While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.1

Average

TrustScore 3 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT JOIN BUSR.AG

I’m very disappointed with my experience. I received a $10 bonus offer, opted in as instructed, and placed a qualifying 3-team parlay. After the bet settled, the bonus never appeared in my account.

When I contacted customer support, I was told I did not qualify — despite following the stated requirements. There was no clear explanation of why I supposedly didn’t qualify, which feels misleading and frustrating.

If you’re going to advertise promotional bonuses, they should be honored when customers meet the terms. Transparency and consistency matter. Unfortunately, this experience has made me question the reliability of their promotions.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Best website ever

I love the website. Great odds, great customer service, and can bet on any sport pre match or live odds. A+ book!

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

BUSR Sportsbook / scam artists

BUSR Sportsbook: Straight-Up Scammy Vibes – Avoid at All Costs
Your “risk-free” $300 bet promo? Total bait. Rep tells you it’s good for playoffs, then hits you with “expired 1/9” like it’s your fault. Classic misleading BS—verbal promises don’t match the hidden rules, and good luck getting the free play after they dangle it.
Players report the same crap: bonuses expire fast (often 30 days max), conflicting agent info, sudden limits slashed after wins (down to $1 bets), withdrawal delays/denials, and big winnings voided over “duplicate account” nonsense—even after they happily took your deposits.
Offshore Curacao license means zero real oversight. Payout complaints pile up on forums like Reddit and Sportsbook Review: denied cashouts, rollover traps, and stonewalling support.
Skip it. Go with Bookmaker or BetUS—better lines, more transparent terms, reliable payouts, and way less drama with bonuses/expirations.
Fellow bettors: Don’t get jerked around. Read every term, screenshot chats, and bet elsewhere. Your bankroll thanks you. Ham and egg operation

January 5, 2026
Unprompted review
Rated 4 out of 5 stars

BUSR decent

For an offshore sportsbook, this is about as good a sportsbook as it gets. Really good game coverage, including with some live streaming, and no issues with withdrawals, although they can be a touch slow at times.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Horse Racing and Casino

I'm a fan of betting on horse racing and playing a few hands of blackjack each week. BUSR is great for that. They are mobile friendly and when I've had to contact CS, they have been very friendly. I'm happy to know I'm talking to a real person and not a robot.

December 1, 2025
Unprompted review
Show reviews in all languages. (7 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look