Bristol Valet Parking 

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Rated 1 out of 5 stars

Car delivered 45 minutes late. Greeted by the most obnoxious driver who rather than being empathetic and humble started moaning about how bad his day was before storming off. I recall encountering h... See more

Rated 1 out of 5 stars

This company was supposef to collect me from bristol airport yday,phoned many times..no one turned up,had to seek help ftom a different company to locate my car,spoke to owner today who just wanted to... See more

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY, BAD REVIEWS SAY IT ALL - He also doesn't pay his staff, my friend is waiting for wages for 90+ hours worked and Dean will not pay him, Rogue trader!!!!

Rated 5 out of 5 stars

They told us to ring when some 20minutes from airport we did we were in park and go part of Bristol Airport was there literally a couple minutes ,when they arrived a polite lovely lady ,said hope you... See more

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Rated 1 out of 5 stars

I gave a one star review because there…

I gave a one star review because there was no option to give zero stars. I genuinely do not remember the last time that I spoke to someone who was so rude. I would not use this service if it were free.

I am sure it works well for some people but it was a huge low point at the start and end of my holiday.

After phone them back a third time (after he hung up the other times) I was told to change my attitude and send an apology if I wanted to see my car in the next three hours.

The people who came with the car seem nice enough but the organisation is a shambles and the customer service may be the worst I have ever experienced ever.

August 26, 2020
Unprompted review
Rated 1 out of 5 stars

Cheap isn't necessarily worth it!

Just got back from a week in Spain and left my 2019 Jaguar with these clowns.

On arrival I was curtly informed that I needed to remove everything from the key ring. No problem as I expected the key to be put in a sealed bag, the car checked for damage and my signature to confirm. How mistaken was I. The guy took the keys and walked off. I called him back as I challenged him for some ID.

Things went further wrong when the car was returned. I was given the key by a guy waiting by my car and he swiftly disappeared. I checked the car in and out only to find that my 'hard wired' dashcam had its wires pulled out of the device and pulled from the moulding at the side of the screen.

This was probably to hide the 32 miles the car had covered from the time it was dropped off to the time it was returned. I phoned the contact number. But when challenged the phone was hung up. Surprise, surprise!

I went for cheap and really paid the price, but would say, avoid like the plague.

April 23, 2019
Unprompted review
Rated 1 out of 5 stars

Avoid this company pay the extra

Booked with this company. Rang several times just for confirmation of the £50.00 I paid them and to say they would be collecting us from airport but they did not respond text email and phoned several times. A bit concerned when one employer I spoke to didn't know his bosses sir name no office number just a mobile number which sometimes someone will answer. My credit card company is going to get the money back from this company and I have booked directly with the airport. Susan Hill

January 7, 2016
Unprompted review
Rated 5 out of 5 stars

Super

For the first time ever I used this company! I was a little worried BUT ... I was delighted with the company! They were there waiting on departure and arrival, Brilliant, and it was raining!!! Will use again and will recommend !!!

June 18, 2015
Unprompted review
Rated 5 out of 5 stars

Parking made easy

Booked online 2 days before travelling. Followed guidance as provided, phoned 20 minutes before arriving at Bristol Airport was met on arrival.

Then phoned after collecting bags on return and car was waiting by the time arrived at collection area.

Would definitely use this service and company again, took the stress and hassle out of parking at the airport.

March 29, 2015
Unprompted review
Rated 5 out of 5 stars

Simply Superb

What a super parking service, simple to use, extremely reasonable charges. Took all the worry stress and hassle out of airport parking. They were there as promised when we arrived and our car was waiting for us right out side the airport when we returned. will definitely be using this again.

April 6, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

No hassle at all - Everything was stress free (a good thing when trying to negotiate 3 suitcases and a child)

A lot cheaper than the equivalent service offered from the airport

January 23, 2012
Unprompted review
Rated 5 out of 5 stars

Great Service

This is the fourth time we have use this service and its always been good.

They are always on time for pick up or drop off of your car.

They will even pick you up bread & milk for home on your return

Give them a try

January 20, 2012
Unprompted review
Rated 5 out of 5 stars

Stress Free, Hassle Free, Brilliant Value Too !

I have been using Bristol Valet Parking for my last seven airport vacations over the past year, they have always been Punctual, friendly and very professional in every aspect of there commitment to myself and my family each and every time we have used them.
I have even used them for the valet service they offer, which again was the best service and finish I have ever found, and the cost of the cleaning service is very good value for money.
As it is commonly stated, “ It is the little things in life that make the biggest differences”, so when an airport parking company also asks if you would like them to collect a little bit of shopping for your return home, need I say more !
I can say without any shadow of a doubt, that Ian and his staffs have shown a new and better way of taking the stress out of everyone’s holiday, as I think we can all agree that one of everyone’s biggest nightmares regarding holidays is the parking!
I will continue to use Bristol Airport Parking, each and every time I fly from Bristol as I would if they were also located in any other British airport.
Keep up the good work Ian, my family and I look forward to using your company in the near future.

January 18, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Cannot be faulted - we arrived a few minutes early but the car was picked up dead on time. I expected a few minutes wait after we returned and called...but no the car was there ready and warm!!

January 15, 2012
Unprompted review
Rated 4 out of 5 stars

service very good

service very good and i will use again but when car was dropped off it was brand new with 100 miles and only 3 days old when i got it back the drivers matt and side panel had all mud on it and had to be cleaned ,it would be nice if they park any car in a muddy area they put plasic covers and mats should be fitted

January 14, 2012
Unprompted review
Bristol Valet Parking logo

Reply from Bristol Valet Parking

Hi Julie.
Sorry to hear that your car went back to you with dirty matt, usually we put in paper floor matts if the weather has been bad, this must of been missed on this occasion, see you agin i hope.

Rated 5 out of 5 stars

Friendly, cost effective and reliable service.

This is the third year we have used Bristol Valet Parking and once again everything went as smooth as clockwork. The driver was there to meet us as we arrived at the airport, and the car was ready waiting for us when we came home. This makes for a stress free start and end to our holiday and goes a long way towards making everything perfect.
Many thanks - we will be calling you again for next year's holiday.

January 13, 2012
Unprompted review
Rated 5 out of 5 stars

For my JEEP 'Just Efficient Easy Parking'.

I have used the 'meet and greet 'service at Bristol Airport on a number of occasions and have every intention of continuing to do so. Reasons: 1. Fair price compared with traditional parking. 2. efficient in both collection and delivery on time. 3.curteous and pleasant to deal with. 4.avoidance of waiting about for a park and ride bus or taxi, particularly important in the summer when the airport is crowded and in the winter when it is cold and wet. If driviing your own 4x4 you know that on arrival you have a vehicle that will be suitable for freezing or snow-bound roads.

January 13, 2012
Unprompted review
Rated 5 out of 5 stars

Very good service.

They are reliable and prompt. They were ready and waiting for me on departure and arrival. They even offer a shopping service, they have it ready for you when they meet you on your return.

I have already recommended them to friends.

January 13, 2012
Unprompted review

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