Super Fast customer suport!!! Renting the powerbank is very simple and fast and returning aswell !!! You can take a powerbank at any station across Netherlands and return it at the closest! 10 out of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Buzz power bank rental is quick, easy, and reliable. You grab a fully charged power bank from any station via the app, use it for a few hours at a fair price, and return it to any other station. The p... See more
Company replied
rented a powerbank for one day as visitor to netherlands, small issue with app meant I couldn’t return it - however, customer service was very accomodating. powerbanks tjemselves are easy to sign out... See more
Company replied
Very simply and easily can use the powerbanks all around the Netherlands! I was running low on battery in Rotterdam and took a powerbank to train and return it in Amsterdam. How convenient!
Company replied
Company details
Written by the company
Buzz is a fast-growing power bank sharing network operating across the Netherlands and expanding internationally. We provide convenient mobile charging solutions through our network of stations located in bars, cafés, restaurants, shopping malls, hotels, transport hubs, and event venues. Users can rent a power bank in one location and return it at any other Buzz station within the network. Our mission is simple: make sure no one runs out of battery when they need it most. Buzz combines a mobile app with Tap-to-Rent POS technology, allowing customers to start a rental in seconds. We focus on reliability, transparent pricing, and strong partner relationships. Today, Buzz operates hundreds of locations and continues to expand its network while maintaining high service standards and operational discipline. If you have used Buzz, we would love to hear your feedback.
Contact info
Koningin Wilhelminaplein 1 , 1062 HG, Amsterdam, Netherlands
- charging@buzzpowerbank.com
- buzzpowerbanks.nl
4.7
Excellent
58 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and very convinent idea
May 28, 2026
Unprompted review
really good speech clear logic and…
really good speech clear logic and explanation
May 28, 2026
Unprompted review
Good quality and fast to charge with…
Good quality and fast to charge with urgent locations
May 28, 2026
Unprompted review
WOW SOO COOL POWERBANK
May 28, 2026
Unprompted review
its great i love it
May 28, 2026
Unprompted review
It was a great experience and I got…
It was a great experience and I got great help when I asked to get my money back after paying too much
May 23, 2026
Unprompted review
Reply from Buzz Power Banks
Thank you for your feedback! We’re glad to hear you had a great experience and that our team was able to assist you promptly with your refund. We truly appreciate your support!
Super Fast customer suport!!
Super Fast customer suport!!! Renting the powerbank is very simple and fast and returning aswell !!! You can take a powerbank at any station across Netherlands and return it at the closest! 10 out of 10 !!!
May 19, 2026
Unprompted review
Reply from Buzz Power Banks
Thank you for your fantastic feedback! We’re delighted to hear that you found our service fast, simple, and convenient. Making it easy to rent and return power banks across multiple locations is exactly what we aim for. We truly appreciate your support and your 10/10 rating!
great customer service and product!
rented a powerbank for one day as visitor to netherlands, small issue with app meant I couldn’t return it - however, customer service was very accomodating. powerbanks tjemselves are easy to sign out and work well.
May 11, 2026
Unprompted review
Reply from Buzz Power Banks
Thank you for your feedback! We’re glad you found our power banks easy to use and that our support team could quickly help with the app issue. We truly appreciate your support!
Many locations and any technical issues…
Many locations and any technical issues ( mostly from my end) were resolved easily and quickly through friendly helpful customer service
April 23, 2026
Unprompted review
Reply from Buzz Power Banks
Thank you for your kind feedback! We’re glad to hear that our team was able to assist you quickly and effectively across different locations. Providing friendly and efficient support, especially when resolving technical issues, is something we truly strive for. If you ever need further assistance, we’re always here to help.
Really recommend it
Buzz power bank rental is quick, easy, and reliable. You grab a fully charged power bank from any station via the app, use it for a few hours at a fair price, and return it to any other station. The power banks charge fast, have multiple cables, and the whole process is very convenient for staying charged on the go. Great service!
March 9, 2026
Unprompted review
Reply from Buzz Power Banks
Thank you for your great feedback! We’re glad to hear that you found our service quick, convenient, and reliable. Making it easy to stay charged on the go is exactly what we aim for, so it’s wonderful to know you had a positive experience with both the app and our power banks. We truly appreciate your support and look forward to serving you again.
Great service!
April 3, 2026
Unprompted review
Reply from Buzz Power Banks
Thank you for your feedback! We’re glad you enjoyed the service and appreciate your support.
Great service!
Had a minor issue with my first rental, support resolved it right away. Great service, will definitely use Buzz again!
March 31, 2026
Unprompted review
Reply from Buzz Power Banks
Thank you for your feedback! We’re glad to hear that the issue with your first rental was resolved quickly and that you had a positive experience with our support team. Providing prompt and reliable assistance is very important to us. We appreciate your trust and look forward to serving you again!
When you load more as an hour
When you load more as one hour, you pay 6!!! euro to charge your batterie to 65%, not for me anymore, to expensive these boyzzz
March 26, 2026
Unprompted review
Reply from Buzz Power Banks
Thanks for your feedback — we really appreciate it.
We can offer you a better option through the app: rentals there are about 33% cheaper. And if you use it regularly, we also have a subscription for €9/month — that’s basically the cost of one day of rental.
This is a life saver
This is a life saver, I don’t need to worry about my charging device when I know I can find Buzz everywhere
February 27, 2026
Unprompted review
Reply from Buzz Power Banks
Thank you for your kind words! We’re delighted to hear that our service has made things easier for you. Making charging accessible and convenient wherever you are is exactly what we aim for. We truly appreciate your support and look forward to being there whenever you need us!
Useful and helpful
Very simply and easily can use the powerbanks all around the Netherlands! I was running low on battery in Rotterdam and took a powerbank to train and return it in Amsterdam. How convenient!
February 18, 2026
Unprompted review
Reply from Buzz Power Banks
Thank you for your feedback! We’re glad to hear that you found our service easy to use and convenient across different cities. It’s great to know the flexibility of picking up and returning a power bank in different locations made your journey smoother. We truly appreciate your support and hope to assist you again soon!
Best phone charging
Great service with a lot of places to rent! Saved me a couple of time already
March 6, 2026
Unprompted review
Reply from Buzz Power Banks
Thank you for your great feedback! We’re happy to hear that our service has been helpful when you needed it most. Having plenty of convenient locations is something we focus on, so it’s wonderful to know it’s made a difference for you. We truly appreciate your support and look forward to helping you stay charged in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.