Busrapido.com Reviews 40

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This was our second time using Busrapido. The first time we booked a transport for about 100 people to the company site and were pleased with it. Making the reservations was very easy. The buses were... See more

Rated 5 out of 5 stars

We had to cancel our booking for this year due to the coronavirus pandemic. We could only rebook for next year. Our account manager at Busrapido, Gabriele, not only has rebooked us for 2021, but has b... See more

Rated 5 out of 5 stars

The most competitive coach hire in London! Busrapido was the cheapest of several quotes we received. The driver arrived in very good time, he had great local knowledge and avoided rush hour snarl-ups.... See more

Rated 5 out of 5 stars

We had a last minute need for a bus to help me and some colleagues move accomodations in London. The guys at Busrapido did not let us down! Despite the short timeline, they managed to find us a beauti... See more

Company replied

Company details

  1. Bus Charter
  2. Bus and Coach Company

Written by the company

Busrapido is the best booking platform for hiring a coach with driver in Europe. Find the best coach for your trip and book directly online.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New bus and great service

I needed to move 14 colleagues of mine for a meeting in an office across town. Normally I would've booked 4 or 5 cars as I usually do, but I decided that I would try booking a bus instead. I was not disappointed. The logistics with only one vehicle were effortless...the bus arrived in front of the office and was off in a few minutes. Some of the team members even managed to get some work done. Not to mention, I spent less than I ever would have booking executive cars. Reccomend for any business trip.

September 14, 2019
Unprompted review
Busrapido.com logo

Reply from Busrapido.com

Thank you Angelo! It's great to see that you found traveling by bus to be a comfortable experience. You can expect a similar level of service on any trip you book with Busrapido. Look forward to being able to work with you in the future.

Rated 5 out of 5 stars

I used this service to get to London…

I used this service to get to London from the airport. Precise and on time. The staff is very open and helpful. Recommended also for UK

September 14, 2019
Unprompted review
Busrapido.com logo

Reply from Busrapido.com

"On-time" is our middle name ;) Kidding aide, we take pride in the service we at Busrapido offer. I'm glad you had a great experience!

Rated 5 out of 5 stars

Awesome experience

Awesome experience! I used it with my colleagues in London and it was a superb service. Recommended!!

September 13, 2019
Unprompted review
Busrapido.com logo

Reply from Busrapido.com

Hi Bruno, we're glad you had a great trip! Hope to work with you again soon.

Rated 5 out of 5 stars

We had a last minute need for a bus to…

We had a last minute need for a bus to help me and some colleagues move accomodations in London. The guys at Busrapido did not let us down! Despite the short timeline, they managed to find us a beautiful bus that made for a smooth ride. Our driver was also very kind, patiently waiting for us despite being late and helping us load all of our baggage on the bus. We arrived at our destination well rested. Very happy we chose them over public transit. A great experience.

September 13, 2019
Unprompted review
Busrapido.com logo

Reply from Busrapido.com

Hi Elena, it’s our job to provide you a smooth and efficient journey! We’re glad you had a great trip. Best of luck in London, from all of us here at Busrapido.

Rated 5 out of 5 stars

Definitely suggested!!!

Effective service with great attention to customers and their needs. They helped me move with tons of baggages from one side to the other of London, making everything super easy and flexible. Thanks a lot, definitely suggested!!

September 12, 2019
Unprompted review
Busrapido.com logo

Reply from Busrapido.com

No problem, Valentino. It's what we do :) All the best for the rest of your stay in London!

Rated 5 out of 5 stars

Trip to Colindale in London

A special thanks to Anthony for taking care of our journey to Colindale in London. Our driver was really friendly, on time and the bus suited our trip perfectly. The service was great from start to finish. I'll be keeping them in mind from now on for other trips of this sort!!!!!

September 11, 2019
Unprompted review
Busrapido.com logo

Reply from Busrapido.com

The pleasure is mine. Best of luck with the rest of your activities here in London!

Anthony

Rated 5 out of 5 stars

Fantastic service

Fantastic service, intuitive platform and friendly staff

September 11, 2019
Unprompted review
Busrapido.com logo

Reply from Busrapido.com

Thank you for the comment Carlo!

Rated 5 out of 5 stars

We used Busrapido for our move within London

We used Busrapido for our move within the city. Anthony and the team were great during the entire process and made sure we had everything we needed for the most comfortable experience possible. The bus was brand new, clean, and our driver was very considerate. Overall an excellent experience.

September 9, 2019
Unprompted review
Busrapido.com logo

Reply from Busrapido.com

Thanks for the feedback Andrea! Our clients' satisfaction is our number 1 priority. We always aim to make our services as smooth and comfortable as possible. We hope to see you on one of our buses in the future!

Rated 5 out of 5 stars

A super helpful and effective service

A super helpful and effective service! They arranged for me and my entire company the transportation to move from the opposite side of the city in a few hours. I really recommend their service if you have group travel needs to be organized quickly!

September 6, 2019
Unprompted review
Busrapido.com logo

Reply from Busrapido.com

Thank you Andrea!

Have a nice stay in London and best luck with the business challenge

Show reviews in all languages. (40 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look