This outfit have suddenly started a…
This outfit have suddenly started a monthly billing without notice.
December 22, 2025
Unprompted review
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Company details
Written by the company
We help companies win the shipping game.
Contact info
Canada
- busterfetcher.com
2.5
Poor
18 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After over 3 years of straightforward…
After over 3 years of straightforward service they have added a monthly subscription charge. I am not interested and cannot get ahold of anyone to reverse or cancel the charge. I've tried for several days in a row now. the only response i get is that we are very busy and will get back to you. That's not fair. Will have it reversed next week with my CC if no answer. It was a great run but this is unacceptable.
December 12, 2025
Unprompted review
Amazing customer service, and saved lot of money.
Definitely one of the best customer service (Alex) I've experienced in the last years. Great platform too! Got thousands of $ refunded by Canada Post for late deliveries. Buster Fetcher is an option to keep in mind for any e-commerce business owner.
November 10, 2023
Unprompted review
Reply from Buster Fetcher
Thanks Fred for the great comment. I really appreciate it. :)
Money and Time SAVER
Very Effective business. We got a refund each month for late deliveries. this kind of service is effective for every companies looking to save time and money. It's a no brainer, go work with busterfetcher NOW!!
July 28, 2023
Unprompted review
Reply from Buster Fetcher
Thanks Stephane for your comment. We really appreciate doing business with you too. :)
Service conviviale et à l'écoute
Service conviviale et à l'écoute. J'ai obtenu des réponses à toutes mes questions.
June 21, 2023
Unprompted review
Reply from Buster Fetcher
Merci Isabelle. C'est un plaisir de vous aider. :)
Reply from Buster Fetcher
Thanks Lydia. I'm glad I could help. ;)
Happy CEO!
I was approached on linked. The question made me realized that yes we were loosing a lot of money on shipping by not taking the time to make our claim. Seriously, who has time to do that? I was happy to find out that your company could take care of this on my behalf. I just wish that I learned about it when I first started my company. Thank you Tania!!! Looking forward to our business relationship.
March 14, 2022
Unprompted review
Reply from Buster Fetcher
Thanks for the comment. I'll make sure Tania knows. ;)
Absolute best customer service
BusterFetcher's team has been amazing since Day 1. We feel their support for our business, they are available for us, and offer solutions that we would never have thought about to help resolves different shipping-related issues.
March 4, 2022
Unprompted review
Reply from Buster Fetcher
Thanks Isabelle. I'm glad I could help. ;)
I wish I had known about Buster Fetcher…
I wish I had known about Buster Fetcher long before today. We are so satisfied. Thank you so much !
January 23, 2022
Unprompted review
Reply from Buster Fetcher
Thanks Jeremie. We really appreciate your business too! :)
BusterFetcher to the rescue!
What a great concept! Who has time to investigate, rummage through old documents and then spend precious time contacting these suppliers to collect what is due. Refunds which we were not even aware of prior to knowing BusterFetcher, are deposited automatically to our account. It's like a bonus every month. Effortless!
January 18, 2022
Unprompted review
Reply from Buster Fetcher
Thanks for the comment. We are happy to help. ;)
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