Parked on what is attached to free Wigan car park . Was fined £60 little to no signage to indicate was not council car park as you have to enter and leave by council car park entrance. Absolutely shoc... See more
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See what reviewers are saying
Buzz bingo is an amazing company! The bingo halls are always clean and tidy, the staff are all very professional and extremely nice and friendly! The online app is great, free wins when you log in eve... See more
Company replied
I love buzz bingo at Wigan don't like going anywhere else it's near to me the staff amazing and the bingo is great to couldn't ask for anything else plenty offers on bingo food and drinks thank you
Company replied
The staff go above and beyond to make you feel welcome. Nothing is to much trouble for them.By my third visit they were using my name when speaking to me.Even though I've not won yet Buzz Bingo Wigan... See more
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Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Crompton Street, WN1 1YP, Wigan, United Kingdom
- 1942236832
4.0
Great
17 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Answered all my questions
March 11, 2026
Reply from Buzz Bingo - Wigan
Hi there,
Thank you for your review.
It’s great to hear you are satisfied with our Customer Service, we do pride ourselves on providing the best possible service to our customers, I am glad to hear this was the case!
Kind regards,
Tia
Customer Reviews Team
Parked on what is attached to free…
Parked on what is attached to free Wigan car park . Was fined £60 little to no signage to indicate was not council car park as you have to enter and leave by council car park entrance. Absolutely shocking . Turned out owned by Buzz - don’t deserve to be in business with this trickery . Shame on you . Update I have contacted your customer service and was told you have no control over car park . You decided to appoint them so I feel you have a moral duty to ensure adequate signage and warning on your car park which you are not doing . Have one way in and out via a free council car park is ambiguous and is designed to catch people out with heavy fines ****update I contacted your team as prompted and they told me they could do nothing as the parking was outsourced however when I paid the £60 fine the payment receipt was sent by BUZZ BINGO ! £60 for parking early on a Saturday morning the only car on the car park , no impact whatsoever on your business . Complete scam designed to catch people out who think they are parking on a free council car park .
February 14, 2026
Unprompted review
Reply from Buzz Bingo - Wigan
Hi Claire,
I hope you're well.
Thank you for taking the time to leave us a review for our Wigan Club.
Our car parks are handled by external companies and are only for players who are visiting us in club, if you are not a member joining us in club you are likely to receive a parking fine as outlined on the signage.
Should you wish to discuss this further please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Tia
Customer Reviews Team
Your staff were very helpful and…
Your staff were very helpful and friendly to I also won 500 pounds which was very much appreciated by me I would not hesitate to tell all of my colleagues about the experience 110%
October 24, 2025
Unprompted review
Reply from Buzz Bingo - Wigan
Hi Shaun,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Wigan club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Buzz bingo is an amazing company
Buzz bingo is an amazing company! The bingo halls are always clean and tidy, the staff are all very professional and extremely nice and friendly! The online app is great, free wins when you log in every day, free bingo to play on certain days and really easy to use and navigate through! Keep up the good work buzz!!!!
October 27, 2025
Reply from Buzz Bingo - Wigan
Hi Paul,
Thank you for taking the time to leave us a review and I hope you are doing well.
It is great to hear you are enjoying your time on our site and in club with us, that is all we could hope for!
We will continuously strive to provide the best variety and promotional offers possible to our players. I will also ensure to pass your comments over to our team in the Wigan club, I am sure they will love to hear your feedback.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Tia
Customer Reviews Team
Reply from Buzz Bingo - Wigan
Hi Sarah,
I hope you're well. Thank you for taking the time to leave us a review for our Wigan club.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Playing Bingo
I like Playing bingo at Buzz Bingo Wigan Town . At the moment I can only go every four weeks. I like the warm friendly atmosphere, and the staff are always polite. Even if we don't win it's still a night out to meet up with friends.
April 10, 2025
Unprompted review
Reply from Buzz Bingo - Wigan
Good afternoon Pamela,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Wigan club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Great staff who treat you as a friend
Great staff who treat you as a friend. Good atmosphere and a place to socialise
February 24, 2025
Unprompted review
Reply from Buzz Bingo - Wigan
Good evening Carol,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Wigan club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
Good customer support 👍 most customer's…
Good customer support 👍 most customer's frendly apart from the odd one being loud during intervals when people still playing on boards 🙄 👍
February 23, 2025
Unprompted review
Reply from Buzz Bingo - Wigan
Hello Kevin,
Thank you so much for your wonderful review!
We're thrilled to hear that you enjoyed your time with us in our Wigan club.
It's fantastic to know that our staff contributed to your experience with their support.
I will ensure to pass over your feedback regarding the noise levels during intervals so we can look into making any internal improvements that we can.
See you again soon!
Kind Regards,
Tia
Customer Reviews Team
The staff go above and beyond to make…
The staff go above and beyond to make you feel welcome. Nothing is to much trouble for them.By my third visit they were using my name when speaking to me.Even though I've not won yet Buzz Bingo Wigan is the best bingo venue I've experienced by far.
December 16, 2024
Unprompted review
Reply from Buzz Bingo - Wigan
Hi Jacqueline,
Thank you for your review of our Wigan club.
We always try to ensure we foster a friendly and helpful atmosphere for all of our attending customers and we continue to pride ourselves on the outstanding customer service our staff provide in the club.
I do hope you continue to visit and I wish you the best of luck!
Kinds regards,
Claire
Customer Reviews Team
The venue is great
The venue is great, food great and the staff are amazing.
June 26, 2024
Unprompted review
Reply from Buzz Bingo - Wigan
Hi there Patricia,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Wigan club, they work really hard to ensure they give a great experience!
We always will strive to provide the best quality food as possible to our players.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Tia
Customer Reviews Team
Reply from Buzz Bingo - Wigan
Hi Leonora,
Thank you for your review of our Wigan Club.
We will always try to ensure a friendly and helpful atmosphere for all of our attending customers and I'll make sure to pass your feedback onto our amazing team at Wigan.
I do hope you continue to visit and I wish you the best of luck!
Kinds regards,
Claire
Customer Reviews Team
I love buzz bingo at Wigan don't like…
I love buzz bingo at Wigan don't like going anywhere else it's near to me the staff amazing and the bingo is great to couldn't ask for anything else plenty offers on bingo food and drinks thank you
July 5, 2024
Unprompted review
Reply from Buzz Bingo - Wigan
Hi Elizabeth,
I hope you are well.
Thank you for taking the time to leave us a review for our Wigan Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear you appreciate the pricing within the club; we try to offer a variety of bonus games and packages as well as food options to allow more choices for our customers.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Love buzz bingo staff are helpful and…
Love buzz bingo staff are helpful and you can have a laugh with them and always smile on there faces
July 3, 2024
Unprompted review
Reply from Buzz Bingo - Wigan
Hi Pauline,
I hope you are well.
Thank you for taking the time to leave us a review for our Wigan Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience! We pride ourselves on the outstanding customer service our staff provide in the club. We always try to ensure we foster a friendly and helpful atmosphere for all of our customers.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Went to Wigan Town
Went to Wigan Town. Bought package, girl with blonde hair asked if I wanted safecracker, said yes. Wasn't offered 18 for £4. When I remembered this I went back to cancel £2 option, also changed my mind bout diamond package, asked to cancel everything as wanted to upgrade to diamond+. Got told I couldn't upgrade if I'd used a voucher ( I was spending more money, so this made no sense to me ). I then asked what the limit was & got told whatever the manager set it as, so 144 ( warringtons limit is 210 ). Decided to check myself, & bought an extra gold package ( giving me 216 tickets in total ). I have never known a company unwilling to take money off someone wanting too spend more.
Went to order food, told no food as till was down, so managed to get a coffee.
Went back at interval to get another coffee, plus a pack of crisp, when the cook came out, said to bar person " anymore food coming through ". So till back working, no announcement that till was now working. Total lack of good customer service from both booksales & server at bar.
January 2, 2024
Unprompted review
Reply from Buzz Bingo - Wigan
Hi there Steve,
I hope you’re well.
I’m sorry to hear of any issues purchasing books or food/drinks at our Wigan Club. I am unable to look into your account and provide any specific account related information, but if you contact our customer service department they will be more than happy to advise a breakdown of the prices and packages within the club.
Please get in contact with our Customer Service team by emailing support@buzzbingo.com or by clicking on the 'chat' button at the bottom of the page when logged into your account and our team will be happy to take a further look.
Kind regards,
Tia
Customer Reviews Team
buzz bingo's parking charges is a…
buzz bingo's parking charges is a completed fast, parking charges using wigan mbc barrier, no post explaining its private, nothing on the amazon pick up area about private parking, cold see anything, came back, paid my charge at wigan mbc machine and got in my car.
Few weeks later a parking charge for being on private land, well to me, with it using wmbc tickets and barrier.
wrote to them explaining what I've put above and why i was in wigan shopping as i had some bad news that day. Well i heard nothing back from them for a few months now till last week, its been passed to DCBL And they have great pride in telling you if you don't pay they will take it away.
unfair charges by buzz bingo under handing car charging company CP PLUS supply camera and then bring in another company to get the charges. wmbc at the time £1.70 for 20 minutes
CP PLUS £100 for 20 minutes
DCBL £170
February 20, 2023
Unprompted review
Reply from Buzz Bingo - Wigan
Hi There,
I am sorry to hear about your parking fine but unfortunately we do not operate the car park concerned. I have checked with the the Club and there are signs informing drivers where to park if you are not visiting the club.
Once again I am sorry you have incurred this fine but this is completely out of our control.
Kind regards
Buzz Bingo Customer Service
Really disheartened 😔
I'm a very regular customer at Buzz Wigan and spend a fortune there. Tonight as usual the same people won who always win and not just once but two or three times a night. I needed one number for all 3 flyer tickets and waited ages for them to come out but they didn't. It feels like it's fixed. I feel like taking my business elsewhere to be honest.
March 2, 2022
Unprompted review
Reply from Buzz Bingo - Wigan
Hi,
Thank you for your review.
We are constantly regulated by The Gambling Commission to ensure we are always open and fair with our players and ensure our games are run fairly by the random number generators on our games.
Take care,
Buzz Bingo Customer Services
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