I had an issue and was initially worried when I looked up reviews about the customer support but I can tell you they're actually legit. They found the issue and resolved it after a day or so from subm... See more
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Buy Me a Coffee is the best way for creators and artists to accept one-off support and membership from their fans.
Replied to 99% of negative reviews
Typically replies within 48 hours
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I love the philosophy behind Buy Me a Coffee. It turns the transactional nature of 'donations' into something that feels like a genuine connection between me and my supporters. The UI is incredibly intuitive, my followers don't even need to create an account to support my work, which has significantly lowered the barrier to entry for my community. Whether I'm sharing exclusive posts or selling digital 'Extras,' the platform feels personal and high-end. It’s the perfect 'sidekick' for anyone looking to build a brand with integrity.

Reply from Buy Me a Coffee
We can't get donations from Turkey. It would be perfect if this could be resolved. Thousands of creators developers are need support in this country.

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Reply from Buy Me a Coffee
They provide a convenient mechanism for online payments that has option to use Stripe (money goes straight to my bank account). Site is secure and I've been quite satisfied with my interactions with customer service and very pleasant staff to deal with.

Reply from Buy Me a Coffee
I have been charged £59.99 from this company, which I know nothing about. I contacted them and they asked for screenshot of the amount on my account, last 4 numbers on my card etc. I provided that info and have heard nothing since, despite sending a further 3 emails. Im a 72yr old woman, what I would want with this I don't know but until I get this sorted, my bank account has been frozen and I can't access my money.

Reply from Buy Me a Coffee
using buy me a coffee for first time I found it easy to set up the site is really helpful if you are a first time user , really strait forward berry good would deffo recommend.

Reply from Buy Me a Coffee
Up to the point of now I just have an account with buy me a cup of coffee I've signed in and I don't believe buy me a cup of coffee has done anything at all to help me figure out what I need to be doing to help myself it's just there right now I just have an account with and I don't see it it doesn't do ads for me it doesn't do anything that's the truth

Reply from Buy Me a Coffee
Monthly the site tries to bill me for a "subscription" and states my card number is not valid (providing a last 4 of a card I have). I have no subscriptions and nowhere in my profile is there a saved payment. I contacted their customer service with a screenshot of my account, subscription and the e-mail and their response was to show them my credit card statement, give them the card type and last 4 to investigate a charge. Not only is that completley not the problem I described but they want that info? That doesn't seem right. I have contacted them about it asking what subscription they are trying to bill me for and how they have my CC info (and where it's stored). Not a response in over two weeks and four e-mails.

Reply from Buy Me a Coffee
I recently had an issue with my payout on BMC. Previously, my payouts used to process every Wednesday without any problem. After the recent update, the payout on my Coffee page started showing **“Scheduled”** and even after waiting the 2 days mentioned, the payout wasn’t being processed.
I contacted the support team and they helped resolve the issue, which I appreciate. Thank you to the team for looking into it and fixing the problem.
However, I just want to confirm one thing: will my payouts now be processed automatically every 2 days as shown on the scheduled status, or will I need to email support each time for the payout to be released? If possible, I would also prefer if my payout schedule could be set back to the previous system where it was processed every Wednesday.
Thanks again

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Reply from Buy Me a Coffee
Great experience, everything is perfect. Only think you need to work on is the first verification and support. It will be good if you could add chat support.

Reply from Buy Me a Coffee
Update: After I posted this review, the co-founder of Buy Me a Coffee reached out to me directly. He explained that my account had been flagged for a routine verification check when the page was first created. Unfortunately, the review process stalled after I submitted the requested information.
Once the issue came to their attention, the payout was approved and the funds were released. I received my payment this morning along with an additional apology from their team.
I appreciate them resolving the issue and taking responsibility for the delay. Hopefully this experience helps improve their follow-through on verification reviews so other creators don’t run into the same problem.
Elizabeth Wester

Reply from Buy Me a Coffee
Every day is it real and used for the pint of orders import or anything like that 🤔 and much find out go on

Reply from Buy Me a Coffee
Very helpful staff a great site to use very well laid out 😀

Reply from Buy Me a Coffee
Drink every day ;)
Seriously, it's a great platform, and I'm happy. I'm hoping the webhook system will become more advanced, especially in terms of accepting referer or source URL from coffeeman's (us) and transmitting them via webhook.

Reply from Buy Me a Coffee
Very slow refund. It has been a week, and nothing in sight. Very little help when enquiring and slow too. I don't think I'll ever trust them again.

Reply from Buy Me a Coffee
Ran into an issue (my doing), sent an request for help and Tina resolved my issue in less than 24 hours. Fast, efficient and focused on a solution.

Reply from Buy Me a Coffee
Buy Me a Coffee is perfect for my business. As a community focused organisation, I use BMC to fund projects - keeping them free or affordable for the public to engage with.

Reply from Buy Me a Coffee
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