Buylumix Reviews 

2
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TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

2 reviews

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3.1

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2 reviews in the last 12 months

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Rated 2 out of 5 stars

Misleading pictures on their website

***Edited to 2 stars as they did end up getting me a refund.

Searched for exterior lights online, and these were very reasonably priced. Pictures on their site (they had at least 15+ pics) all showed lights next to normal sized doors that appeared to be about 12-14 in in height. Paid $310 for 5 of them. When I received them, they were all tiny, and looked like they originally came from China. Only 7 In. high, not going to work for my outside. Got in touch with the company asking to return them and get a refund, but they wanted me to ship them back to Australia to get a refund (cost would be $510!!). I refused to do that and they eventually offered to give me a 20% refund if I don't send the product back. Total BS company

October 31, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t buy Scam Site

Don’t buy, they are a scam site.

I purchased a light from the lumix website in early September and the order progressed with a tracking link provided. I received many other offers by email after this purchase.

After checking the tracking app I found out that the order was coming from China. This was a shock as the company said it was based in Sydney Australia.

I checked the address noted on the website and it was a residential address in Sydney. I tried calling the nominated help number but it was not connected.

I sent an email to follow up my order and finally got a response 3 weeks later saying they would follow it up, as the tracker says it was still in China and had not moved.

A week later the tracker said it had moved to a new site in China and provided a toll transport number which didn’t work on the toll site.

I followed up by email to their support several times after and requested the order to be cancelled with a refund. No response was received. Now 4 weeks later, still nothing and the tracker says it’s still in China.

I was able to get my back money back from the bank luckily.

September 9, 2026
Unprompted review

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