Regular at Buzz Irvine. Some of the Staff extremely helpful and nice. Especially Gina and Sharon, make you feel appreciated. Very polite, and experienced.
Company replied
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See what reviewers are saying
I go to my local cluv every fortnight with my PA. Great service from staff I've recently been goung with my dad, so the expierence is different, My PA is able to watch both his touchpad & mine, but... See more
Company replied
The staff are always welcoming and chatty. I am 90 on my birthday and it is the only night out I get thankfully something I really enjoy and I have immaculate degeneration so the big screens are reall... See more
Company replied
It just takes one member of staff in the irvine club to leave a nasty taste in your mouth. Unhelpful beyond belief. Such a lack of customer service!
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
41-43 Townhead, KA12 0BH, Irvine, United Kingdom
- 1294274608
4.3
Excellent
28 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Buzz Bingo - Irvine
Hi Beryl,
I hope you are well.
Thank you for taking the time to leave us a review for our Irvine Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience in the club. We pride ourselves on the outstanding customer service our staff provide in the club.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Brilliant team
April 7, 2024
Unprompted review
Reply from Buzz Bingo - Irvine
Hi,
Thank you for your review.
It’s great to hear you are satisfied with our Customer Service, we do try to resolve any issue as quickly as we can. It is great to hear you are enjoying Buzz Bingo Irvine. I will pass this feedback over to the team.
Good luck!
Kind regards,
Claire
Customer Reviews Team
Loved it
Loved it. Buddy bingo is great. Laughing and getting together with my workmates was great fun.
April 2, 2024
Unprompted review
Reply from Buzz Bingo - Irvine
Hi Chris,
I hope you are well.
Thank you for taking the time to leave us a review about our Irvine Club!
I'm glad to hear you had a great work outing! Make sure you're opted into marketing to ensure you can find out about the amazing events and promotions happening near you!
I'll pass this feedback over to the team in club.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Good friendly staff …
Good friendly staff at Irvine some good deals at times
December 28, 2023
Unprompted review
Reply from Buzz Bingo - Irvine
Good morning Victoria,
I hope you are well.
It is great to hear you are enjoying Buzz Bingo Irvine. I will pass this feedback to the team.
Thank you for taking the time to leave us a review and I hope you continue to enjoy what Buzz Bingo has to offer and good luck on your next visit.
Kind regards,
Richard
Customer Reviews Team
Best Bingo Hall in the Shire
The staff are always welcoming and chatty. I am 90 on my birthday and it is the only night out I get thankfully something I really enjoy and I have immaculate degeneration so the big screens are really helpful although we do need to be there really early to get one
January 3, 2024
Unprompted review
Reply from Buzz Bingo - Irvine
Hi Janet,
I hope you’re well.
I am delighted to hear of your amazing comments regarding our Irvine club. We would want every one of our players to leave our clubs feeling they have had a great time.
Due to their rising popularity the majority of our sessions do include Electronic Bingo inline with current market trends, I do appreciate touchpads are a very popular option. Please feel free to have a chat with our club staff team to see if they have any options for you to make sure a touchpad is available on future visits.
Thank you for taking the time to leave us a review, we welcome all feedback to provide the best experience possible for our players.
Kind Regards,
Tia
Customer Reviews Team
The staff in irvine are always friendly…
The staff in irvine are always friendly and there if I need help with anything.
January 3, 2024
Unprompted review
Reply from Buzz Bingo - Irvine
Hi there Siobhan,
I hope you are well and thank you for taking the time to leave us a review!
It is great to hear you are enjoying Buzz Bingo Irvine, I am sure our club team will love to hear your comments, they do always endeavor to go above and beyond for our players!
We welcome all feedback and I am delighted to hear of your experience! Best of luck on your next visit with us.
Kind regards
Tia
Customer Reviews Team
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