Sold my phone through them and like everyone else, waited 7 weeks+ for a payout. Kept getting palmed off with excuses how busy they are etc etc. wrote an official complaint last night (template off of... See more
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They admit phone not waterproof and not covered by guarantee
We purchased a phone via Amazon. It was renewed and on the products page said was water resistant upto 2m and 30mins. it was dropped into water for a couple of seconds and does not work - We sent it back. They said that their products are NOT water resistant when renewed as they have to break the seal when they check them out - OK, but don't sell them saying they ARE water resistant. They are saying they are just piggybacking onto Amazon's listing - which is only for renewed phones with a selling point of water resistancy. I being told unlucky, no refund or replacement. NOT IMPRESSED. Surely this cannot be right ?
Untrustworthy Seller
I have never seen such an unfair seller before. I bought IphoneX in June and in exactly 30 days it stopped working. I was very unclucky as I was travelling to my homecountry when this happened. Therefore, I could not return the phone in 30 days due to unaccessability to Amazon in my homecountry and also due to coronavirus restrictions.When I returned the UK I told them my problem and asked them for a full-refund. However, they rejected me and asked me to return the phone for repair. I returned the phone, but in a couple of days they sent me the pictures of the phone by claiming that I had got repaired the phone by a third party. However, this is not the case. They claimed that there are fingerprints inside the phone. The problem is that it is the renewed phone so it is possible to see fingerprints inside. Plus, maybe they left them there when they tried to repair it. Their language is soooo rude and they blame the customers instead of saying sorry. Then, I contacted Amazon and they also very dissapointed me and believed the seller. I now will stop my membership to Amazon as I lost trust to them as well. At the end, I have no phone and I lost £427. I had to travel without my phone and I have been put a very difficult situation. Please never buy anything from Buyur if you don't want to be cheated.
Be aware, be very aware
Be very wary of this company. They sold me an iPhone 7 with a catastrophic fault. It first kept loosing service connectivity and then closed down completely. All of this within 10 days. Their antics seem to be motivated by avoiding a refund, without testing the phone they blamed a plug that has been charging five iOS devices without problem. Thankfully Amazon has acted honourably and refunded me. I would not trust Buyur and could never recommend them other than as an example of a company to be avoided for products and service
Excellent seller
Excellent seller. Order arrived much sooner than expected and all was as discribed.
Arrived faster than expected and as was…
Arrived faster than expected and as was ordered.
Delivery took longer than others in the…
Delivery took longer than others in the market.
Excellent service
Bought a mobile phone for my aunt. Excellent price - cheaper than anywhere else I found and shipped really quickly. Thoroughly recommend.
THRUSTMASTER 2960703 T. FLIGHT HOTAS X (PS3/PC)
Thank you for Very Fast Delivery.
I would Recommend this Company. and will you use them again thank you
fast service
After ordering a printer online and…
After ordering a printer online and paying at checkout we received contact after some days to say the item was not in stock and we asked for a refund.With in less than a week a printer arrived and which we returned and spoke to Buyur and again asked fro a refund. A second call was necessary but thankfully a refund has now been received.
Great service
Great service! Waited two weeks for non delivery from Am*z*n, cancelled and went direct to Buyur, the product arrived within 24hrs
unfortunately there no zero stars…
unfortunately there no zero stars otherwise I would have given it to them, I bought monitor which was not compatible with my pc they charged me £38! for opening the box and they were claiming it was used since it was opened I faced them with terms and conditions of amazon but they didn't want to change their decision luckily I got my money back from using A to Z claim, don't buy from them and don't give them you money
If I could have given zero stars I…
If I could have given zero stars I would. Atrocious traders. BEWARE!!
Great shopping experience
Great shopping experience.
Great prices.
Great communication.
Great product.
Very dodgy
Very dodgy. If there's any problems it's all about their money instead of customer service.
A disappointing first order, but a decent customer service response & resolution -
StarTech HDD/SSD enclosure - ordered & arrived - greatly disappointed as it was missing parts and showed signs of wear with some items out of packaging and loose, all suggesting it was a used item, one star at most. However, on letting the company know they were quick to respond with an apology and a just resolution, though no explanation. So, up a few stars to 3 or 4, but as I'm OK with the conclusion, four stars. That said, sadly, this order arriving in the condition it was in completely dissolved trust in any future business.
Company charged me for unseal the box £10.30
Don’t purchase from this Buyur. I returned a monitor that I had carefully unpackaged. When I turned it on it was clear I had made an error in my purchase,the screen was small. When buying online you don’t have sight of the goods so on occasions the purchase made in good faith isn’t what you had hoped for. I carefully rePackaged the monitor in the old packing and was happy to pay the return postage. The company wrote to me informing me that as I had opened the package and used the box I would incurr a 10 % charge about 10.30 pounds. I involve Amazon and got my full refund
Excellent communication & quick…
Excellent communication & quick delivery.
Mobile phone is fantastic condition
Item came as promised in due time.
Item came as promised in due time.
It would be great if in your product description you mention the origin of the item. I did not expect the item I ordered to be coming from China. What a surprise when I opened the parcel to find out it was made in China.
Hope this item will work and last for long.
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