Buyatankard Reviews 317

TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

Seemed friendly to deal with but it was a shame about the tardy customer service when things went wrong. My wife bought me an antique finish tankard for Christmas. I noticed small lump in the sol... See more

Rated 2 out of 5 stars

I think the engraving is beautiful work, as to the tankards, I ordered from Europe knowing the class of pewter to be way above America's, However, all I got was a tin cup. Truly disappointed and to to... See more

Rated 5 out of 5 stars

I placed my last minute order which was easy to do! The next day I received a delivery date and although the date given was quick , I emailed 'Buyatankard' to ask if there was any chance that my orde... See more

Rated 5 out of 5 stars

I found the website good, with the filters helping me to see only pewter tankards with glass bottoms, and detail around dimensions and weight clear. There were some questions I had, and these were... See more

Company details

  1. Gift Shop

Information provided by various external sources

We are a specialist tankard store offering a huge range of tankards, many of which can be engraved before dispatch. Fast worldwide shipping.


Contact info

3.5

Average

TrustScore 3.5 out of 5

317 reviews

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Rated 5 out of 5 stars

Great product, great service

I bought a tankard for my Godson's christening. Beautiful old school tankard, had it engraved and it all happened i.e. it arrived in less than 48 hours. Happy customer!

April 22, 2013
Unprompted review
Rated 5 out of 5 stars

Awesome

Fast delivery, great product. Not much else needs saying

April 22, 2013
Unprompted review
Rated 5 out of 5 stars

Loved the tankards!!

I ordered the tankards for the guys in my wedding party, and I love them!! They are a much higher quality than the ones I was looking at in a wedding store. These tankards have a very classy appeal yet look historic. The shipping was very fast too. Thanks!!

April 20, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant service, brilliant quality!

I always get tankards for family and friends Christenings from these guys. Every one has been brilliant, loved by the family and children alike. Also when I've not left enough time they worked their socks off to get the order pushed through and delivered for the day! Couldn't ask for more.

April 18, 2013
Unprompted review
Rated 5 out of 5 stars

A tankard to treasure

We ordered a half pint pewter tankard for our grandson's christening. We wanted something for him to keep so did not want one with teddy bears etc. on it as we know he would not appreciate it when he grew up. We were thrilled when it arrived on time, well packaged and a very smart inscription. We would like to think that he would be happy to have his first drink at 18 from the tankard. Thank you we would definitely recommend you.

April 18, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I placed an order that had to be delivered asap as it was a present, the item arrived as promised and on time.
Brilliant service.

April 17, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic product and service!

I ordered two pewter tankards to be engraved with my personal message late on a Bank Holiday Monday Night and was amazed to find that they arrived on Wednesday! The engraving is perfect (lovely font and style) and the line spacing just as I had wanted. Having had things engraved before there is always a worry that the spelling or spacing will be wrong! The tankards themselves are beautiful and of lovely quality. I couldn't be happier with the product or the service.

April 14, 2013
Unprompted review
Rated 3 out of 5 stars

incomplete service

I ordered the tankard without any problem, but when it came to delivery options, I wasn't too sure on the benefits of each, they weren't clearly explained. As I wanted prompt delivery, I chose tracker, at additional cost. I got usual acknowledgement emails over the new working day, but no information on delivery. I emailed and asked for delivery details, and was told tracking link would be sent out. The tankard arrived safely the next day and I also got tracking details. Too late though, the thing had already arrived..!! I emailed BuyaTankard twice and said I had not had the opportunity to track my delivery and had to rely on responses to emails, and asked for a refund of the additional payment. Have had absolutely no response.

April 12, 2013
Unprompted review
Buyatankard logo

Reply from Buyatankard

Just to confirm a refund has been made for tracked delivery. The parcel was still sent by tracked delivery however getting the tracker detail to the customer was delayed. It seems our emails have missed one another. I do apologise for any confusion or inconvenience.

Rated 4 out of 5 stars

Fast shipping, well packaged, satisfactory product

The company is great, processing and shipping were fast.

I bought the heavy pewter King's Shilling tankard.
Although I like the product, there is a pronounced seam along the handle which makes the tankard look kind of cheap. You can't see it when holding the tankard, but you can feel it which kind of takes away from the experience.

Overall, 4/5 because it's good but not truly great.

April 10, 2013
Unprompted review
Rated 4 out of 5 stars

Speediest service ever....

Hi
I am, generally, pleased with the tankard I ordered to help celebrate my son's 21st birthday. Speed fantastic - arrived within 36 hours of my order!!

What I would like to say, however, is (it may be my computer!!), I was unable to view the font of the engraving before purchasing. And, although it's pretty, it is quite hard to read and I would probably have chosen something clearer had I known beforehand what it would look like. As I've said above, however, it may be my computer. I had to keep checking "Google" to see what the fonts given as choices were like. Weren't a great deal of choice either.

All-in-all, I am pleased - everything spelt correctly and laid out as I requested. :-)

April 8, 2013
Unprompted review
Buyatankard logo

Reply from Buyatankard

Thanks for your feedback. Once text is entered into the text engraving box and a font selected (should be 11 fonts) to you'll be able to view the font by selecting preview. I'm sorry this is of no help to you now you have the tankard but it may help others in making their selected.

Rated 5 out of 5 stars

Fantastic Service

We were a little concerned about buying from the other side of the world but this was a special gift for my nephew turning 18 and the dragon handled tankard was just perfect for him.
We placed our order and within a week we had our tankard in Australia. It arrived without any damage and is exactly what we had been looking for.
The price was excellent and we are amazed how easy it all was.

March 30, 2013
Unprompted review
Rated 5 out of 5 stars

the beer will taste great

Really ,really pleased with the tankard ,engraving was really good,cut glas excellent quality,packed excellent, sending time to me very good only a few days
Stuning Buy , what more can i say.

March 22, 2013
Unprompted review
Rated 2 out of 5 stars

Could be better!

Ordered 2 tankards engraved as presents for the godfathers at my sons christening. Only one arrived. Called the company and they had only sent one out despite charging me for two. Second one was apparently rushed out fast tracked. Still waiting five days later. Christening is tomorrow! Not a good service. The tankard we have received is spot on though.

March 22, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service

Son in law's tankard arrived on time for birthday, well packed, he is very happy with the engraved and motifed tankard, now being put to good use!

March 22, 2013
Unprompted review

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