Buying the cooker and dealings with BD were smooth and efficient, cooker is brilliant however your delivery partner sent a v nice young lad out without a means to get cooker out of truck, no trolley... See more
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Review summary
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Reviews shaping this summary
Ordering was easy. Product came within 2 weeks which was great. Delivery was quick the driver called me to give me a heads up to when to expect it which made it more of a personal experience.
Company replied
The freezer works well. Delivery was fasted than I anticipated. However, I had thought that delivery would also come with set up.
Company replied
Got the nothing phone 3 and genuinely saved €300! Phone came in perfect condition, 2 days earlier then expected by dod courier. No customs or vat. I bought a laptop from their sister site in 2007 so t... See more
Company replied
4.0
Great
10K reviews
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Super efficient and reasonably priced
July 9, 2026
Reply from Buy it Direct Ireland
Thank you for the positive feedback! We are thrilled to hear that you found our service efficient and reasonably priced. If you're looking for more great deals, we recommend checking out Laptops Direct for a wide range of laptops and accessories.
Take care!
Lee
Scam or just terrible service?
It's now two weeks past the delivery date provided at the time of booking. My tracking number doesn't work and I have to be on hold for over 30 minutes every time I try to call them, just to them get cut off. I'm starting to wonder if I'll ever get my delivery or if this is a scam.
July 13, 2026
Reply from Buy it Direct Ireland
Hi AV,
Thank you for your review.
Please accept our sincere apologies for the delay in your delivery and the difficulties you've experienced trying to track your order. We understand how frustrating this might have been.
I have asked our delivery team to call you within the next 2 working hours to discuss it further.
We appreciate you taking the time to share your feedback, and your comments will be reviewed internally and passed to the relevant teams to help improve our service.
Kind Regards,
Dyann
Reply from Buy it Direct Ireland
Thank you for your positive feedback on the good looking bed you purchased from Buy It Direct Ireland. We're delighted to hear that you are satisfied with your purchase. If you're looking for more quality products, we recommend visiting Furniture123 for a wide range of furniture options.
Best regards,
Helen
I ordered a fridge
I ordered a fridge, arrived 2 weeks later with a big dent in the fridge door emailed them about this they offered 50 pound cash I said no i want a full refund with the 99€ delivery fee or a replacement, I choose a replacement but they had to book in for collection first to take the fridge back and then they can send out replacement, so I will be 4 weeks or more without a fridge, wouldn't not recommend
June 20, 2026
Unprompted review
Reply from Buy it Direct Ireland
Hi Jade,
Thank you for your review.
Please accept our sincere apologies for receiving a damaged fridge and for the inconvenience caused by the replacement process. We understand how frustrating this might have been.
A case manager emailed you on 18/07. If you can reply directly, they can resolve your issues as a priority.
We appreciate you taking the time to share your feedback, and your comments will be reviewed internally and passed to the relevant teams to help improve our service.
Kind Regards,
Dyann
Reply from Buy it Direct Ireland
Thank you for sharing your positive feedback! We're thrilled to hear that you had a great experience with our super fast delivery and that the footstool you received is perfect. If you ever need more furniture items, we recommend checking out Furniture123 for a wide selection of products.
Best regards,
Lee
Customer Satisfactionm.Easy to order and delivery very prompt.
Easy to order and delivery very prompt.
July 6, 2026
Reply from Buy it Direct Ireland
Thank you for sharing your positive experience with us! We're delighted to hear that ordering was easy and that your delivery was prompt. If you ever need anything else, feel free to visit Laptops Direct for a great selection of laptops and tech products.
Take care!
Mark
I recently purchased a Samsung OLED…
I recently purchased a Samsung OLED monitor (Grade A1) from Buy It Direct Ireland, and I am absolutely delighted with it! The monitor arrived in fantastic condition, exactly as described. The delivery service was prompt, and the ordering process was completely seamless. Highly recommended for great quality and service!
July 9, 2026
Unprompted review
Reply from Buy it Direct Ireland
Dear Customer,
Thank you for sharing your positive experience with us! We are thrilled to hear that you are delighted with your Samsung OLED monitor from Buy It Direct Ireland. It's fantastic to know that the monitor arrived in excellent condition, just as described. We're also pleased that you found our delivery service prompt and the ordering process seamless.
If you ever need more tech products, we recommend checking out Laptops Direct (laptopsdirect.co.uk) for a wide range of options.
Best regards,
Mark
Reply from Buy it Direct Ireland
Thank you for your positive feedback! We're thrilled to hear that you are happy with the product and that the delivery was speedy. If you're looking for more great products, we recommend checking out Laptops Direct for a wide range of options.
Take care!
Lee
Quick delivery
Quick delivery, good customer care, great communication from delivery diver
July 8, 2026
Reply from Buy it Direct Ireland
Thank you for sharing your positive experience with us! We're thrilled to hear that you received quick delivery, excellent customer care, and great communication from our delivery driver. If you ever need anything else, feel free to visit Appliances Direct (appliancesdirect.co.uk) for a wide range of appliances.
Best regards,
Ivy
Laughable excuses for failed deliveries
I ordered a dehumidifier with priority delivery, which failed to arrive despite multiple false promises from their support team. When I eventually had to cancel the order due to their stock issues, they had the audacity to blame it on 'high demand' in the middle of summer—a completely laughable excuse for their failed logistics. Avoid this company if you value your time; they clearly cannot manage their inventory or meet their own delivery deadlines.
June 26, 2026
Unprompted review
Reply from Buy it Direct Ireland
Hi Oleksil,
Thank you for your review.
We’re very sorry to hear about the issues you encountered with your order. This isn’t the level of service or quality we aim to provide, and we understand how disappointing this must have been.
We’d like to look into this further and work toward resolving it for you. However, we’ve been unable to locate your Sales Order with the information currently provided.
Could you please share your Sales Order Number or Postcode so we can investigate and get back to you as soon as possible?
Kind regards,
Dyann
Great range of quality furniture at…
Great range of quality furniture at affordable prices. Quick delivery, easy contact and seamless transactions.
July 6, 2026
Reply from Buy it Direct Ireland
Thank you for your positive feedback! We are delighted to hear that you had a great experience with our range of quality furniture, quick delivery, and seamless transactions. If you are looking for other products, we recommend visiting Laptops Direct for a wide selection of laptops and tech products.
Best regards,
Ivy
Will use again
Have bought twice from Buyitdirect and have had great experiences both times. Had to follow up with customer service about a delayed delivery once and they looked into it straight away and got it sorted. Very happy, would use again.
July 7, 2026
Reply from Buy it Direct Ireland
Dear Customer,
Thank you for sharing your positive experience with Buy It Direct Ireland! We're thrilled to hear that you've had great experiences both times you've purchased from us. Our team is dedicated to providing excellent customer service, and we're glad to hear that we could promptly assist you with the delayed delivery and get it sorted for you. We appreciate your feedback and look forward to serving you again in the future.
Kind regards,
Ivy
Reply from Buy it Direct Ireland
Thank you for your positive feedback on our competitive prices, speedy delivery, and smooth transaction. We are delighted to hear that you had a hassle-free experience with us.
If you ever need anything else, we recommend checking out Appliances Direct for a wide range of home appliances.
Best regards,
Lee
Meaco dehumidifier
Great price and quick delivery.
Ordered a Meaco dehumidifier and it’s a brilliant product, small and neat and dries clothes overnight on laundry setting
July 5, 2026
Reply from Buy it Direct Ireland
Thank you for sharing your positive experience with us! We're delighted to hear that you found the Meaco dehumidifier to be a brilliant product, especially with its laundry setting drying your clothes overnight. If you're looking for more great deals and products, we recommend visiting Appliances Direct at appliancesdirect.co.uk.
Best regards,
Ivy
The delivery person was rude also he…
The delivery person was rude also he handled my purchase in a very rough manner. In order to get it through the door he roughly rocked the freezer banging it from side to side while leaving marks on it and while taking the wrapping off proceeded to cause a lot of paint damage to my ceiling. mentioned the marks on the freezer to him but he just ignored me. Very happy with my freezer but such a shame the delivery guy wasn’t very pleasant.
July 1, 2026
Reply from Buy it Direct Ireland
Hi Nancy,
Thank you for your review.
Please accept our sincere apologies for the poor delivery experience and the damage caused during delivery. We understand how upsetting this might have been.
We appreciate you taking the time to share your feedback, and your comments will be reviewed internally and passed to the relevant teams to help improve our service.
Kind Regards,
Dyann
Ok quality, but late and wrong
The items received were fine.
Unfortunately they were not the dimensions written on the website, and they took 8 weeks to deliver.
Had they been delivered at a reasonable time and with the correct measurements, I'd happily give a good review. Ultimately, our first and only experience with Buy it Direct was not a good one.
July 4, 2026
Unprompted review
Reply from Buy it Direct Ireland
Hi Kund,
Thank you for your review.
We’re very sorry to hear about the issues you encountered with your order. This isn’t the level of service or quality we aim to provide, and we understand how disappointing this must have been.
We’d like to look into this further and work toward resolving it for you. However, we’ve been unable to locate your Sales Order with the information currently provided.
Could you please share your Sales Order Number or Postcode so we can investigate and get back to you as soon as possible?
Kind regards,
Dyann
Reply from Buy it Direct Ireland
Thank you for your positive feedback on our customer service! We are delighted to hear that you had a good experience with us. If you ever need anything else, feel free to reach out. For a wide range of products, you may also want to check out Appliances Direct at appliancesdirect.co.uk.
Best regards,
Lee
Delivery took a long time
Delivery took a long time! Product was exactly as started and otherwise good.
September 29, 2025
Reply from Buy it Direct Ireland
Hi Elaine,
Thank you for your review.
Please accept our sincere apologies for the delay with your delivery. We're pleased to hear the product arrived exactly as described, but we appreciate that the longer wait was disappointing.
We review all customer comments internally to ensure they are passed to the relevant teams.
Kind Regards,
Dyann
Great customer service
Great customer service. Helpful and accommodating. Fast delivery. I purchased a bed and I'm very happy with the quality of it.
July 2, 2026
Reply from Buy it Direct Ireland
Thank you for your positive feedback! We are delighted to hear that you had a great experience with our customer service team and that you are happy with the quality of the bed you purchased. If you ever need anything else, feel free to visit Laptops Direct for a wide range of products.
Best regards,
Lee
My item was delivered in time
June 30, 2026
Reply from Buy it Direct Ireland
Thank you for sharing your positive experience with us! We are delighted to hear that your item was delivered on time. If you ever need more products, we recommend visiting Laptops Direct for a great selection of laptops and tech gadgets.
Best regards,
Lee
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