I Started to go to Buzz Bingo Ashmore Park about 4 years ago, And I love the place,The Staff are extremely friendly and polite and make feel like there Bingo Family. I'm always surprised and slightly... See more
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Made me welcome on my first night there, was so helpful and explained everything to me. I've been two times now and will be going again, would highly recommend this place (Ashmore Park) and also downl... See more
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Welcome back Guy - always friendly and helpful. Big shout out though to Matt who last Friday went absolutely above and beyond, helping a customer in a wheelchair with such dignity and respect. Matt... See more
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I can honestly say I'm absolutely disgusted with the way we were treated tonight myself and my friend took ourselves out ,iv been really ill with an ongoing condition. My friend had a voucher which s... See more
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Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
377 Lichfield Road, WV11 3HD, Wolverhampton, United Kingdom
- 1902305217
4.4
Excellent
21 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Rushed is how we felt
Rushed is how we felt. Got there at 7.10pm to play main event to be told it was starting early. Bingo finished including the national at 8.20pm not the normal 9.30pm finishing time?? My sister ordered food in the recess which is when we got to actually order a drink, only 2 people on at the bar so there was a long queue. We found out after bingo had finished that there was another event going on which we didnt know about and doors opened at 8.30pm. We were still eating and drinking when a man came over and daid if we didnt have tickets for next event we needed to leave. We got up adked to speak to the manager who ended up being the bloke who just kicked us out! He said it was told through the night that this other event was going on and the usual bingo was rushed to finish for it. Well it wasnt said in the hour and 10 mins we were there?? Also not mentioned on buzz bingo emails i recieve. Will be finding a new place to go as very disappointed in what happened yesterday.
April 1, 2023
Unprompted review
Reply from Buzz Bingo - Wolverhampton Ashmore Park
Hi there Sarah,
I am sorry to hear of your experience on your visit to the club.
We have introduced occasional events into clubs but this should not prevent you from enjoying your evening of Bingo. These events are not every week and are not at every club but should have been advertised in the club you visited.
Thank you for your feedback and this will be passed to the relevant team. I do hope you return to the club and wish you every good luck.
Kind regards
Buzz Bingo Customer Service
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