Ordered Natracare wipes on 24th June. Received an email advising delivery 2nd to 4th July. Product not received. The next contact was an email on 14th July telling me (again) that the goods had been s... See more
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Item was as expected at a reasonable price but delivery was less than acceptable! After having ordered and paid with a 2 day delivery option I got an email saying it wouldn't be dispatched for another... See more
When I first sent my order it stated it would be delivered by a certain date, as my order completed the date was later than previously stated I emailed them stating that I needed it on the first date... See more
I bought from this company using eBay. Immediately after the purchase they started to communicate with me, without overdoing it, just to keep me updated with all stages of the sale (dispatch, del... See more
Company details
Information provided by various external sources
BuySend.com is a leading online retailer offering Over 50,000 Products across a broad range of categories including Toys & Games, Fancy Dress, Home & Leisure, Tools and Sport & Fitness. BuySend.com offers Free UK Delivery on all products with Guaranteed Next Day Delivery via a Tracked and Insured Courier optional at checkout. BuySend.com offers a 45 Day No Hassle Returns Policy and our International customers can take advantage of our Low Cost Worldwide Delivery options.
Contact info
Unit 2A Boyton Hall, CM1 4LN, Chelmsford, United Kingdom
- 08453432135
- info@buysend.com
- buysend.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Exactly what I wanted in good time *****
Happy buyer
Have brought several items from this company recently and have always received excellent service from them.
arrived on time brilliant little piece …
arrived on time brilliant little piece of kit
I'd order from BuySend again
I can't complain. It was exactly what I ordered and expected. The dispatch date was moved, but I received the order the very next day so it was totally fine. I'd definitely order again.
fab service!
Quick Service
Quick Service. Good Communicators. As Advertised. Very Pleased. Recommended
Bought a simple carpet brush through …
Bought a simple carpet brush through ebay. Advert was very clear and specific about the item and delivery was pretty much as fast as it could be. Can't fault the service we had on this item
Great service
Great service and well packed. Would definitely recommend
Great setvice
Still waiting for my product
Still waiting for my product told it had been dispatched and eat delivery 27thJuly,had an email saying a new dispatch date with eat delivery 2nd August, now told eat deliver between 5-8August. How can something already despatched have a new despatch date. I suspect the item was not in stock so are taking money for a product they haven't got which is deception.
Excellent product received before time …
Excellent product received before time at a fair price. Highly recommended.
Unresponsive and never received item.
Kept rescheduling the dispatch of the item and did not respond to eBay claim after weeks. I asked for a refund after they rescheduled the dispatch almost every day and they did not respond. Apparently it has been dispatched now? Almost a month late who knows I still don't have the item. Wouldn't recommend this seller.
purchased 2x Buckle Back-ring & Hook
purchased 2x Buckle Back-ring & Hook - Back Ring 15x175. arrived promptly to the Channel Islands and were as advertised. Good price too!
Bought a 1/2" ratchet coupler very …
Bought a 1/2" ratchet coupler very satisfied with the quality of the product
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