BuyClub.ch Reviews 4

TrustScore 3 out of 5

2.8

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Company details

  1. Travel Agency
  2. Travel Aggregator

Information provided by various external sources

Geneva daily deals on restaurants, spas, & activities – BuyClub.ch


Contact info

2.8

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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2.8

All reviews

(4)

1 review in the last 12 months

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Rated 1 out of 5 stars

Voucher got cancelled

I feel betrayed by Buy Club and this is the reason.
I received my voucher for my birthday and was very happy about it. For medical reasons, I could not do the activity and the validity of my Voucher was extended for 2/3 months. The responsible asked me to provide a medical certificate to get another extension. This was not possible to get and would also be for an additional cost. I provided another evidence for my illness but it was not considered.
Looking at the provider' website for this activity, the validity of a Voucher is 12months !!
Why is Buy Club not offering the same conditions???
This is not fair and I am not happy at all with this customer service policy.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

The concept is great

Excellent site, we love the variety of offers and plans to do around Geneva and it is perfect to discover new places where to go.

March 30, 2024
Unprompted review

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