Buytto Reviews 

162
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, finding them well-made and effective for their intended use. Reviewers also found the ordering process to be easy and straightforward. Some consumers were satisfied with the delivery service, noting quick shipping and frequent updates. However, some people were dissatisfied with the order and delivery process, citing long wait times and unreceived items. There were also instances where customers received incorrect products or items that did not match the advertisement. A significant number of reviewers reported issues with customer service, including a lack of response to emails and phone calls, making it difficult to resolve problems.

What people talk about most

Product

Users describe ambiguous interactions with product, with some reviewers expressing satisfaction, noting that... See more

Order

Customers had negative experiences with order, frequently reporting issues such as receiving items they did... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers reporting no issues and even... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing disappointment with faulty items,... See more

Response time

Consumers find response times to be ambiguous, with many reviewers expressing frustration over a lack of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The product took a little longer to receive than I would have liked. I did not get to use or open the product, it was returned. Currently I am waiting on an update from the refund and return process... See more

Company replied

Rated 2 out of 5 stars

First, your advertising photos make this look much larger than it actually is. Second, my Maine Coon broke the corrugated arched piece in half vertically after a couple of days. Not worth the money!

Company replied

Rated 2 out of 5 stars

This is an addendum to my prior communication: I was contacted by the company after my poor review. They have refunded the money. They asked that I re-review them. They did eventually take care of bus... See more

Company replied

Rated 4 out of 5 stars

Product appears to match description, holding power of the Velcro will be seen as the days of use increase. The only reason for the 4 stars is Order Date 4/20/2026, Ship Date 4/29/2026, Delivery Date... See more

Company replied



Contact info

3.0

Average

TrustScore 3 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 48 hours

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3.0

All reviews

(162)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I purchased the magnetic drill bit set…

I purchased the magnetic drill bit set six weeks ago and still haven’t received them…

May 13, 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

I still have not received my order…

I still have not received my order buyto-186022 ordered on April 24th, 2026

April 24, 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

I ordered a small magnetic tip bit set…

I ordered a small magnetic tip bit set ,it was very expensive for what is really is .I haven't received it and all ive gotten is junk and soliciting emails

April 22, 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

It looks like this company is a scam

organ

On May 1, 2026, I ordered 2 organic castor oil roll ons. I was notified that they were shipped on May 3, my credit card was charged. I was given a tracking number. I never received the items and my attempts to contact the company in two different emails received no response. I have since filed a dispute with my credit card company to rescind payment.

May 1, 2026
Unprompted review
Buytto logo

Reply from Buytto

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

I ordered a rose quartz roller Castor…

I ordered a rose quartz roller Castor oil. It does not have rose quartz it’s plastic two pieces of white plastic to be exact glued together. White not pink, which is what color rose quartz to this and of course no response…. I want my money back - This is a bait and switch. If it wasn’t online, it would be a crime that someone could get prosecuted for.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Request for return of my order #169897

I tried to immediately cancel my order that I placed by mistake on 4/22/26 but received no response. Again, I sent another message requesting for a return upon receipt of the order on 5/10/26 but have not received any response. Very disappointed with the purchasing process and will not purchase from this website again

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Beltloop Hookups

Love the functionality, quality and reasonable price of the product. Easy ordering process and timely delivery updates.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

It seemed that it took a long time to…

It seemed that it took a long time to get the product. I ordered it on the 16th of last month and got it on the 9th of May.
I'm glad that I finally got the product and am using them. Just speed up the process.

May 9, 2026
Unprompted review
Rated 1 out of 5 stars

These "magnets" are absolute TRASH!!

These "magnets" are absolute TRASH!!! The advertising is the most blatant form of deceptive selling that I have encountered in 70 years. The plastic bags that they came in are more valuable than the product.

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

i was scammed by these chinese idiots …

i was scammed by these idiots I tried to cancel many times ... no response . im done . .i ordered jjust 2 and they tripled my order. from 37 $ to 127$z i am pissed. Called Discover to file 2 cases to get my money back . idk whats going to hapoen. i've come to the conclusion that just sent me a return tag so I can mail it back and get my refund that way. They have opted to do nothing they have not returned my emails I emailed them every day and I'm over it. These people are scum and scam do not buy a damn thing from these people this shit comes from China if I had known that I wouldn't have even bothered. But trust me I tried to delete it and stop the shipment multiple times within a 24 hour period and I got nothing but yet I get my package today and I got an email from them that it was delivered but when I emailed them I get nothing they are effing cowards until they email me back I am going to report them to everybody please let everybody know these people are cowards

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience . I received merchandise on April 29 ,2026 They look cheap. I contact them by email, to ask them to send me the Return Label, so I can send the item back.3 days already . I heard nothing from them . Why don’t they provide phone number on the website. TERRIBLE SERVICE

April 29, 2026
Unprompted review

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