Didn’t like the pillow, it was pressing on my belly which made it very uncomfortable. They have a 90 days return policy. I contacted them to return the product, they sent me a label and then I neve... See more
Company replied
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See what reviewers are saying
This pillow is an absolute game changer, I feel so supported and comfortable. My sleep has improved and so has try hip and joint pain. The pillow also becomes a nursing pillow with their nursing cove... See more
Company replied
The pillow is ok. I found the 2 cushion parts are a bit firm which stops you moving around yes but also makes it difficult when you have to get up through the night several times. I don’t move much a... See more
Company replied
I'm sure this is a great product for most but for me it's an absolute waste of money. I'm small size, and still the thin space between the puffy ends is just too tiny. It presses on my back when i lay... See more
Company replied
Company details
Information provided by various external sources
The Butterfly Maternity Pillow: Made by mums for mums-to-be and assists in getting in the correct side support and comfort that's needed through all stages of pregnancy.
Contact info
128 Bundall Road, 4217, Bundall, Australia
- 0424225164
- info@butterflymaternity.com.au
- butterflymaternity.com.au
3.2
Average
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend
Highly recommend. I felt like I was sleeping between two clouds and woke up feeling energised for the first time in 12 weeks! Thank you for the good nights sleep.
April 8, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Laura,
It is like sleeping between two clouds sometimes, thanks for the lovely review!
Worth the wait!
Shipping was delayed due to COVID-19, but definitely worth the wait! I was also surprised to be given the option for a refund if i did not want to wait - what great service! I love that the pillow is so compact and doesn't take up half the bed like most pregnancy pillows seem to. It feels supportive in all the right places and stops me from rolling over on my back through the night, which was starting to worry me. First pregancy and first pregnacy pillow - highly recommend! THANK YOU!
April 8, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Nicole,
We appricate your lovely feedback!
Butterfly Maternity x
My wife was struggling to sleep before…
My wife was struggling to sleep before we bought this and is now sleeping through the whole night!
April 6, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Ben!
Glad to hear your wife is enjoying the pillow.
Reply from The Butterfly Maternity Pillow
Hi Steph,
Thats lovely to hear!
Very comfortable
Very comfortable, haven't had a good night's sleep in a while!
April 2, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Natalie!
Thanks for the review!
Some of the staff still use theirs and their not even pregnant haha.
Kind regards,
Butterfly Maternity Pillow Team x
Love it
Love it! So comfortable and is great support for my belly and back ☺️
March 30, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Katie!
Thanks so much for your review, glad to see your loving it!!
Kind regards,
Butterfly Maternity x
The pillow is great for restless sleepers
The pillow is ok. I found the 2 cushion parts are a bit firm which stops you moving around yes but also makes it difficult when you have to get up through the night several times. I don’t move much anyway when I sleep so I would have preferred it to be softer.
Company very professional regarding returns and refunds.
March 30, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Kath,
Thanks for your feedback!
We have sent a email to you regarding a refund as we offer a 100% satisfaction guranatee.
Look forward to hearing back.
Kind regards,
Butterfly Maternity x
Second time user
In my last pregnancy I was using a hand me down Butterfly pillow. This pregnancy I HAD to get my own, my body is aching for it. Now I can’t wait to go to bed
March 27, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Alyce,
We are so happy to hear you're loving your Butterfly!
Kind regards,
Butterfly Maternity x
Highly reccomend
March 23, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Brooke,
Thanks so much for your feedback!
Kind regards,
Butterfly Maternity x
Great customer service
Customer service was amazing, everything was quick and easy.
March 23, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Belinda,
Happy we could help!
Kind regards,
Butterfly Maternity x
Pregnant mama’s need this pillow!
Literally, after only a couple nights of sleeping with The Butterfly Maternity Pillow, I can say it’s hands down changed my sleep for the better. Before receiving the pillow, I was tossing and turning all night, could never find a comfortable position, wasn’t feeling any support especially with the growing bump, sleep was just restless. I had been searching online for the pillow that I thought would be best for me and I’m so happy I chose this pillow. It keeps me comfortable all night, I feel really supported and snug where I need to be, it’s not big and bulky, it’s gorgeous quality and lightweight and it’s easy to turn to your other side during your sleep if needed. I highly recommend this pillow for any pregnant mama's!
March 23, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Michelle,
Thanks for your feedback, happy to hear your loving your Butterfly Pillow so much.
Kind regards,
Butterfly Maternity x
It's definitely not designed for women…
It's definitely not designed for women above a size 14.. just annoying that you can't adjust size :(
March 20, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Natalie!
Thanks for your review regarding your pillow.
Sorry to hear the pillow didn't seem to work for you,
We have emailed you in relation to a refund and to investigate how we can improve the product by either reducing pillow fill or creating a larger gap in between the spacing.
We look forward to hearing back.
Kind regards,
Butterfly Maternity x
This pillow is absolutely amazing!!
This pillow is absolutely amazing!!! Since using it I have had a great sleep each night, no more tossing and turning!!
Would highly recommend 🥰
March 17, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Paige,
Thanks for your lovely review, glad to hear your sleeping better.
Kind regards,
Butterfly Maternity x
Great Company to shop with
I have to refund the product because it’s not suitable for my wife. Im really happy with they way they handle the refund. Definitely looking forward to shop with them again for any other needs.
Cheers
March 16, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Yudha!
We appreciate you letting us know about your experience!
Glad we could help.
Kind regards,
Butterfly Maternity x
Arrived really quickly and is really…
Arrived really quickly and is really nice quality!! Just what I was after.
March 12, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Jen!
Lovely to hear.
Kind regards,
Butterfly Maternity x
Really useful maternity pillow
Really useful maternity pillow. Basically you sleep in the middle so you can never lose your pillow during the night. Much better then the U shaped body pillows.
March 11, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Natasha,
We really appreciate you taking the time to leave a review!
Happy to hear the pillow is working for you.
Kind regards,
Butterfly Maternity x
Very fast shipping
Very fast shipping. However this pillow was not comfortable for me and hurt my back. I tried asking for a refund within the 7 days however received no response.
March 11, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Melinda!
Thanks for reaching out and leaving your review,
We are sorry to hear the pillow wasn't right for you which is sometimes the case.
We offer a 100% satisfaction guarantee so we can organise the refund right away.
I checked with the team and we haven't received any email regarding the matter so I have organised someone to contact you via email with the return details.
Kindest regards,
Butterfly Maternity x
Great for a big belly and side…
Great for a big belly and side sleepers! Keeps me in the one position when I’m used to tossing from side from side :)
March 9, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Molly,
Happy to hear your loving the pillow!
Kind regards,
Butterfly Maternity x
A must buy!
A very comfortable pillow which provides great support for my aching back!
March 7, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Chelsea,
Thank for the lovely review!
Kind regards,
Butterfly Maternity x
Excellent find that keeps me comfy and…
Excellent find that keeps me comfy and snug in th ideal position all night. And not huge and hideous like some 🤣
March 3, 2020
Unprompted review
Reply from The Butterfly Maternity Pillow
Hi Lizle!
Thank you for the review, love that the pillow is working so well for you.
Kind regards,
Butterfly Maternity x
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