Staff and online chats have always been really helpful and polite Staff always have a smile on their faces and always willing to have a chat which makes me, my family and friends wanting to come bac... See more
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Why is the club advertising half price bingo got leaflet in the post saying touchpad from £19 went to walsgrave Coventry last week and the cheapest touchpad was£38 Surely this is false advertisin... See more
Company replied
I am a regular at Buzz Bingo Walsgrave.infact when I was ill and didn’t go for sometime I got a phone call asking if I was okay.when I arrive at the club the always bring my drink and a glass of water... See more
Company replied
Love this game enjoy playing but i don't win very much which is upsetting
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Brade Drive, CV2 2QQ, Coventry, United Kingdom
- 2476605
4.1
Great
15 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff and online chats have always been…
Staff and online chats have always been really helpful and polite
Staff always have a smile on their faces and always willing to have a chat which makes me, my family and friends wanting to come back
October 30, 2025
Reply from Buzz Bingo - Coventry Walsgrave
Hi Louise,
Thank you for your review.
It’s great to hear you are satisfied with the Customer Service provided online and in our Coventry Walsgrave club, we do pride ourselves on providing the best possible service to our customers, I am glad to hear this was the case!
Best of luck for any future visits or online play.
Kind regards,
Tia
Customer Reviews Team
Bingo buzz is a must have play it and see
Love this game enjoy playing but i don't win very much which is upsetting
September 17, 2025
Reply from Buzz Bingo - Coventry Walsgrave
Hi Joanne,
I hope you're well. Thank you for taking the time to leave us a review.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
I do hope you continue to enjoy Playing with Buzz Bingo.
Kind regards,
Olivia
Customer Reviews Team
good staff
the staff are friendly and kind but all the offers are not given out on the touchpads
August 16, 2025
Unprompted review
Reply from Buzz Bingo - Coventry Walsgrave
Hi OR3687181,
Thank you for your feedback!
We're delighted to hear that you found our staff friendly and kind. We strive to provide the best experience for our guests. We apologise for any inconvenience regarding the offers on the touchpads. Not all customers receive the same offers all the time but may receive a different offer.
Your comments are valuable to us, and we'll look into this issue to ensure a better experience in the future.
We hope to welcome you back to Buzz Bingo Coventry Walsgrave soon!
Kind regards,
Mark
Customer Reviews Team
The staff are friendly and helpful
The staff are friendly and helpful
August 20, 2025
Unprompted review
Reply from Buzz Bingo - Coventry Walsgrave
Hello Iang,
Thank you for taking the time to share your feedback with us!
We're delighted to hear that you found our staff friendly and helpful.
Providing excellent customer service is very important to us, and your positive comments mean a lot. We hope to see you again soon at Buzz Bingo Coventry Walsgrave for more fun and games!
If there's anything else we can do to enhance your experience, please let us know.
Kind regards,
Mark
Customer Reviews Team
Very friendly team,I really enjoy myself
June 20, 2025
Reply from Buzz Bingo - Coventry Walsgrave
Hi Carole,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Coventry Walsgrave. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
No atmosphere,not many people attending.
March 22, 2025
Unprompted review
Reply from Buzz Bingo - Coventry Walsgrave
Good afternoon Paul,
I hope you are well.
Thank you for taking the time to leave a review.
Good or bad, we always use these to try to improve our services that we provide.
I am sorry to hear about your experience when visiting our Coventry Walsgrave club.
I will certainly pass this over to the relevant people for this to be reviewed.
I do hope you will reconsider visiting us soon and any future visits are nothing but enjoyable.
Kind regards,
Olivia
Customer Reviews Team
False advertising
Why is the club advertising half price bingo got leaflet in the post saying touchpad from £19 went to walsgrave Coventry last week and the cheapest touchpad was£38
Surely this is false advertising
And must be illegal
As for the prize money £25 for a full house Diabolical!!!!
No wonder the place is almost empty
January 19, 2025
Unprompted review
Reply from Buzz Bingo - Coventry Walsgrave
Hi there Malcolm,
Thank you for leaving us a review. I am sorry to hear of any issues with the pricing following your time in our Coventry Walsgrave Club.
Should you wish for us to investigate this further please do reach out via the Contact Us page on our website and we would be happy to review the price you paid against the price advertised.
Please be advised every promotional offer will have associated requirements in terms of qualification. We do also try to provide the best prize money possible however this can be influenced by factors outside of our control such as weather conditions.
I do apologise for any frustration caused.
Kind Regards,
Tia
Customer Reviews Team
The staff at buzz bingo walsgrave
The staff are very friendly and helpful.being a 87yrs it is nice when a member of staff carries my electronic board and also brings me my drinks.It i have a big win they will even take me to my car.they hold the d, For me and always have time to chat. I wouldn’t go anywhere else xx
December 20, 2024
Unprompted review
Reply from Buzz Bingo - Coventry Walsgrave
Hi Jessie,
I hope you are well.
Thank you for taking the time to leave us a review for our Coventry Walsgrave Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience. We pride ourselves on the outstanding customer service our staff provide in the club and its lovely to hear of how helpful they've been to you.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Great friends go there as well as…
Great friends go there as well as myself and we always have a laugh
July 2, 2024
Unprompted review
Reply from Buzz Bingo - Coventry Walsgrave
Hi David,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Walsgrave. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit with your friends!
Kind regards
Claire
Customer Reviews Team
Reply from Buzz Bingo - Coventry Walsgrave
Good afternoon Janice,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Walsgrace. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Friendly staff great atmosphere
February 27, 2024
Reply from Buzz Bingo - Coventry Walsgrave
Hi there,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Coventry Walsgrave. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Staff very nice
Staff very nice , helpful , not good value for money on a Saturday afternoon , I spent £55.00 for my package and prize money was very low , very disappointing , feel used
March 2, 2024
Unprompted review
Reply from Buzz Bingo - Coventry Walsgrave
Good morning Liz,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Walsgrave. I will pass this feedback, including pricing, over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
I am a regular at Buzz Bingo…
I am a regular at Buzz Bingo Walsgrave.infact when I was ill and didn’t go for sometime I got a phone call asking if I was okay.when I arrive at the club the always bring my drink and a glass of water even before I have ordered it.also n the staff are very friendly and always ask how I am. I Go for the company and if I win it’s a bonus.it’s a great club long may it continue xx
March 1, 2024
Unprompted review
Reply from Buzz Bingo - Coventry Walsgrave
Good morning Jessie,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Coventry. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
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