BuyLeatherOnline Reviews 513

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often receiving leather that exceeds their expectations in size and condition. Many highlight the promptness of the delivery service and the overall efficiency of the ordering process, appreciating the quick shipping and reliable service. However, some people were dissatisfied with specific aspects, such as receiving the wrong shade of leather or finding the quality not as expected for certain grades. There were also occasional mentions of issues with packaging leading to bent or wrinkled leather, and a few customers experienced delays or misunderstandings regarding their orders.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality of the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and praised the fast... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quite astonishing leather for reasonable prices. Great customer service too. I've ordered 3 times with this company and each time, my order has exceeded expectations. I've ordered 3 of the XL re... See more

Rated 5 out of 5 stars

One of the best EU leather supplier. Always the best leathers in stock, they do splitting when requested as well. I's a happy frequent customer with BuyLeatherOnline! Last shipment was done within a c... See more

Rated 5 out of 5 stars

I ordered a couple of half shoulders (Walpier "Rocky") just to try it out. Absolutely beautiful leather. I couldn't be more pleased. Beautiful color, generous sized, flawless leather. Very well packed... See more

Rated 5 out of 5 stars

They have a great leather selection on their site and off free samples of leather to ensure that you are getting the leather you are looking for. The leather comes well packaged and protected. The onl... See more


Company details

  1. Leather Wholesaler
  2. Leather Goods Manufacturer
  3. Tannery

Written by the company

BuyLeatherOnline.com is the leading e-commerce portal for Italian leather hides, offering a wide and curated selection of premium leathers to customers worldwide. Founded in 2013, the company stems from decades of experience in the leather industry, rooted in the tradition of a family business active since 1950. Specializing in both finished leather and raw hides, BuyLeatherOnline stands out for its commitment to quality, transparency, and customer satisfaction. Our platform was created to make the world of leather more accessible — whether you're a leather craftsman, a fashion brand, an upholsterer, or a hobbyist, we provide the tools and knowledge to help you find the perfect leather for your project. We offer no minimum order quantity, fast worldwide shipping, and expert customer support. Every hide is selected with care and comes from the finest Italian tanneries, many of which are certified and renowned for their sustainable practices. The strong relationship with the Italian tanning district allows us to offer leather with authentic “Made in Italy” quality: excellence in craftsmanship, refined textures, rich colors, and durability. BuyLeatherOnline.com also supports conscious purchasing by offering deadstock leathers from the surplus of top luxury brands — a choice that promotes circular economy and reduces waste in the fashion industry. From vegetable tanned leather to exotic hides, suede, nubuck, embossed patterns, and full grain articles, our catalog includes thousands of items suited for footwear, leather goods, clothing, furniture, saddlery, and much more. Whether you're looking for premium materials or affordable stock lots, we have a wide range of options to match every need and budget. Join our global community of professionals and creators who trust BuyLeatherOnline as their leather partner of choice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

513 reviews

5-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

If u present youself like international…

If u present youself like international company u also must work in August, it already second time when i get super stress with recieving order. We wrote i dont know how many times....u promise one service in reality totally diffirent.

September 18, 2025
BuyLeatherOnline logo

Reply from BuyLeatherOnline

Dear Juko,

thank you for your feedback. We are sorry for the inconvenience you experienced.

Please note that BuyLeatherOnline closes only two weeks in August. The reason is not a company choice, but the fact that leather requires many specialized processes (splitting, finishing, ironing, refinements, etc.) that are performed within the Santa Croce sull’Arno tannery district in Tuscany — the most important leather hub in the world. During August, all these companies close, so it is impossible for us to process most orders until they reopen.

We always inform customers well in advance through banners, slides, and checkout notices. After reopening, it is normal to face a backlog, but we always do our best to catch up quickly.

We hope you can reconsider your review, as this is not a lack of professionalism but a specific characteristic of the leather industry. To show our appreciation, we have also offered you a voucher for your next order as a goodwill gesture.

Thank you for your understanding.

BuyLeatherOnline Team

Rated 4 out of 5 stars

A great place to get fine Italian leather

I love this online store (I've purchased here many times). They sell a wide variety of really high quality Italian leather for incredibly reasonable prices. They have offerings from famous tanneries, as well as un-named, but still high quality Italian leathers. Veg tan and chrome tan. Goat, lambskin, calfskin, bovine. And they provide splitting as well, which is great for small makers like me who cannot do splitting on my own.

The packaging is also fantastic. I live on the Pacific Coast of the United States, so it's a long trip from Italy. The leather is completely sealed in multiple layers of thick plastic to ensure that no moisture or damage occurs. Much better than most sellers in this regard.

My only real complaint is simply that their product photography on the website isn't so great. You often don't get a very clear idea of what colors and textures will look like. In some cases there isn't a photo so you have to buy blind. It can be a bit of a guessing game to figure out what you'll get some times. If they improved this, they'd be unbeatable.

September 17, 2025
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Reply from BuyLeatherOnline

Hello Steven, thank you for your feedback, we are working on improving this aspect. Thank you for the suggestion!
BR

Rated 3 out of 5 stars

Somewhat disappointed this time

Customer service is great. They responded quickly and offered solutions. I really value that very much. Thank you.
Their prices are good, selection is huge and I find it very practical to have a one stop shop for my leather. They pack the leather well again (compared to the eco-friendly packaging they introduced last year), so there is less damage from shipping. Now that I'm done with the good, I'll get to the bad.
I am getting tired of complaining about leather that is undersized or should have been classified as a lower grade. I have received much nicer and cleaner leather in the past from them. I do buy on a regular basis, so I do notice the difference.
That said, I will give them a mediocre rating this time around, because the last two deliveries have been so-la-la. Even the Minerva Box, Wax and Pueblo leather from Badalassi did not impress me this time around. The leather I received from La Perla Azzurra was amazing though.
The Premium Baby calf suede nappa (especially the dark purple) has a lot of nicks and deep gouges. The double butt baby calf suede isn't that good, but the colors are very pretty in real, especially the fuchsia. I have to cut away and around quite a bit. Had to use a whole piece to line a small handbag.
I am very particular about my leather, so maybe my expectations are just too high, but they have "wow-ed" me before, so I hope they do it again soon.

September 17, 2025
BuyLeatherOnline logo

Reply from BuyLeatherOnline

Dear Sheila,

thank you for your honest and detailed feedback. We are very glad to read your positive words about our customer service, packaging, selection, and pricing. We truly appreciate your loyalty and the fact that you regularly choose BuyLeatherOnline for your projects.

Regarding the issues you mentioned, please allow us to clarify: leather is a natural material, not an industrial one, and differences in size, grain, or small natural marks can sometimes occur. We always try to classify hides correctly and to provide clear product descriptions, but due to the artisanal processes and the nature of the hides, some variations are inevitable.

We understand that as a professional and demanding customer, you expect the highest standards — and we are committed to meeting them. We are already reviewing your recent feedback internally with our team and suppliers, to ensure better consistency in future orders.

We hope to have the chance to “wow” you again soon, as we have in the past. Please feel free to contact us directly so we can find the best way to assist you with your last order.

Thank you again for your trust.

Rated 5 out of 5 stars

Amazing experience

I had an amazing experience with this shop. Communication with customer service was quick and clear, and I really appreciate their effort to make sure I received the leather on time. Highly recommended!

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent leather and fast delivery

I needed a special type of leather for a work jacket and found it online at BuyLeatherOnline.com, made the purchase and received exactly what I wanted in a very timely manner. I have made several additional purchases and have had the same pleasant experience each time.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

The skins,the people,the price,the…

The skins,the people,the price,the delivery....
This company makes your purchase so lovely that you dont go to the next city to buy leather again.you get what you want and more to your door.
It leaves me a lot of time to do my job

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Leather

Leather. Received in good time, and it's beautiful. Very happy with the leather.

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

Superb Quality Leather

I have used buyleatheronline.com numerous times and found the quality of their leather and the promptness of their delivery service to be superb. I particularly like their Badalassi range of leathers which have a lovely pull-up. I have also used their calf skin and sheep skins and been very satisfied with my purchases. I would highly recommend them for your leather projects.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Quality Leather

I’ve been buying from Buyleatheronline.com for many years and have always had great experiences with their excellent leather products. Highly recommended for professionals, hobbyists, or leather schools. The team provides excellent communication and support.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Recommend this shop

Ordering online might seem a risk, however, after my first order I have become a recurring customer. The site is easy to navigate and the information provided on the different types of leather and tanneries is more than sufficient to make an informed decision. The photos give a good idea of the color. I definitely recommend this shop.

September 12, 2025
Unprompted review

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