Buykonstsmidelighting 

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Rated 4 out of 5 stars

Ordering was easy and the delivery was extremely prompt. I have no complaints at all. However, the items I ordered - 2 outdoor light-up polar bears - were disappointing in as much as, despite both... See more

Company replied

Rated 1 out of 5 stars

Have written to supplier who tells mer that my goods should be despatched soon - when - who knows!! Even allowing for Christmas holidays this is ridiculous

Company replied

Rated 3 out of 5 stars

Ordered replacement lights on Dec 9th easy internet transaction. Now evening of the 16th Dec and still waiting for lights to be delivered. Postal service may be a bit slower this time of year??????... See more

Company replied

Rated 1 out of 5 stars

Rubbish. Their outdoor lights pack up the moment you set them up. Don't buy.

Company details

  1. Lighting Store

Information provided by various external sources

Online Garden Centre, online garden shop. For all your garden products from suppliers like Bird Trading, Intalogs and Haddonstone. garden furniture, teak garden furniture, electric lawnmowers, hayter mower.


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All reviews

(53)

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Rated 5 out of 5 stars

always great

Have bought several items over the past years, and have always been delighted with their service and quality of service.
Unfortunatly an item that I bought this year was found to be damaged, 1 contacted the seller who arranged an immeadiate replacement and collected the damaged item.EXcellent service

December 9, 2013
Unprompted review
Rated 5 out of 5 stars

Not mushroom for improvement !

Having been disappointed at the garden centre decided to look online for a LED Christmas light , this was Sunday evening.
Saw the Buykonstsmidelighting site and ordered.
Tuesday morning I am opening my mushroom LED set and am DELIGHTED.
Wonderful service.

November 18, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant service!!

I ordered s set of green berry tree lights because I couldn't find them anywhere! Anyway, I Googled these lights and this company came up I thought great I'll order them. Was very surprised when they arrived 2 days later! Hows that for fabulous service! Would defo use this company again, was first class x

November 13, 2013
Unprompted review
Rated 4 out of 5 stars

Good service but postage pricey

Good service - items delivered quickly and good email confirmation of dispatch. Post and packing charge seemed high though.

November 2, 2013
Unprompted review
Buykonstsmidelighting logo

Reply from Buykonstsmidelighting

Hello David,

Thank you for your review and we are pleased you are happy with our service. Apologies you feel the delivery charge is high, however, when looking at our prices we do ensure that even with our delivery charge (which is only charged once no matter how many items are ordered) we are the cheapest online for the vast majority of Konstsmide items. If I can help you in the future please do not hesitate to contact me directly.

Kind Regards,

Paul Burton

Customer Service Manager

BuyKonstsmideLighting

Rated 5 out of 5 stars

Excellent service and adv ice!!!!!

I ordered connecting Christmas lights and inadvertently ordered 4 power kits. They phoned me to check if this was correct and to inform me the lights I had requested were out of stock. The girl/lady patiently described other lights they had in stock she thought would be suitable for my needs, The lights arrived the following day and though it is not yet time for me to put them on my tree I have tested them and so far so good. I will certainly order from them again!!!

October 29, 2013
Unprompted review
Rated 4 out of 5 stars

Very expensive

Good service and product but a bit put off by price as Kontsmide list same product for sale at fraction of price but out of stock when you try to purchase.

October 16, 2013
Unprompted review
Buykonstsmidelighting logo

Reply from Buykonstsmidelighting

Hello George,

Thank you for your review. We are very pleased to hear you are happy with the product and service and apologies you feel our price is expensive. After checking we believe we are the cheapest online for this item from any retailer who has stock available and we do keep our prices as cheap as possible. If I can be of any further assistance please do not hesitate to contact us.

Kind Regards,

Paul Burton

Customer Service Manager

BuyKonstsmideLighting.co.uk

Rated 5 out of 5 stars

Did what it says on the box

I found this company on the internet and it was a pleasure dealing with them. I was able to fix the Christmas decoration as a result. The helpful staff were obliging when I needed to amend my order.

May 24, 2013
Unprompted review
Rated 5 out of 5 stars

'Does what it says on the tin'

The product was as described. Ordering was easy although finding the website was a little harder than it could have been. The product was delivered promptly with no problems and works perfectly.

April 9, 2013
Unprompted review
Rated 5 out of 5 stars

Made a difficult find simple.

Bulbs started to pop on a a 7 bulb unit we had for years.
On checking the bulbs in the shape of candles I was stressed to discover I need to find titchy screw bulbs in 24volt with1.8watt outputs. I almost gave up even trying at this point.
Did a google went to the Konstsmide web site BINGO just what I needed.I couldn't believe it!
Postage was a bit OTT for litlle bulbs but hey they arrived lit up now no more blank lights.
Hurrah!

February 18, 2013
Unprompted review
Rated 4 out of 5 stars

Good service; Disappointing Product

Ordering was easy and the delivery was extremely prompt. I have no complaints at all.
However, the items I ordered - 2 outdoor light-up polar bears - were disappointing in as much as, despite both being advertised as white, one had yellow-white lights and the other had blue-light whites. Instead of a stunning display outside my home, being mis-matched, they instead looked rather naff. A shame. It would have been helpful if the website had advised that the lights would not reflect the same as I would not then have placed the order.

February 4, 2013
Unprompted review
Buykonstsmidelighting logo

Reply from Buykonstsmidelighting

Hello Sarah,

Thank you for your review. As just discussed, with these not being the same product there can be colour variations, however, if you could email us a picture of the two items together we will see what we can advise as a resolution. I look forward to hearing from you.

Kind Regards,

Paul Burton

Customer Service Manager

The Internet Gardener Ltd

Rated 5 out of 5 stars

Very helpful but rather slow.

A really helpful girl answered the phone. I had spent ages checking on the internet trying to find the bulbs I needed - I had no idea that there is such a vast range of manufacturers let alone bulb types, but typing in "Konstamide" got me to the right place. The light set is a bit ancient (but has served well) and I was delighted that it was still possible to buy replacements. The phone was clearly going to be a lot quicker than an online search.
It took some time to ensure that the ones I ordered were the right ones as the reference number must be nearly obsolete, but we got there!
I did have to chase the order as it transpired that there had been a stock check going on, delaying despatch, but they're here, safe and sound, and only 300 days to Christmas!

January 28, 2013
Unprompted review

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