Went to Buzz club Clacton on sea yesterday (Monday) Terrible experience, three women constantly talking loudly whilst the 12 o'clock games were being played. Despite people telling them to shut up and... See more
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Had such an amazing time at Clacton Buzz Bingo, the management team are very hands on, I haven't seen that in any other clubs I go to. The staff are very friendly, I can't fault most of them. The... See more
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Staff make this venue. Very welcoming and make you feel at home. Management VERY involved in all aspects of shift. Something I haven't seen at the other 2 venues I have visited. I do find it frust... See more
Company replied
Staff at buzz bingo Clacton on sea are brilliant and make you feel welcome,prizes are great most of time,all round a great night out with your mates or on your own.
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Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
129 Pier Avenue, CO15 1NJ, Clacton-on-sea, United Kingdom
- 1255429627
3.1
Average
18 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Terrible experience at Buzz Clacton
Went to Buzz club Clacton on sea yesterday (Monday) Terrible experience, three women constantly talking loudly whilst the 12 o'clock games were being played. Despite people telling them to shut up and also the caller telling them to be quiet and go outside to talk they ignored everyone. It made playing the games a misery. There is also the big money 2pm game. Why does Andy need to shout out so loudly, he doesn't talk, just shouts, ends up giving people a headache
January 26, 2026
Unprompted review
Reply from Buzz Bingo - Clacton-on-sea
Good evening,
I hope you're well. Thank you for taking the time to leave us a review for our Clacton-on-sea
Club.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Unpleasant
Too much talking staff not taking control. Last night a women swearing and arguing with another person. Not an enjoying experience.
August 22, 2025
Unprompted review
Reply from Buzz Bingo - Clacton-on-sea
Hi Pauline,
Thank you for sharing your feedback with us.
We're sorry to hear about your recent experience at Buzz Bingo Clacton-on-Sea.
We strive to provide a welcoming and enjoyable environment for all our guests, and it's disappointing to learn that we fell short during your visit.
Your comments regarding staff control and the atmosphere are important to us, and we will pass your feedback on to the team to improve our service.
We hope to have the opportunity to provide you with a better experience in the future.
Kind regards,
Mark
Customer Reviews Team
Just great place to play bingo nice…
Just great place to play bingo nice friendly people lovely staff very helpful Roy the bingo caller is a real gentleman always there to help and also have a friendly chat .well done Roy.im a regular and I enjoy it .5* keep up the good work
July 7, 2025
Unprompted review
Reply from Buzz Bingo - Clacton-on-sea
Hi Angela,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Clacton. I will pass this feedback over to the team. I am sure they will love to hear your comments, especially Roy!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
It nice to meet friends and play bingo
March 26, 2025
Unprompted review
Reply from Buzz Bingo - Clacton-on-sea
Hi Jacqueline,
I hope you're well. Thank you for taking the time to leave us a review for our Clacton-on-sea club.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Staff are friendly and it's a nice…
Staff are friendly and it's a nice atmosphere
February 21, 2025
Unprompted review
Reply from Buzz Bingo - Clacton-on-sea
Hi there Gloria,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as friendly as you do in our Clacton On Sea club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
Went to Buzz club Clacton yesterday…
Went to Buzz club Clacton yesterday afternoon. My whole afternoon was spoilt by four individuals who thought it was permissable to be loud and obnoxious. They had no respect for people playing bingo and they were so loud with their shouting at times that it was hard to hear Roy calling out the numbers. As usual, no management in the hall to tell these people to be quiet. Quite a few players were fed up with these people. I spend good money in the club and I expect to go there to enjoy the games and not to have to put up with these loud annoying people.
December 20, 2024
Unprompted review
Reply from Buzz Bingo - Clacton-on-sea
Hi Barry,
I hope you are well.
Thank you for taking the time to share your feedback regarding your visit to our Clacton-on-sea club.
I’m sorry to hear that the noise from other customers affected your experience. We strive to maintain a comfortable environment for all of our guests, and it’s disappointing to hear that this was not the case during your visit.
If you’d like to provide more details about your experience, please feel free to use our contact form located in the ‘Help’ section of our website.
Kind Regards,
Claire
Customer Reviews Team
All the staff are always friendly and helpful
All the staff are friendly and helpful
August 18, 2024
Unprompted review
Reply from Buzz Bingo - Clacton-on-sea
Good morning,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Clacton-on-Sea. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Staff at buzz bingo Clacton on sea are…
Staff at buzz bingo Clacton on sea are brilliant and make you feel welcome,prizes are great most of time,all round a great night out with your mates or on your own.
August 6, 2024
Unprompted review
Reply from Buzz Bingo - Clacton-on-sea
Good morning Alison,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Clacton-on-Sea. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Had such an amazing time at Clacton…
Had such an amazing time at Clacton Buzz Bingo, the management team are very hands on, I haven't seen that in any other clubs I go to.
The staff are very friendly, I can't fault most of them.
There are two members who keeps disappearing off together. The girl never smiles and always looks at us like we are a piece of dirt, 😔 the boy looks like he doesn't want to be there, which is a shame as the club is so friendly.
July 21, 2024
Unprompted review
Reply from Buzz Bingo - Clacton-on-sea
Hi River,
Thank you for your review of our Clacton club.
We always try to ensure we foster a friendly and helpful atmosphere for all of our attending customers. Good or bad, we take all feedback on board to offer a better service in future.
If you wish to provide staff-specific feedback please don't hesitate to contact our customer services team via our Contact Form found under the red 'Help' button on our website.
I do hope you continue to visit and I wish you the best of luck!
Kinds regards,
Claire
Customer Reviews Team
The staff at the bingo hall who did…
The staff at the bingo hall who did everything to correct the situation
April 25, 2024
Unprompted review
Reply from Buzz Bingo - Clacton-on-sea
Hi Henry,
Thank you for your review.
It’s great to hear you are satisfied with the Customer Service provided within club, we do pride ourselves on providing the best possible service to our customers, I am glad to hear this was the case!
We hope to see you again soon and I will pass your feedback over to the staff at our Clacton On Sea Club.
Kind regards,
Tia
Customer Reviews Team
Staff make this venue
Staff make this venue. Very welcoming and make you feel at home. Management VERY involved in all aspects of shift. Something I haven't seen at the other 2 venues I have visited.
I do find it frustrating that there are more electronic games but there are never any paper only sessions. I think there should be a paper only session (either early or late) for those of us that only play paper as electronic is not very entertaining just looking at a screen. Paper much more involved and I think would be good to play without losing out to someone watching a screen with all the extra tickets they get.
April 4, 2024
Unprompted review
Reply from Buzz Bingo - Clacton-on-sea
Hi Tracey,
I hope you are well.
Thank you for taking the time to leave us a review for our Clacton-on-sea Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience in the club. We pride ourselves on the outstanding customer service our staff provide in the club.
I'm sorry to hear of your disappointment regarding our availability of 'Paper Only' Sessions in the club. I'll make sure to process your feedback to the relevant team to review.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Mangerment in clacton a joke
Mangerment in clacton a joke, takes to he's like something he trodden on .
Food terrible, never enough staff behind bar,
February 9, 2024
Reply from Buzz Bingo - Clacton-on-sea
Hi Samantha,
I am sorry to hear of your experience on your visit to the Clacton On Sea club.
Should you wish to contact our Customer Services team to discuss this further, please feel free. Our free number is 08081691459 and our email address is support@buzzbingo.com.
Thank you for your feedback and this will be passed to the relevant team. I do hope you return to the club and wish you every good luck.
Kind regards
Tia
Customer Reviews Team
Went to buzz in Claxton first it was so…
Went to buzz in Claxton first it was so cold everybody were wearing there cars to keep warm secondly girl on book sales cooked meals after one o'clock as no staff thirdly went to buffet ordered two cappuccinos told only black coffee as no milk powder for machine black coffee three quarters full as should of had milk added the bingo has gone downhill since last visit
March 22, 2023
Unprompted review
Reply from Buzz Bingo - Clacton-on-sea
Hi there Stephen,
I am sorry to hear of your experience on your visit to our Clacton club.
I have passed your feedback onto the relevant teams.
All feedback is appreciated and thank you for taking the time to leave a review.
Kind regards,
Buzz Bingo Customer Service
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