My order arrived in two shipments but the first package did not state this was only partial and there was a prompt email asking me to review my order so I assumed the package had my complete order. O... See more
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Company details
Written by the company
Organic & Natural Wholefoods - Vegan, Vegeterian, Gluten Free, Keto, Lectin Free
Contact info
Unit 9 Enterprise Row, N15 4LU, London, United Kingdom
- info@busybeansfoods.com
- busybeansfoods.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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The products arrived very quickly and…
The products arrived very quickly and are good quality and reasonably priced.
everything arrived as scheduled
everything arrived as scheduled, well packaged and great condition.
Great product and company
Great product and company. Get reward points with every purchase
Really good products
Really good products, packaging and service. I am now very much a Busy Beans regular customer.
Excellent service
Just being simple made it great!
I have yet to receive my order #21970…
I have yet to receive my order #21970 (02/08/2023. I was informed by D PD carriers that the order had been cancelled. No communication from Busy Beans!
On this basis cannot recommend Busy Beans to others

Reply from Busy Beans Organic
Easy and quick delivery and no wasteful…
Easy and quick delivery and no wasteful packaging materials.
Trustworthy company with great products
This is a great company with a high quality of products. I love being able to get buckwheat that's not from China! The organic arrowroot is great as is the paprika, basil and the pecans for example. The customer service is excellent and I got my shipment the next day.
Impeccable!
Never fails to impress.
The raw Pistachios and Macademias are the best I have had!
I hope they don't change their suppliers.
Excellent product and excellent…
Excellent product and excellent delivery Couldn't praise highly enough!
Great products and fast delivery
Great products and fast delivery, I found some ingredients that I've been looking for for a while, but aren't easy to find here. I'd love if you restocked on the other mushroom types or if you brought more mushroom species, I'd buy them for sure
Week later still waiting for the…
Week later still waiting for the response from Busy beans about damaged item. Nothing been resolved! It’s not very good customer service when customers have to chase them and not getting any answer.
Update: 22/04/23 - I did reply and sent 3 emails in total chasing my refund along with 3 photos on my first reply. Please check your spam filters as I have had no failed delivery messages for my emails.

Reply from Busy Beans Organic
Best porcini mushrooms ever seen
Best porcini mushrooms ever seen. They are very beautiful and the slice is whole.
Highly regarded!
Very quick delivery
Great prompt service supplied
Great service from Busy Beans and…
Great service from Busy Beans and prices which are very competitive. Will order again and would recommend to anyone looking for organic products.
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