Buying the cooker and dealings with BD were smooth and efficient, cooker is brilliant however your delivery partner sent a v nice young lad out without a means to get cooker out of truck, no trolley... See more
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Kitchen Island Stools. Easy to place the order
Easy to place the order. Quick response with tracking number.
Ordered on a Wednesday and delivered Tuesday am.
Love my bar stools. Will definitely be back ordering again.
Thank you
I purchased a refurbished fridge…
I purchased a refurbished fridge freezer. I was shocked when I saw the extent of damage to it. I had to use fridge magnets to cover the front marks.
But the side damage is extensive. The fridge juts out in my kitchen so it is clearly visible.
May use AI-assist with repliesRead more
Delivery speed
Price, delivery service, product all perfect and really really fast delivery

Reply from Buy it Direct Ireland
Ok so my induction cooker turned up…
Ok so my induction cooker turned up within a week and I love it its so economicsl. The delivery man was very friendly
All in all a great service. Thanks

Reply from Buy it Direct Ireland
Was waiting a week more than I was told…
Was waiting a week more than I was told for delivery other than that everything was perfect not a big problem really

Reply from Buy it Direct Ireland
Perfect orderimg and delivery
Delivery was prompt and the item was in good order and to order was really easy.

Reply from Buy it Direct Ireland
A few issues where some items ordered…
A few issues where some items ordered turned out not to be in stock etc. But the main thing is they are a trustworthy company despite having qite a few operating flaws.

Reply from Buy it Direct Ireland
Terrible!…
Purchased a tv corner unit and regret it!!The wood is so cheap and quality is terrible.We put it together and can’t return it.Paid nearly €300 and it not worth €50
Product arrived quickly and was as…
Product arrived quickly and was as advertised. No problems

Reply from Buy it Direct Ireland
Excellent service and speedy delivery
Excellent service and speedy delivery - have purchased a number of times and always get the same reliable service

Reply from Buy it Direct Ireland

Reply from Buy it Direct Ireland

Reply from Buy it Direct Ireland
I had to wait weeks
I had to wait weeks, as it came from the UK and because of Brexit, they wait for a full lorry load of goods destined for Ireland
My item arrived one week after the…
My item arrived one week after the latest delivery date that had been committed to at the time of purchase. As the item was needed for my son's Communion, this was extremely disappointing and caused significant inconvenience.
After following up with the courier, I was informed that delivery dates are being promised by the vendor without being communicated to, or coordinated with, the courier. As a result, the courier is often unaware of the delivery commitments made to customers and may not even receive the items in time to meet those deadlines.
This lack of planning and communication is causing frustration for both customers and the courier service. Customers are left disappointed when expected delivery dates are missed, while couriers are unfairly blamed for delays that are outside their control. The vendor needs to review and improve its delivery scheduling and communication processes to prevent these issues from recurring.
Products are fine
Products are fine, if no customer service email address, just a UK number that appears staffed by foreign call centre, who are polite and read the scripts in front of them, but nothing gets done. Waiting nearly a month for an outdoor kitchen. Zero communication. Best avoided if you want to save your blood pressure.
Firstly
Firstly, the website says .ie but it is NOT Irish/Ireland-based, secondly, I took a day off work and waited for a courier who didn't arrive, thirdly, the laptop wouldn't connect to the internet, fourthly, returning it cost me €20 and they said it was scratched so charged me (no proof of damage). Never again.

Reply from Buy it Direct Ireland
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