I enjoy buzz bingo and the atmosphere at Ipswich. Sometimes I feel other customers are treated more than others. An example of this is fruit machine area. You are ment to be offered drinks and treats... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I love the new buzz bingo,the only reason I have given 4 stars ( being disabled )is I wish they could bring any winnings to the table as they do if I win on the board's.
Company replied
Staff are pleasant, friendly and act professionally. They are very helpful especially towards older and fairly new members and nothing seems too much trouble for them. They have been patient with me w... See more
Company replied
I Started to go to Buzz Bingo Ashmore Park about 4 years ago, And I love the place,The Staff are extremely friendly and polite and make feel like there Bingo Family. I'm always surprised and slightly... See more
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Unit 1 Castle Marina Road , NG7 1TN, Nottingham, United Kingdom
- buzzbingo.com
4.0
Great
3K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Regular at buzz Irvine
Regular at buzz. Incredible constant winner 98%of the time pad 2222. What are the odds. Is this pad held back. Everyone talking about it.
April 13, 2026
Unprompted review
Buzzbingo scam people you don’t win…
Buzzbingo scam people you don’t win…
Buzzbingo scam people you don’t win nowt and every time you play they take your money in seconds it’s annoying no matter what you play they scam you all the time then you go on the chat they give you the same bs as usual we are fair site what ever no you don’t yous love to feed off people money that’s how yous live not even good win you win about £2 not even a £10 even if you put in £70 they would make the game let you win tiny bit then take all off you and I think there the biggest scam going I think they need to be close down because it’s going to far where they are taking everyone money there be AI response sent after this review goes up I hope buzzbingo goes bust be the best thing what happend in 2026
April 15, 2026
Unprompted review
Reply from Buzz Bingo
Hi There Stacey,
We are sorry to hear that you feel you have not been lucky while playing with us.
Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.
Please feel free to contact our support team at any time should you wish to check for any available offers on your casino account, or to provide you with some further information relating to how our games run. Our support team is available 7 days a week via the ‘Contact Us’ page, and we will be more than happy to assist you.
Thank you for your review.
Kind Regards,
Tia
Customer Reviews Team
Reply from Buzz Bingo
Hi Jacqueline,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Aberdeen. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
I use a mobolity scooter and the staff…
I use a mobolity scooter and the staff we.re helpful opening the door
April 6, 2026
Reply from Buzz Bingo
Good morning,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Nottingham. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Stopped playing for a while.
Stopped playing for a while.. decided to play and won 20p in the whole deposit. £1 spins.
2x10p wins..
Not very good is it.
April 12, 2026
Unprompted review
Reply from Buzz Bingo
Hi there Kelly,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially loose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Tia
Customer Reviews Team
Reply from Buzz Bingo
Hi Karen,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Southampton. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
You have done such a great job with…
You have done such a great job with refurb the place looks bigger and brigther quick service with food and drink and easy access to machines and i love the buzzer on table
March 1, 2026
Unprompted review
Reply from Buzz Bingo
Hi Michael,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Basildon. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Improved under new management
Improved under new management
Downfall is it has become more expensive
April 8, 2026
Unprompted review
Reply from Buzz Bingo
Hi Liz,
I hope you're well. Thank you for taking the time to leave us a review for our Widnes Club.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Well buzz bingo at Doncaster makes u…
Well buzz bingo at Doncaster makes u feel as if u are among family and friends
April 11, 2026
Unprompted review
Reply from Buzz Bingo
Hi Barry,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Doncaster. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Reply from Buzz Bingo
Hi Ben,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Colchester. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
After visiting another Buzz bingo i…
After visiting another Buzz bingo i thought things were done very differently and my local club could be run much more efficiently and more fun
April 8, 2026
Unprompted review
Reply from Buzz Bingo
Hi Andrea,
I hope you're well. Thank you for taking the time to leave us a review for our South Shields Club.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Lack of food
We had some wins which is always a bonus. There was a lot of food unavailable which was disappointing.
April 9, 2026
Unprompted review
Reply from Buzz Bingo
Hi Philip,
I hope you're well. Thank you for taking the time to leave us a review for our Wolverhampton Ashmore Park Club.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Reply from Buzz Bingo
Good evening,
I hope you're well. Thank you for taking the time to leave us a review for our Middlesbrough club.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
I found today the manager and…
I found today the manager and electronics staff snappy abrupt and impatient with me today its usually very friendly but today its understaffed and staff today seem to be under pressure lacks staff
April 10, 2026
Unprompted review
Reply from Buzz Bingo
Hi Lisa,
I hope you're well. Thank you for taking the time to leave us a review for our Lincoln Club.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Buzz Bingo
Love a game of bingo, always polite and friendly staff and I love to plan a visit for an evening at the best bingo.
April 9, 2026
Reply from Buzz Bingo
Hi Amanda,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Castleford. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Good app lots off promotions easy to use
April 9, 2026
Reply from Buzz Bingo
Hi Andrew,
Thank you for taking the time to leave us a review and I hope you are doing well!
It is great to hear you are enjoying your time on our site, that is all we could hope for!
We will continuously strive to provide the best variety and promotional offers possible to our players.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Olivia
Customer Reviews Team
Just like the variety of gsmes
April 2, 2026
Reply from Buzz Bingo
Hi Yvonne,
Thank you for taking the time to leave us a review and I hope you are doing well.
It is great to hear you are enjoying your time on our site, that is all we could hope for!
We will continuously strive to provide the best variety of games possible to our players.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Tia
Customer Reviews Team
It is really good
It is really good. They do run out of pizza, a woman who was really rude, she needs training on customer service as we are always right. I was polite and kind.
April 6, 2026
Unprompted review
Reply from Buzz Bingo
Hi there Claire,
I hope you are well.
Thank you for taking the time to leave a review.
I am sorry to hear your experience within our Poole club did not meet your expectations, we will always try to provide an enjoyable experience for all of our customers.
I will raise this internally to our club for review to ensure continual improvement in the service provided to our loyal customers.
Kind Regards,
Tia
Customer Reviews Team
I downloaded the app I've had a £5…
I downloaded the app I've had a £5 bonus and some free spins on the day I was given these bonus I was told the games are no longer available. What's the point of giving a bonus to be told the game is no longer available not impressed at all.
Won't be bothering with this site again.
April 6, 2026
Unprompted review
Reply from Buzz Bingo
Hi there Nickina,
I hope you’re well.
I am sorry to hear of any issues . Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods outlined on our 'Contact Us' page.
I am sure we can get your issue resolved and hopefully improve your experience with us.
Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.
Kind regards,
Tia
Customer Reviews Team
Absolutely astounding service
Absolutely astounding service, the bingo and slots are great fun and relaxing, the drinks are reasonably priced, the seats are even comfy, this is hands down the best bingo place iv been to, so congrats to you all and the staff
April 3, 2026
Reply from Buzz Bingo
Hi George,
Thank you so much for your amazing feedback! We’re absolutely delighted to hear how much you’re enjoying the bingo and slots in our Leicester club, and that you find the whole experience fun and relaxing.
It’s great to know the drinks, comfortable seating, and overall atmosphere all added to your visit—and your kind words about our team really mean a lot to us.
We truly appreciate your support and are thrilled to be your favourite bingo venue. We can’t wait to welcome you back again soon!
Kind Regards,
Tia
Customer Reviews Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.