Butler & Wilson - Head Office Reviews 319

The items were easily ordered and delivered within a couple of days. They arrived in beautiful packaging and the items themselves were of high quality.

I love the jewellery and also the prompt service l receive when l have ordered. The staff pack and get my jewellery to me in great time
Thank you to all

Just love this brand I brought my friends leaving gift neclace& earrings they were in the sale absolutly beautiful

Wonderful stock, easy access and speedy delivery. Magnificent jewellery at your fingertips and the expectation of the smile when given and opened.

Unique!

Recently purchased item online, I made a typo with the postcode and Royal Mail were unable to resolve delivery issues, they returned item to the company. To be honest I wrote it off at this point. But I heard from the store, gave them the correct details and they sent it out again. Received safely and very happy with the item and the service.

I have bought and loved B&W for decades. The customer service was outstanding. Sadly this is now longer the case, I purchased earring which arrived damaged. I was sent a label to return and another pair of earring, which I neither wanted nor asked for. I returned the original damaged pair boxed in the original small jiffy bag and highlighted the problem. I then received an impertinent call from a cheeky assistant, complaining that I had not included the other boxed pair with the return, they did not fit in the jiffy bag, I did not have a larger bag and I felt I had to return in the original boxed packaging. None of this was my doing and I am unhappy at the rudeness of staff.

Fabulous, great quality jewelry!I have a great collection now, that I have bought over the years. Much better than other Brands.

Have been a customer of Butler and Wilson for many many years, I have many items from his clothes range over the years, bags and jewellery to.
I love the detail, colours and sparkle in them, they are all very special indeed.

The site was easy to navigate and quick delivery.
The product is even better than in the picture and I am very pleased

Perfect item arrived on time and easy to order looks fabulous well done butler and wilson top marks

Good company but sent the wrong earrings. Had to send them back. They are sending correct ones to me. Not received them yet. They gave me refund on postage very quickly. Hope the correct ones come this time. Never happened before with them. They are good company.

Always a great experience buying from the Butler Wilson site.

Gorgeous earrings fast delivery will certainly order again

Lovely earings,,brilliant customer service,,who highly recommend 👌

Akways loved butler and wilson products. Love my new bracelet..so colourful and easy to adjust
Still have a pair of earings ive had since the 1980's

I just love Butler&Wilson. So many versatile pieces for every occasion. I have so many items from sculls, to novelty pieces. So well made and made in Britain which I love. Individual and bring a smile to my face make me feel a million dollars when I wear them. I have so many comments from friends and family when I wear his designs.
I have met Simon so approachable, fun, kind, I don't know where he gets his energy from he's doing great x

Fast shipping for a fabulous piece of jewellery.

As always everything went well - great customer service!

Great quality and service always

I have known Butler & Wilson boutique shop in South Molten Street London since the 90s, and they had beautiful jewellery then and still to this day! The quality and the magnificent designs are out of this world! I received compliments when I wear my jewellery. Sir Butler & Sir Wilson are extremely gifted and I love all my pieces that I had purchased.