Items took 12 days to arrive lot longer than usual because of bad weather in Scotland. Please with items good quality earrings very pretty. Rabbit good quality but lot larger than expected so returni... See more
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Designer Fashion Jewellery & Vintage Clothing. Butler & Wilson began life in 1969 as a stall selling antique jewellery. Today it is worn by the most stylish men and women across the world and is known for being one of the most famous iconic jewellery brands in the fashion Industry. Butler & Wilson has always been synonymous with style and glamour and with the creative direction from Simon Wilson, it is one of the greatest and successful innovators in fashion costume Jewellery.
Butler & Wilson
Written by the company

- We're committed to our customers!
- Butler & Wilson has always been synonymous with style and glamour. The company continues to be led under the creative direction of founder, Simon Wilson, a successful innovator in fashion costume jewellery. We're dedicated to bringing you beautiful costume jewellery at fabulous prices.
Fast & Free Shipping on orders over £70
Fast & Free Shipping on orders over £70 - We guarantee it!
Contact info
Head office: 3 Charlotte Mews , W1T 4DZ, LONDON, United Kingdom
- 02074092955
- marketing@butlerandwilson.co.uk
- butlerandwilson.co.uk
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I had brought the necklace before then…
I had brought the necklace before then decide to buy the bracelet that's why I. Ordered the large box but they changed it to a small one
Amazing price,quality and delivery
Love all of your jewellery
Love all of your jewellery. Unfortunately I missed your last programme. I also have lots of your sequin tops. Mostly cats as I am a great cat lover.
Always first class quality goods
Always first class quality goods and friendly couriers - please keep up the good work as I am sure you will
From Alison Burton.
Great shopping experience
My items were dispatched quickly and arrived in a very timely fashion, perfectly packaged with no risk of damage and delivery instructions were followed, so it was a great experience.
Products and service are of equal quality, outstanding!
Customer service was excellent and (no automated service which was a bonus), my issue was resolved quickly.
Butler and Wilson products are superb, the quality is outstanding.
Thank you! From a very satisfied customer.
My earrings were damaged in transit
My earrings were damaged in transit. I just needed replacement backs, new back in their signature pouch were sent out immediately. Very happy
Lovely!
Lovely necklace at a Black Friday price! Even better, prompt despatch, safely delivered. Excellent! Thank you!
Easy to use website
Easy to use website. Clear & concise. Jewellery shown to its best.
Fantastic as ever
Fantastic as ever
Recommend going to London and visiting the shop if you can but take some sunglasses and allow a few hours and lots of money to spend spend spend!
Excellent Experience
Ordered online. Flawless product, professionalism, design and service. Can not fault Butler & Wilson.
Well done on the festive line and thank you.
Prompt delivery
Another lovely item
My order arrived promptly and well packaged. I was delighted with my bracelet and it was exactly as I imagined. I love Butler & Wilson.
Excellent fast delivery item I received…
Excellent fast delivery item I received was a pair of beautiful sparking earrings really lovely.
Fabulous
Fabulous, great quality jewelry!I have a great collection now, that I have bought over the years. Much better than other Brands.
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