Great prices, big variety of used and new equipment and buyer can feel safe that he gets what is paying for. Selling equipment is very easy as well. However buycycle package system does not work as it... See more
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Company details
- Online Marketplace
- Bicycle Store
- Bike Accessories Store
- Outdoor Sports Store
- Road Cycling
- Used Bicycle Shop
About buycycle
Written by the company
Buycycle is the leading online marketplace for buying and selling pre-owned road, gravel, and mountain bikes in Europe and the USA. Tens of thousands of cyclists use buycycle for secure transactions, shipping, and an easy buying and selling process. But don’t just take our word for it—read real buycycle reviews and experiences from riders who have used the platform.
How buycycle ensures safe transactions
Buycycle uses an escrow payment system, holding funds until buyers confirm their bike has arrived as expected. This helps protect both buyers and sellers, making transactions more secure. buycycle customer experiences and buycycle reviews often highlight this feature as a key benefit. Buycycle also handles all the shipping, so the bike arrives safely and in top condition.
What customers are saying
Thousands of cyclists have shared their experiences here on Trustpilot. If you're wondering, "Is buycycle legit?"—users report:
- Secure Payments: Escrow protection provides confidence for both parties.
- Easy Listings: Simple bike templates make selling hassle-free.
- Reliable Shipping: Buycycle arranges logistics for convenience and security.
- Customer Support: Assistance is available throughout the process.
Why cyclists choose buycycle
Buycycle offers a straightforward and transparent experience. Verified listings, competitive pricing, and buyer/seller protections make it a trusted option for many cyclists.
Read buycycle reviews and experiences to see how other riders have used the platform to find their next bike.
sContact info
Atelierstraße 12, 81671, Munich, Germany
- buycycle.com
Replied to 48% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sellers were helpful and responsive
Sellers were helpful and responsive. Timely delivery and overall seamless process!
Great experience with BuyCycle
The process was seamless, good communication between buyer and seller and great to know there was a 48hour window to check the item before acceptance.
Great
Great, easy, smooth, reassuring process. I liked everything about it. The security of knowing I get to make the final decision if what I bought is truly how it was advertised and there is no risk behind a purchase on the internet made me feel at ease. I will purchase through buycycle again.
Great platform and super easy to follow…
Great platform and super easy to follow the instructions and videos.
Great and easy
All steps were very clear and the…
All steps were very clear and the transaction went smoothly. Customer service also was quick to answer my questions.
If I could give it 0 stars i would
If I could give it 0 stars i would. I made the deal and they provided the shipping materials. I paid a reputable Ironman sponsored bike shop to pack it up. They followed all protocols and added more packing materials to help with padding the bike. The bike arrived at the buyer’s place with major box damage breaking the bike. Buycycle.com said they are not responsible and shipped the bike back to me broken. Even though there was obviously damage to the box and it was professionally packaged up they claim the shipping company was not at fault. It states clearly on their site that thy are responsible for all damages during shipping. I would not trust them. They did not offer any assistance just sorry here is your broken carbon fiber 3500 broken bike now worth nothing. They are just scammers.

Reply from buycycle
quick and smooth case management and…
quick and smooth case management and communication, clear process, safety and trust "feeling"..
highly recommended
Facile d utilisation et service rapide…
Facile d utilisation et service rapide er precis.
Good service, a bit slow process, but good overall.
Very trustworthy site
Very trustworthy site. I have sold some bike components and i enjoyed all the process!
Great experience with Buycycle
Great experience with Buycycle! The whole process was clear, secure, and very well organized from start to finish. Communication was professional and detailed, which made the transaction feel safe and trustworthy. I’m very satisfied and would gladly recommend Buycycle to anyone looking to buy or sell a bike online.

Reply from buycycle
Very good experience
Very good experience, from searching the exact bike I need to price negotiation to excellent delivery service.

Reply from buycycle
It was fast and easy
It was fast and easy, from listing to payment. I like that the bike box was included, for a small charge.however you may want to include more packing material included in that charge. I had to buy additional materials to make sure the bike I sold was well protected.

Reply from buycycle
Everything was ok with my purchase
Everything was ok with my purchase. I didn't have problems at all. Only a little bit long delivery time but I guess it was related with the national holidays.

Reply from buycycle

Reply from buycycle
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