BuySpares Italia Reviews 1,802

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I placed the order on June 16th, but I haven’t received any message or email. Order number: OH93994322 If you’re not going to send the product, I want a refund.

Company replied

Rated 5 out of 5 stars

the only way to find any spares you need, don't matter how old are your household device!

Company details

  1. Appliance Parts Supplier

About BuySpares Italia

Written by the company

Noi di buyspares, renderemo più semplice la riparazione dei vostri elettrodomestici. Il nostro obiettivo è di incoraggiare la cultura del “riparare l'elettrodomestico e non sostituirlo” perchè crediamo che riparare gli elettrodomestici sia utile all’ambiente ma soprattutto alle vostre tasche!

BuySpares, ti fornisce tutti i consigli sulle parti e i consigli su come effettuare le giuste riparazioni ai diversi elettrodomestici.

BuySpares è il più grande fornitore di ricambi per elettrodomestici e accessori delle migliori marche in Italia e non solo.

Seguici su Facebook, Twitter e Google +. Troverete anche suggerimenti e consigli sul nostro blog che vi aiuteranno a riparare il vostro elettrodomestico da solo. Se non trovate la parte che cercate sul nostro sito, non esitate a chiamarci o contattarci via email o tramite il numero di telefono e l'indirizzo sotto.

E' Facile con eParti

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

I found easily what needed, honest price.
To improve the delivery phase, I’d suggest to let know the tracking number to follow the expedition and better plan the expected arrival day.
I recommend this website.

February 6, 2018
Unprompted review
Rated 1 out of 5 stars

on 4 January I ordered a spare part for …

on 4 January I ordered a spare part for microwave oven - after two hours from my order I realized that the address in your order confirmation was wrong and I immediately sent email to correct the address. I was told that the order had already left. as I said THE SPARE PART IS NEVER ARRIVED - so either you send me another piece to the correct address or you return the money paid.
No. ORDER OH75344682

January 29, 2018
Unprompted review
BuySpares Italia logo

Reply from BuySpares Italia

Gentile cliente,
ci scusiamo per l’incoveniente e ci dispiace sapere che la sua esperienza con Buyspares sia stata negativa.
Le confermiamo che il suo commento è stato trasferito al nostro servizio clienti che la contatterà telefonicamente il prima possibile.
Speriamo che nonostante questa esperienza, ritornerà ad acquistare sul nostro sito Buyspares.
Cordiali saluti,
Buyspares Italia

Rated 1 out of 5 stars

The worst

The worst! No customer assistenze, no receipt, no shipping information, no contacts, no answer to e-mail, no feedback for money request. Avoid it!
I'm asking to Postal Police to prosecute them.

January 29, 2018
Unprompted review
BuySpares Italia logo

Reply from BuySpares Italia

Gentile cliente,
ci scusiamo per l’incoveniente e ci dispiace sapere che la sua esperienza con Buyspares sia stata negativa.
Le confermiamo che il suo commento è stato trasferito al nostro servizio clienti che la contatterà telefonicamente il prima possibile.
Speriamo che nonostante questa esperienza, ritornerà ad acquistare sul nostro sito Buyspares.
Cordiali saluti,
Buyspares Italia

Rated 5 out of 5 stars

Sharp

I found with BuySpares the piece to repair my Kenvood Prospero.

January 15, 2018
Unprompted review
Rated 4 out of 5 stars

Good seller

Good seller, serious and fast. Despite the Christmas period delivery times have been respected. Perhaps the packaging for the object could be more robust, but the object arrived perfectly intact.

January 13, 2018
Unprompted review
Rated 1 out of 5 stars

Bad experience

You took me another kind of product, not what I need. I’ m sorry :(

January 13, 2018
Unprompted review
BuySpares Italia logo

Reply from BuySpares Italia

Gentile cliente,
ci scusiamo per l’incoveniente e ci dispiace sapere che la sua esperienza con Buyspares sia stata negativa.
Le confermiamo che il suo commento è stato trasferito al nostro servizio clienti che la contatterà telefonicamente il prima possibile.
Speriamo che nonostante questa esperienza, ritornerà ad acquistare sul nostro sito Buyspares.it.
Cordiali saluti,
Buyspares Italia

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look