This has to be the worst establishment I've ever been in. It was dirty - I mean 'crud' dirty! The bingo board on my table was so dirty & sticky I couldn't close the shutters over the numbers. There wa... See more
Company replied
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See what reviewers are saying
happy go lucky very helpful places very tidy and clean food is fantastic the service is fantastic and I would have started praying
Company replied
excellent place to go to meet people get to know people and make new friends prize money is good and some days it's not but it's a good night out to enjoy yourself with your family and friends custome... See more
Company replied
Very helpful when I had a problem with my account
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Biggin Street, CT16 1DB, Dover, United Kingdom
- 1304202013
3.4
Average
7 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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What the Buzz?
This has to be the worst establishment I've ever been in. It was dirty - I mean 'crud' dirty! The bingo board on my table was so dirty & sticky I couldn't close the shutters over the numbers. There was about 20 something players in the room but 1 person won 85% of the entire evening, a bunch of people on the other side of the room messed around & continued to chat throughout so there was no staff to ask them to be quiet because the caller clearly wasn't bothered, & we ordered food & drink but had to ask where the drinks were half an hour after ordering. The flyer said £3 for the night but it was over £10 & I will never go again. I needed to have a shower after being in there! Absolutely minus out of 10!
February 26, 2026
Unprompted review
Reply from Buzz Bingo - Dover
Hi Terrie,
I hope you're well. Thank you for taking the time to leave us a review for our Dover Club.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
Lovely staff
Lovely staff, nice food at reasonable prices, bingo is good fun!
August 22, 2025
Unprompted review
Reply from Buzz Bingo - Dover
Hello Wendy,
Thank you for taking the time to share your feedback with us!
We're delighted to hear that you enjoyed the friendly atmosphere, our food offerings, and the fun bingo experience at Buzz Bingo and The Slots Room Dover.
Your positive comments about our staff and pricing mean a lot to us. We always strive to provide a great experience for our guests, and we're thrilled to know we hit the mark with you.
We look forward to welcoming you back for more enjoyable moments soon!
Kind regards,
Mark
Customer Reviews Team
buzzs bingo
excellent place to go to meet people get to know people and make new friends prize money is good and some days it's not but it's a good night out to enjoy yourself with your family and friends customer service just members of staff the chef all very helpful and very understanding
July 31, 2025
Reply from Buzz Bingo - Dover
Good afternoon Peter,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Dover
club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Very helpful when I had a problem with… my account
Very helpful when I had a problem with my account
June 20, 2025
Reply from Buzz Bingo - Dover
Hi Ryan,
Thank you for your review.
It’s great to hear you are satisfied with our Customer Service, we do pride ourselves on providing the best possible service to our customers, I am glad to hear this was the case!
Good luck on the site in the future.
Kind regards,
Olivia
Customer Reviews Team
members of staff
happy go lucky very helpful places very tidy and clean food is fantastic the service is fantastic and I would have started praying
September 27, 2024
Unprompted review
Reply from Buzz Bingo - Dover
Hi Peter,
Thank you for your review of our Dover club.
We always try to ensure we foster a friendly and helpful atmosphere for all of our attending customers.
Good or bad, we take all feedback on board to offer a better service in future.
I do hope you continue to visit and I wish you the best of luck!
Kinds regards,
Tia
Customer Reviews Team
Excellent staff friendly club
August 17, 2024
Unprompted review
Reply from Buzz Bingo - Dover
Good morning Melanie,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Dover. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
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