaboration and many more years of shared success! 🌟💼

Rated 5 out of 5 stars

1st Class Temporary Staff

Business Smart Solutions have provided an excellent service. The whole process from sourcing temporary staff, set up administration, invoicing and the quality of the staff provided, has been 1st Class. Well done Ben Moreton. I would highly recommend to anyone looking for Revenues or Benefits staff for any length of assignment.

August 10, 2023
Unprompted review
Business Smart Solutions logo

Reply from Business Smart Solutions

Thank you for the wonderful feedback. Ben has always steered BSS towards excellence, and it's fantastic to know we're achieving it. We deeply value our partnership and are always here to deliver the best. Looking forward to more successful collaborations. #TeamBSS

Rated 5 out of 5 stars

Only worked for BSS for a short time

Only worked for BSS for a short time, but would highly recommend, great people who genuinely care about the services they provide

August 14, 2022
Unprompted review
Business Smart Solutions logo

Reply from Business Smart Solutions

Thank you for the kind words! Even if it was a brief stint, we truly value the time you spent with us. Thanks for the shout-out and the trust. Hope our paths cross again in the future! #TeamBSS 💼🌟

Rated 5 out of 5 stars

Fantastic Company!

I have worked for BSS for over a year now and I can honestly say they are the best company I've worked for. Not only are they really quick at resolving problems and queries, but they are really compassionate and caring people who actually care about the people they work with. I would recommend BSS to anyone looking to contract.

August 4, 2023
Unprompted review
Business Smart Solutions logo

Reply from Business Smart Solutions

Thanks so much for the love! We're delighted to have you with us at #TeamBSS. Here's to many more happy months working together!

Rated 5 out of 5 stars

Offsite support - BSS

BSS have provided offsite resources to ensure my authority maintains top quartile DWP measured performance. I have used other offsite third party support and they did not come close to matching the professionalism and accuracy of BSS provided contractors

July 2, 2023
Unprompted review
Rated 5 out of 5 stars

Quite simply the best in the business by far.

The two key factors that set BSS apart is, firstly, they know their market and have direct experience working within the sector. So many other recruiters specialise in recruitment but they don't understand revs or bens which causes problems with staff and councils. Secondly they actually look after their staff! Prior to joining BSS I had the misfortune of getting ripped off by another agency who took a 50% cut of my rate. BSS were transparent from the start and have helped me develop my career.

I cannot speak highly enough of Ben and his team and they truly deserve all their recent success. Long may it continue and I can safely say I'll be along for the ride.

June 21, 2023
Unprompted review
Rated 5 out of 5 stars

100% recommend

Taking the leap from almost 20 years in a permanent job to being a 'temp' was scary but I couldn't have wished for a better company to guide me through it.

Ben found me a contract almost straight away and I was kept informed of progress at every stage of the process.

Ben, Mark and co have been wonderful - very professional, efficient and I feel that my interests are looked after. I would highly recommend Business Smart Solutions to anyone!

June 17, 2023
Unprompted review

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