Busroute Reviews 384

Booked a bus for a stag do, cancelled a week before we were to go. Costing me hundreds to find a replacement. Avoid company

The bus was very clean and comfortable, Ian the driver the added value, always keen to advise on possibile intermediate stops and to accomodate our request

We rent a bus with driver for 14 peoples to do a trip around Scotland for Easter.
Very positive experience with a high professional driver Ian and comfortable bus.
Lucas Evas was available and helpful to arrange properly the trip respect our need and giving the right suggestion! I really advise to try them for your next trip in UK!

I just want to say a huge thank you to Bella who works here she's been a complete star being patient with me with holding my booking open while I was dealing with some personal issues iv used these people in the past for the day of our wedding and neve let us down so show them some support and book! 😁

My experience with Bustout was disappointing. The company works mainly on a commission-based model and does not own its own vehicles; instead, they hire vehicles from local suppliers in the UK while managing bookings from Pakistan. Because they act as middlemen, their prices are significantly higher, often adding around 30–40% extra to the trip cost. The service also seemed unprofessional at times. I would recommend customers compare prices and consider booking directly with local suppliers instead of going through Bustout to avoid unnecessary extra charges.

Honest review of BusRoute:
I required a 30 seater coach for a single journey back from Cardiff for Loughborough Women’s Football Club. I enquired at afew different companies and was contacted straight away by Amy Isaac, who gave me a great quote for the coach. I paid the deposit and then the full payment 4 days before we required the transport. I was getting worried as I hadn’t heard anything about driver details but I was assured that I would hear the day before. I was contacted by a driver named Chris, 18 hours before the journey, confirming pick up details. I would definitely use this company again, although I would advise that the communication and clarification of the driver and trip details are sent sooner to avoid any stress. Thank you.

Excellent rental company, with competitive prices. Mark and Hamza are always available!

on time, driver was friendly, bus was clean,

Great company to partner with , service is second to none

Great communication, reliability and flexibility

They waited as we were slightly late due to delays. Excellent service, friendly and professional. Would definitely recommend and would have no hesitation using them again.

I had a great experience. It was a school trip to London. Driver was very friendly and arrived on time. The bus was also very comfortable and clean.

Very professional and polite.
Good customer service

⭐⭐⭐⭐⭐
Reliable and professional service. Easy booking, clean and comfortable bus, and everything ran on time. Very happy with the experience and would definitely use BusRouteLtd again.

We hired a party bus for 16 peoples for my 40th birthday. Bluetootj music, disco lights and kareoke. Plus champayne, everything we could need. Communication before trip was brilliant, driver was amazing and nothing was too much trouble. Truly enjoyed our trip and will definitely use again.

Awesome to work with, recommend!

Everything was as promised

Great experience working with this company — professional, reliable, and easy to communicate with. A trusted partner we’re happy to recommend and continue working with.

Having worked with Busroute for the past few years, they are very professional in their approach and always put their customers first. Friendly first class service at all times.

Great service on time and very helpful and friendly, highly recommended.