BuytoPlayGame Reviews 

272
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Excellent! Great quality. Amazing customer service. The package arrived even earlier than i thought. Sure will buy again from BuytoPlayGame.

Rated 5 out of 5 stars

Excelent! I have received the game in just 10 days since I paid for it, very fast. Everything perfect, well assembled box and high quality printing. The game working perfect. Highly recommended. Versi... See more

Rated 1 out of 5 stars

I'm still waiting for my parcel... When I look for the tracking of my product, it doesn't appear anywhere even though I live in France... I think I'm not the only one where there are shipping erro... See more

Rated 5 out of 5 stars

I ordered Donky Kong Country 3 Pal-version for SNES from BuytoPlayGames. Though it took longer than expected for game to arrive (from China and about 2 weeks late), i'm more than happy getting the g... See more

Company details

  1. Video Game Store

Written by the company

Get Retro Games, Coupons & Discounts, Buy Most Wanted Reproduction Games and retro games for snes, Nes, Nintendo 64, gameboy. Action figures and toys


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

272 reviews

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No recent history of asking for reviews

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4.5

All reviews

(272)

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Rated 1 out of 5 stars

Realy bad.

Realy bad.
I buyed the complete game, with instruccions and the case, and i hacve only recibe the cartridge.

And now what?

Whats is the solution?

Im really sad!

July 16, 2021
Unprompted review
BuytoPlayGame logo

Reply from BuytoPlayGame

Hi

We are extremely sorry to hear that you are unsatisfied with the game, regarding pokemon soulsilver ds game, we clarify on the product page that there are only cartridge included to make sure that the customer knows that there are no instructions book or box on the description

You are sully protected by our buyer ptoection policy, you can return the game and get a full refund. Could you please send us an email to sam@buytoplaygame.com to clarify this issue with this game, we would love to fix this situation.

We are waiting for your email

Thank you so much for your cooperation and understanding and we reiterate our apologies for this unfortunate issue.

Best Regards
Sam

Rated 5 out of 5 stars

The stuff was there for me notifying…

The stuff was there for me notifying where the product was. It took a while but the game is working fine for now. Haven’t played much. Need to test local trading with another DC (got a Pokémon game). The system recognizes it as the real one.

July 16, 2021
Unprompted review
Rated 2 out of 5 stars

Purchasing Pokemon White 2

Purchasing, paying, sending and receiving were good, no complaints there.

The reason why I'm still unhappy is that I was under the impression I was buying Pokemon White 2 itself, not a romhack of it.

Now that I look back I see it is what the invoice said, but I feel it's not mentioned clearly enough for people who don't expect it.

July 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excelent

Excelent! I have received the game in just 10 days since I paid for it, very fast. Everything perfect, well assembled box and high quality printing. The game working perfect. Highly recommended. Versión en español: excelente! He recibido el juego en tan solo 10 días desde que lo pagué, muy rápido. Todo perfecto, caja bien ensamblada y la impresión de gran calidad. El juego funcionando perfecto. Muy recomendable. En mi caso compré 2 juegos, el Secret of Mana y el Breath of fire I de SNES, versión PAL.

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

Great gift to give if you plan it in advance

Received it faster than expected (around a month). And the product was exactly as seen and described in the website. It was a gift for my boyfriend - he's very happy with it as he likes the fact that he can charge it, as opposed to changing battery.

June 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer support!

Awesome customer service. I wanted refund and firstly they didn't react. In couple weeks I've got apology email that something went wrong. So they refunded me my payment and also let me keep that refunded game as apology. I'm very happy and suprised with result.

May 22, 2021
Unprompted review
Rated 3 out of 5 stars

Some Hiccups - Good Recovery

Everything with order and delivery went well but there were some issues with the cartridges. Was quite disappointed at first but exceptional customer service saved the purchase.

May 13, 2021
Unprompted review
Rated 2 out of 5 stars

Radio silence

So I'm not sure if I'm a special case here compared to all of the positive reviews but basically I made a purchase 9 days ago and never got a shipping email. I tried contacting them via customer support email on a couple occasions now but never heard back. I did receive a receipt but that's all. I can't call their number because my phone doesn't cover international numbers (spain apparently) so I'm just in the dark. Some people may think I'm jumping the gun but it's really not sitting right with me when their detail ship time is 2-4 business days and it's been nearly 10 since I placed my order (7 business days). I've opened a dispute case to get my money back. It's not much in terms of money but I could seriously use my money elsewhere.

UPDATE: Whelp! I just checked my email and guess what was waiting for me? Not even two hours after I opened the dispute buytoplaygame contacted me. It made me chuckle because apparently it was shipped they never told me... fun.

May 7, 2021
Unprompted review

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