Bybabes Reviews 

246
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the items, noting significant lash and brow growth along with impressive, long-lasting results in a short amount of time. Consumers also highlight the incredibly helpful support team, mentioning that shipping questions and communication problems are resolved quickly and professionally. People often share how much confidence these reliable cosmetic items bring to their daily routines without causing any irritation. Some reviewers were not happy with certain product experiences, mentioning occasional issues such as packaging defects, broken applicators, or unexpected negative reactions.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the incredible lash serum and... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses and helpful support from... See more

Staff

Consumers find staff to be exceptionally helpful, praising certain team members for resolving issues quickly... See more

User experience

Users describe positive interactions with user experience, highlighting incredible results and noticing a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My lashes had recently got damaged by lash extensions, they were short and some were even missing! After seeing such good reviews on social media about Bybabes lash serum I thought I’d try it! W... See more

Company replied

Rated 5 out of 5 stars

I had ordered some lash serum about 2 weeks ago now and hadn’t had it come, so i decided to email ByBabes and luckily came across megan K who was so lovely and professional, she had emailed me back sa... See more

Company replied

Rated 5 out of 5 stars

I’d seen the By Babes lash serum all over my TikTok and immediately ordered it along with the peptide mascara. Unfortunately Evri had “damaged my parcel beyond repair” and I was gutted. I contacted By... See more

Company replied

Rated 5 out of 5 stars

Been using consistently for 2 months and already seeing such a big difference. As a girl who suffers with eczema, I was hesitant about using anything near my eyes. After using by babes I haven’t had... See more

Company replied


Company details

  1. Cosmetics Store
  2. also in
  3. Beauty Product Supplier
  4. Beauty Supply Store
  5. Cosmetics Industry
  6. Health and Beauty Shop

Written by the company

At ByBabes, we believe beauty is more than products — it’s about people. Founded in 2023, we’ve grown as a community-driven beauty brand where our customers inspire everything we do. From product choices to future launches, we listen closely to your feedback and celebrate real people, real stories, and real results. Our mission is to create a space where everyone feels welcome, supported, and confident in their own skin. ByBabes isn’t just a store — it’s a community built on trust, empowerment, and care. Megan & Heather xx


Contact info

4.8

Excellent

TrustScore 5 out of 5

246 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(246)

222 reviews in the last 12 months

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Rated 5 out of 5 stars

Been using by babes for nearly 6 months…

Been using by babes for nearly 6 months and I am obsessed!! After years of extensions I really didn’t think this would work but it most definitely does! Highly recommend and will b ordering more shortly !! ✨

June 15, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Courteney,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Only been using ByBabes eyelash serum…

Only been using ByBabes eyelash serum for 2 months, and my eyelashes have grown phenomenally compared to how broke they were from a lash lift previously. Will 100% repurchase!

June 15, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Abbie,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫
Rachel @ By Babes

Rated 1 out of 5 stars

Does not work for me

Bought the lash serum, followed the instructions of how to apply. Within a few days the tube broke and would no longer screw closed. Been using every night for 17 weeks and seen no difference which I’m really disappointed in as I’ve seen lots of great results on line

June 13, 2026
Unprompted review
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Reply from Bybabes

Hi Bethany,

Thank you for your review and I am sorry to hear this!

Please can you provide us with your order number and email address and we would be more than happy to look into this further for you.

Kind regards,
Rachel @ By Babes

Rated 5 out of 5 stars

Been using this consistently for 3…

Been using this consistently for 3 weeks and I can see such a difference. Some of my lashes on one of my eyes had been snapped off and theyve grown back evenly now and even holding more of a curl. Bringing my confidence back, I would highly recommend (:

June 3, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Martina,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Bybabes lash serum and mascara

I hated my natural lashes before using bybabes lash serum and mascara, I used drugstore mascaras and I always found that they were super hard to remove and was damaging my lashes more. Ever since using bybabes lash serum and mascara my lashes have never been healthier and have never looked better. It’s given me such a confidence boost! Thank you sm bybabes🩷

June 3, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Sophie,

We’re so glad you are happy with your Lash serum & Mascara!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Been using this for a year and the…

Been using this for a year and the results are amazing, went from extremely damaged lashes to long full lashes and no irritation!!!

June 3, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Caitlin,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly
appreciated!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Amazing service

I highly recommend this brand as the results of the lash serum on my eyelashes is significant and have grown a lot. I had an issue with a product dispatched, however was in touch with the ByBabes team and was talking to Megan. She was so lovely and very understanding of my issue, helping right away and resolving the problem. The service here is outstanding and I had a great experience. Definitely a brand I will continue to purchase from.

June 2, 2026
Unprompted review
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Reply from Bybabes

Hi Izza,

Thank you for taking the time to leave us such a wonderful review.

We're delighted that our serum has given you such significant results!

Providing outstanding customer care is our top priority, and I’ll be sure to share your lovely comments about Megan with the rest of the team. We truly appreciate your support and look forward to serving you again soon!

Rachel @ By Babes

Rated 5 out of 5 stars

Delivery issue handled with care and support

I recently had an issue with Evri misplacing my parcel and Megan at By Babes was absolutely amazing throughout the whole process. As I’m currently on holiday, I was worried it would turn into a stressful situation, but Megan handled everything so efficiently and made it completely hassle-free, allowing me to continue enjoying my trip without any worry.

Her responses were incredibly quick, she kept me updated throughout, and her customer service was genuinely outstanding. I would highly recommend this company — not only for their products, but for the exceptional level of customer care they provide.

A huge thank you to Megan for all of your help — truly 10/10 service!

May 29, 2026
Unprompted review
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Reply from Bybabes

Hi Laila,

Thank you for the wonderful 10/10 review!

Courier mishaps are always frustrating, but we are so glad Megan was able to handle everything efficiently so you could enjoy your holiday hassle-free.

Your kind words mean the world to our team at By Babes. Have a fantastic trip!

Rachel @ By Babes

Rated 5 out of 5 stars

Probably the best Lash serum I have…

Probably the best Lash serum I have ever used, used to be a lash extensions girl but decided to start my lash growth journey.. safe to say this lash serum has shown the best results in a month 🫶🏻

May 28, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Laila,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

My eyelashes where falling out from…

My eyelashes where falling out from stress so i had a large gap in the middle of my eyelashes i used this for a month and they grew back long and thick!

May 26, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Lots,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

used for 3 weeks and saw a SIGNIFICANT…

used for 3 weeks and saw a SIGNIFICANT difference in length so so happy xx

May 24, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Robin,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

I got so many compliments after wearing…

I got so many compliments after wearing this it so good and it made my lips not dry

May 2, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Abi,

We’re so glad you are happy with your products!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Hi would just like to say that Iv…

Hi would just like to say that Iv bought the mascara the brow serum the lash serum and now the hydrating lip silk and wow I love these products ♥️❤️ and all so would like to say a big thank you to the wonderful ladies no matter what questions you ask they always respond back to you 💕with really helpful answers so please if you ever need anything new like this please give these products a go you won’t be disappointed 🥰

April 24, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Marie,

We’re so glad you are happy with your products!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Lash serum

I just want to say how amazing your lash serum is. I feel the most confident I ever have and my lashes have never looked so good. I’m coming to the end of my first bottle and definitely will be repurchasing soon😍💝💓thankyou

May 21, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Soph,

We’re so glad you are happy with your lash results!

We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

absolutely unreal

the best of the best!!! Genuinely the best lash serum iv ever used,it takes such little time for results such a 2week. Would 1000% recommend for you girls who struggle with confidence becasue waking up on a morning and having long fuller lashes really does make a difference. BYBABES 4LIFE💖

May 19, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Rosie,

We’re so glad you are happy with your lash results!

We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and their products are amazing. Started to see a drastic result by 6 weeks. Highly recommend the mascara and lash serum they have made my lashes so long.

May 18, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Nina,

We’re so glad you are happy with your lash results!

We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

The BEST lash serum

The BEST lash serum

May 16, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi,

We’re so glad you are happy with your lash serum!

We really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

I’ve been using the Lash Ceo serum for…

I’ve been using the Lash Ceo serum for years now and my biggest compliment is the length of my natural lashes! Works like magic and has been a ritual for my night time routine!! I recommend the serum to everyone who asks!!

May 13, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Eva,

We’re so glad you are happy with your lash results!

We really appreciate your feedback.

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

Outstanding service

Our initial order was unfortunately lost by the shipping company, however when I reached out to Megan at By Babes, she responded immediately and organised a replacement without any hassle. The new order arrived promptly yesterday.

The level of communication, understanding, and the speed at which the issue was resolved was truly outstanding. It’s clear that customer service is a priority for By Babes.

I wouldn’t hesitate to purchase from them again. Keep up the fantastic work!

Kylie

May 12, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Kylie,

We really appreciate your kind words about our service!

Our team works hard to deliver the best experience, and it’s great to see it reflected in your review.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Unreal results

Amazing. Used this lash serum for just over 6 weeks now and my lashes are so much thicker and fuller. This product has been amazing and has had no issues whatsoever. I would definitely recommend along with the petite tubing mascara. I have had compliments nearly everyday!

May 11, 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Noor,

We’re so glad you are happy with your lash results!

We really appreciate your feedback.
Have an amazing week! 💫

Rachel @ By Babes

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