Goodiebox België Reviews 

1,269
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I ordered my first box in April, but it went missing. I contacted your customer service team straight away and received excellent assistance. They promised to send me a new box, and as I was go... See more

Company replied

Rated 1 out of 5 stars

Webshop has been closed for over a month, I don't get a decent answer when it Will open again. As a birthday present I received a code but I still can't exchange it because webshop is closed. I really... See more

Company replied

Rated 5 out of 5 stars

So satisfied about the goodiebox after 6 months of use. The products are of high quality, innovative and open our mind to new techniques and other ways of relaxing and taking care of ourselves. We lo... See more

Company replied

Rated 1 out of 5 stars

I sent a goodiebox back, but still got an incasso procedure started. I mentioned this and the team said they fixed it. Now I have an even higher bill than before even though I sent the goodiebox back... See more

Company replied

Company details

  1. Beauty Product Supplier

Written by the company

Goodiebox heeft als missie om vrouwen over de hele wereld te inspireren om tijd voor zichzelf te nemen – zonder schuldgevoel. We nemen afstand van de cultuur waarin vrouwen zich steeds moeten verontschuldigen en zeggen: sorry not sorry! 🔥 Met Goodiebox ontvang je elke maand een zorgvuldig samengestelde selectie van beautyproducten die je zullen verrassen en blij maken. Elke box zit vol met geweldige producten om te ontdekken, proberen en van te houden 🌟 We laten je de nieuwste trends en populairste merken uit de beautywereld zien 💄💋 – elke box wordt met liefde, aandacht en zorg samengesteld. Ons geweldige Team Happiness staat altijd voor je klaar. De snelste manier om contact op te nemen is via de chatbot in de app of op onze website. Je kunt ons ook bereiken via e-mail, Facebook of Instagram 💌 Benieuwd? Lees meer op onze website en ontdek het Goodiebox-universum.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.4

All reviews

(1,269)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Goodiebox is in one word ‘amazing’

Goodiebox is in one word ‘amazing’. Every month I look forward to recieve this box. There is a lot of variety between the products. This box is my gift to myself every time and it makes my day when I find it on my doorstep. The service is also incredible, last month I had a product of which the bottle broke and I got the product again and another empty box because it was damaged by the product. It also really nice to get Goodiepoints if you write reviews about your box and what’s in it. You can save these points to get a box for free. My opinion about Goodiebox, 12 points on a marge of 10! I m a happy Goodieperson 😊😊 Lots of love and keep up the good work! Tine Oetzmann x

November 4, 2021
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Hi Tine, thank you so much for your kind words and lovely message, this warms our hearts 😇 We are thrilled to hear you consider yourself a happy Goodieperson - that's what matters most to us 💫 All the best Tine, and you know where to find us if you have any questions 🤞🏼 Sincerely, Susanne Team Goodiebox

Rated 5 out of 5 stars

as always I was very excited to receive…

as always I was very excited to receive my monthly Goodiebox :) to my surprise I received 1 article double and 1 was missing .
i sent an email to the goodiebox staff and not only were they super friendly, they immediately sent me the missing article and I could keep the double article :) what a service !!!

November 4, 2021
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Hi Mirjam! 🧡 We are glad to hear that we were able to help you out like this, thank you for your lovely words 😃 Have a great weekend up ahead and we wish you all the best 🔥 Sincerely, Susanne Team Goodiebox

Rated 5 out of 5 stars

Very good service!

The Goodiebox employee communicated very polite and friendly, was fast and solved the problem quickly. Many companies can learn from this

October 8, 2021
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Hi Tinneke😊 Thank you so much for those nice words. We are always happy to help and give you the best Goodiebox experience possible😀. I hope you're already looking forward to your next box full of new goodies!🎁. Best, Roy

Rated 5 out of 5 stars

It’s worth it!

It’s always a pleasure to receive the box every month. In addition to the excitement of the surprise, I appreciate the diversity of the products and their quality for most of them. For that price, it is definitely worth it! It’s also nice to discover products I didn’t even know they exist. The team is also very nice, always very responsive and with a constructive and positive approach. If you hesitate, go for it! You won’t be disappointed.

September 18, 2021
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Hi Steph ✨ Wow! Thank you for taking the time to write this amazing review for us. We are so happy that we are able to spoil you with our products and that you are so satisfied by our customer service 🤩 Also in the future we will do everything in our power to make you happy. Love, Kerenza

Rated 5 out of 5 stars

Best customer service of the Netherlands

As usual the best customer service of the Netherlands. Mark my words, not many out here 😅
Always a pleasure to have issues when it's treated so quickly, so well and so politely.
Keep it up Team Goodiebox!

September 13, 2021
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Hi Claire😀 This review makes us so happy😊. We're always there to help you and to come up with a solution for an issue or problem🔍. We want to give you and all our Goodiebox members the best experience ever🎁. I hope you're already looking forward to your next box and all the boxes that are still coming? Roy

Rated 5 out of 5 stars

I love Goodie Box

I love Goodie Box. Every month you get a nice box filled with nice products. The team is very friendly, sweet, enthusiastic and helpful.

July 7, 2021
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Hi Saartje ✨ Thank you so much to take the time to write a review for us! We are so grateful to have you in our family and that we can make you very happy each month with the new box 😍 We hope that we can make you happy for many more months to come! I wish you a lovely day. Best, Kerenza

Rated 5 out of 5 stars

So satisfied about the goodiebox after …

So satisfied about the goodiebox after 6 months of use. The products are of high quality, innovative and open our mind to new techniques and other ways of relaxing and taking care of ourselves. We look forward to receiving the box every month. The team is always ready to help and so enthusiastic that we feel as part of a large community. If you think you need more time for yourself thuis is the udeal way.

July 1, 2021
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Hi Christiane ✨ How amazing to read that you are so satisfied with Goodiebox and that they contribute so much to your relaxing me-time 😍 We feel honored to have you in our team and that we can help you when this is necessary. Also in the future we will continue to do our best to give you the best customer service and the best products 🤩 Love, Kerenza

Rated 1 out of 5 stars

Bad service

Webshop has been closed for over a month, I don't get a decent answer when it Will open again. As a birthday present I received a code but I still can't exchange it because webshop is closed. I really don't understand how this can take such a long time. Alsow it takes a week before gettinge a reply and they don't inform you pro-actively that it's taking so long.

May 16, 2021
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Hi Karen 🌸 Thank you for your feedback, I'll forward this to the team. I believe there occurred some miscommunication wherefore we did not understand the question from the very first moment. So sorry for this! If it is correct, you now received a reply in your inbox making sure your me-time will be delivered as soon as possible 🤩 The Goodieshop itself is indeed closed for an uncertain amount of time due to a rebuilding of the shop 🔧 Luckily we can still help all our members out in activating the giftcard for you. I wish you a lovely day and look forward to help you further via email. Love, Kerenza

Rated 5 out of 5 stars

nice service

May 12, 2021
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Kort en krachtig, Daan 🤩🔥 Fijn te lezen dat je tevreden bent van ons Team Happiness! We wensen je nog een hele fijne dag verder!
liefs,
Nathalie

Rated 5 out of 5 stars

My goodiebox

I'm expecting everymonth my goodiebox with impatience. It's a lovely box that I reuse as decoration with 5 or 6 wonderfull products full size. I can test cosmetics from different brand. It's about 20 euros to discover products that separately are more expensive. I'm in love with the concept. I highly recommend and it's without obligation of duration. Don't hesitate!

April 6, 2021
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Hi sweet Ludivine ✨ Thank you so much for taking the time to write a review for us 🤩 This truly makes our day 🙏🏻 We feel honored that we can surprise you every month with a new box and that you can reuse the boxes themselves as decoration 👀 We hope that we will be able to spoil you for many more months 🌸 Enjoy your me-time. Love, Kerenza

Rated 5 out of 5 stars

J'adore goodibox

June 16, 2020
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Chère Martine, merci pour vos mots brefs mais très gentils! ❤️🥰 Belle journée, Elisabeth

Rated 5 out of 5 stars

In love with goodiebox!

I've been wanting to get the goodiebox for years now and I'm so sorry I didn't get it earlier! Absolutely amazing products that fit your specific needs and profile. I can't thank enough @goodieboxbe for it! Some products I recieved that I never even heard of before, ended up being my favorites that I will buy on my own as well. Highly recommended, treat yourself with so much for so little.
10/10 forever a fan!
Nederlands:
Ik wil al jaren de goodiebox krijgen en het spijt me zo dat ik het niet eerder heb gekregen! Absoluut geweldige producten die passen bij uw specifieke behoeften en profiel. Ik kan er niet genoeg @goodieboxbe voor bedanken! Sommige producten die ik ontving waarvan ik nog nooit eerder had gehoord, werden uiteindelijk mijn favorieten die ik ook alleen zal kopen. Sterk aanbevolen, treat yourself zo veel voor zo weinig.
10/10

June 3, 2020
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Hoi lieve Ilma, wat een mooie woorden!❤️ Dank je wel voor jouw enthousiasme. Goed om te horen dat je nu gezellig mee doet en geen box meer zal missen! 😉Fijn dat je ook zo veel nieuwe producten hebt kunnen ontdenken en deze in jouw favorietenlijstje staan! ❤️ Ik hoop dat je nog heel lang mag blijven genieten van onze boxen.😀 Liefs Lianne

Rated 5 out of 5 stars

Beautiful box filled with amazing goodies

Beautiful box filled with amazing products!
All the products are full size and the brands are really good. I would 100% recommend Goodiebox if you love good products!

April 4, 2020
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Dear Kelly,
thank you so much for your lovely words! We are very happy to hear you enjoy the Goodieboxes so much. 😘 Keep enjoying!
Cheers, Lianne

Rated 5 out of 5 stars

Best choice I made for myself is…

Best choice I made for myself is getting the goodie box. I'm on my 3rd box and I love every product! Thank you goodiebox for this ❤🙏😍😍

January 15, 2020
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Whoop whoop! 😀 Theresa! So cool to read this!😀 We are very happy you are so enthusiastic about Goodiebox! Stay as long as you want and we will keep doing our best to prepare every month an amazing Goodiebox for you! ❤️ Cheers, Lianne

Rated 4 out of 5 stars

Challenging

Fantastisch om the goodies uit te testen, tot op heden zeer tevreden qua variatie en kwantiteit, cruelty free 😍

December 20, 2019
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Oh bedankt lieve Granaha 💖 Het doet ons zo'n plezier om te horen dat je tevreden bent van onze productjes 🎁 Geniet er nog van! Liefs, Elisabeth

Rated 5 out of 5 stars

I love this service

I love this service. Every month you receive a present for yourself. This in combination with the excellent customer service is a joy to have a Goodiebox subscription.

December 16, 2019
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Dank je wel lieve Jani! 🥰 En wat zijn we blij met een trouwe klant als jij! Alvast veel plezier met je volgende box! 😘 Laat het aftellen maar beginnen! Liefs, Lonne

Rated 5 out of 5 stars

I just LOVE getting a present from time…

I just LOVE getting a present from time to time!
Each box is a suprise and makes my heart go warm from happiness. So glad I took a subscription on Goodiebox 🥰

November 19, 2019
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Hey lieve Nina, You're so sweet! 😘 Hope we can spoil you some more in the following months. 😉 If you have any questions or thoughts or just need to get something off your chest, let us know! ❤️ . We'll be here for you! Love, Lonne

Rated 5 out of 5 stars

Happy moment of the month

Happy moment of the month! En van de klantenservice kan je ook niet anders dan vrolijk worden!! Keep up the good work!

September 3, 2019
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Dank je wel Dorien! 💖 Je complimentje zorgt ervoor dat ik ga blozen. We zullen ons best voor je blijven doen! Liefs, Lonne

Rated 5 out of 5 stars

My first GOODIEBOX, €5 discount :)

Ik heb net mijn eerste goodiebox ontvangen en ik ben er zo blij mee! In de meibox zaten een mooie roze tandenborstel en toilettasje van #Goodiebox, bananapowder van Bellapierre, een make-up borstel van Niré, het heerlijke dragon’s blood cleansing water van Rodial, Marula Oil shampoo van Beaver en een droogshampoo van Batiste. Allemaal leuke producten voor on the go! Ik had bovendien een korting van €5 op mijn eerste box, dus ik ben helemaal Gelukkig en ik mag nu ook andere mensen korting Geven en zelf punten sparen voor een gratis box!

I just received my first goodiebox and it was just great! A pink toothbrush and toilet bag from #goodiebox, bananapowder (bellapierre), make-up brush (Niré), dragon’s blood cleansing water (rodial) shampoo (beaver) and dry shampoo (batiste). Lovely products for on the go. I had a €5 discount on my first box, so I am really happy with it. And now I can give other people discount and collect points for a free box!

June 25, 2019
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Wow Tania, 💗 Super leuk om je woorden te lezen en hartstikke bedankt voor de review! We zijn helemaal happy dat we je zo blij hebben kunnen maken met je eerste box en hopen dat de volgende boxen net zo'n indruk achter laten. 🌺 Heel veel liefs, Lonne

Rated 5 out of 5 stars

This is an amazing box!

This is an amazing box with mostly fullsized products. No strings attatched if you want to end your subscribtion (yet it would be very sad if you did). This box made me feel like it was my birthday every month and the products i could test out are all one by one top products.

June 16, 2019
Unprompted review
Goodiebox België logo

Reply from Goodiebox België

Thanks dear Celine! Je bent de beste. 😊 Geniet ten volle van je boxen en als er iets is wat we voor je kunnen betekenen hoor ik het heel erg graag! 💝 Liefs, Lonne

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