butters john bee - Northwich Estate agents Reviews 5

I would not recommend Butters John Bee - Northwich Estate agents they ignore your messages, zero communication, would not add or amend any pictures once submitted, failed to represent clients who came to view the property 343 Manchester Road twice, no sales contract was provided, we agreed 1.5% verbally, they took advantage and took 1.83% still waiting for a call back to discuss.

So, you decided tp go with a new agency only to find that the agency who were so excited and promised so much were list as bad as the rest, Thats Butters John Bee Northwich. Today is a week since signing up and still no board outside and thats after three calls asking where it is and given excuse after excuse. Friday last week they go live online without informing me and without getting my approval for the pictures, some of which do no justice what so ever. Today, I speak via phone to Ed at the Northwich branch who tells me that an automated email was sent informing me of being live on line, er no it was'nt. Then ask about property owners approving pictures for online again, Ed states that he will need to check the policy and get back to me!!!!!! Thursday last week when my confidence was sliding I ask that the branch manager speaks with me but no conversation takes place. Today I ask to speak with Emily Wheat the MD of Butters John Bee only to be met with the response 'I can help you' when I have made it clear what i want. Butters John Bee take the universaly bad reputation of estate agencies to a differant level. Within the next two days a mock Butters john Bee board will appear outside my house advising not to use them under any circumstances. As a media owner, it is also my intention to flood social media etc with this issue. Please, Please beware and do not use Butters John Bee Northwich of indeed anywhere.

Hi,
I have read quite a few very negative reviews for BJB and in the past I would agree with the all. But we personally dealt with the Northwich office, David Thompson branch manager was excellent. Helped us out with viewings and kept regular contact, keeping us up to date with new listings etc. Unfortunately the property we are purchasing is with another estate agent. But David is a really professional in his approach and hope that reviews in the future will reflect this.

Very pleased with the service I have received from BJB in Northwich, Dave and staff have always been accommadating nothing to much trouble. Dave has kept me informed all of the time, very pleased with the communication and services I would definitely recommend if you have any thoughts of moving.
Best regards,
Julie Kelly.

The few properties we have tried to view with these they have tried to put us off, right from the first phone call, when I asked to speak to the manager he was also very defensive and giving me every worst case scenario, hopefully we can avoid when we buy our house