Main event Bingo is played to quickly so that they can cram in coin games at the interval ,which is to long
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The support staff have been outstanding , quick , fast responses going out of their way to make sure I have a good experience, the bingo is a lot of fun and the chat is good also , runs very smooth n... See more
Company replied
Far too fast at shouting numbers out ...geared towards the mechanical side o things coz all U have to is push a claim button..only getting a two star coz food is awesome
Company replied
I hadn’t been to the bingo in a long time and was always a paper girl but the staff at buzz bingo in Falkirk were so helpful getting me set up with a touchpad, great customer service, great well price... See more
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Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
3 Kerse Lane, FK1 1RJ, Falkirk, United Kingdom
- 1324639444
4.1
Great
18 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Main event Bingo is played to quickly…
Main event Bingo is played to quickly so that they can cram in coin games at the interval ,which is to long
February 21, 2026
Unprompted review
Reply from Buzz Bingo - Falkirk
Hi there,
Thank you for taking the time to provide us with your feedback following your time in our Falkirk club.
We’re sorry to hear that the speed of the calling affected your experience. We understand how important it is for everyone to be able to follow comfortably, and our callers do follow standardised timing as outlined by the Gambling Commission.
We appreciate you taking the time to let us know, and we hope your next visit will be a more enjoyable and relaxed experience for everyone.
Kind Regards,
Tia
Customer Reviews Team
The staff always make you feel very…
The staff always make you feel very welcome
March 9, 2026
Unprompted review
Reply from Buzz Bingo - Falkirk
Hi Jennifer,
Thank you for your kind words regarding our Falkirk club.
We’re so pleased to hear that our team always makes you feel welcome — creating a friendly and inviting atmosphere is very important to us.
We really appreciate you taking the time to share your feedback and look forward to welcoming you again soon!
Kind Regards,
Tia
Customer Reviews Team
All over great experience
I hadn’t been to the bingo in a long time and was always a paper girl but the staff at buzz bingo in Falkirk were so helpful getting me set up with a touchpad, great customer service, great well priced food and brilliant bingo 😊
July 17, 2025
Unprompted review
Reply from Buzz Bingo - Falkirk
Hi Danielle,
Thank you for your lovely review! We're so glad you decided to come back to bingo and gave the touchpad a try, it's great to hear our team made this easy for you.
We’ll be sure to pass on your kind words to the staff. It's also fantastic to know you enjoyed the food and the bingo experience overall.
We hope to welcome you back again very soon!
Kind regards
Vicky
Customer Reviews Team
The support staff have been outstanding…
The support staff have been outstanding , quick , fast responses going out of their way to make sure I have a good experience, the bingo is a lot of fun and the chat is good also , runs very smooth never had any issues with the site ,
Also the club is great experience
June 13, 2025
Reply from Buzz Bingo - Falkirk
Hi there,
Thank you for your review.
It’s great to hear you are satisfied with our website and your visits to our Falkirk club, we do pride ourselves on providing the best possible service to our customers, I am glad to hear this was the case!
It’s also great to hear you are enjoying our Hosts & Chat Stars, they work really hard to ensure they give a great experience.
Good luck on the site or in club with us in the future.
Kind regards,
Tia
Customer Reviews Team
Reply from Buzz Bingo - Falkirk
Hi Deborah,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Falkirk club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Getting a free Easter egg made up for…
Getting a free Easter egg made up for not winning
Staff are always helpful and a good atmosphere in club
April 18, 2025
Unprompted review
Reply from Buzz Bingo - Falkirk
Good afternoon,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Falkirk. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Really welcoming atmosphere
Really welcoming atmosphere. Nice and relaxed and fair pricing for a night’s entertainment
February 19, 2025
Unprompted review
Reply from Buzz Bingo - Falkirk
Good afternoon Craig,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Buzz Bingo and The Slots Room Enfield.
Our team works hard to create a friendly and welcoming atmosphere, and it's fantastic to know that you felt that during your visit. We look forward to welcoming you back soon for more fun and excitement.
If there's anything else we can do to enhance your experience, please don't hesitate to let us know.
Best regards,
Olivia, customer service team
Reply from Buzz Bingo - Falkirk
Good afternoon Karen,
I hope you're well. Thank you for taking the time to leave us a review for our Falkirk club.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Love buzz bingo .love the atmosphere…
Love buzz bingo .love the atmosphere that is created there .value for money most nights
December 20, 2024
Unprompted review
Reply from Buzz Bingo - Falkirk
Hi Ann,
I hope you are well.
Thank you for taking the time to leave us a review for our Falkirk Club. It is great to hear you're enjoying your visits.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
The staff are so helpfull
The way that the staff went out of their way to help as I use an electric chair and they did everything they could to make me feel so welcome
October 6, 2024
Reply from Buzz Bingo - Falkirk
Good evening Eileen,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Falkirk. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer. I wish you good luck on your next visit and congratulations on your win!
Kind regards,
Richard
Customer Reviews Team
Far too fast at shouting numbers out…
Far too fast at shouting numbers out ...geared towards the mechanical side o things coz all U have to is push a claim button..only getting a two star coz food is awesome
September 5, 2024
Unprompted review
Reply from Buzz Bingo - Falkirk
Good morning Robert,
Thank you for your review regarding the caller at Falkirk.
I am sorry to hear of your dissatisfaction regarding the speed of the caller. The caller does have to maintain a set speed for the session. However, I will certainly pass this feedback over to the relevant team.
I do apologise but I hope you continue to enjoy your time with us!
Kind regards,
Richard
Customer Reviews Team
The caller stops the game without a…
The caller stops the game without a player shouting this is wrong and against the rules of bingo its the player’s responsibility to stop the game by shouting not the caller
July 5, 2024
Unprompted review
Reply from Buzz Bingo - Falkirk
Hi there,
I hope you are well.
Thank you for taking the time to leave a review. I am sorry to hear of your experience with the bingo calling. We will always try to provide the best experience for all attending customers to our clubs; I'm sorry to hear you did not receive this treatment.
I will raise this internally to our club for review to ensure continual improvement in the service provided to our loyal customers.
Kind Regards,
Tia
Customer Reviews Team
Pleasant staff
Pleasant staff, very welcoming however when ordering drinks from our table there was a significant wait
June 27, 2024
Unprompted review
Reply from Buzz Bingo - Falkirk
Hi Nicola,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Falkirk. I will pass this feedback over to the team.
If you have concerns during your visit please do not hesitate to request to speak to a member of the management team who will try to resolve your concern as soon as possible. We will always try to provide our Beverage Service as soon as possible.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Buzz bingo Falkirk…
Very nice and friendly staff at buzz bingo Falkirk
March 1, 2024
Unprompted review
Reply from Buzz Bingo - Falkirk
Good morning Heather,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Falkirk. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
It is good value for money
It is good value for money. Keep the good work Buzz bingo.
December 29, 2023
Unprompted review
Reply from Buzz Bingo - Falkirk
Hi there David,
I hope you are well.
It is great to hear you are enjoying Buzz Bingo Falkirk, I will ensure that your feedback is passed over to the club team.
Thank you for taking the time to leave us a review regarding your experience and I hope you continue to enjoy what Buzz Bingo has to offer.
Kind regards
Tia
Customer Reviews Team
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