byjuslearning.com Reviews 6

I cannot even get anyone to respond to me. Purchased course, purchased iPad then zilch scammmmmmm

Requesting assistance with a cancelled subscription issue my loan as my course was already cancelled on 21/04/2023 Despite cancelling my Byjus subscription in 2023, the loan is still active. Please help resolve this matter. Student Name: [ PRABHAT THAPA ]
Mobile No - 8927932475 ]
Course Name: [ CDS ]
Disappointed with @BYJUS's unfair loan policies! Despite repeated requests, they're refusing to cancel my loan. No transparency, no customer support. Just a ruthless pursuit of money. Is this how you treat your students
Sir I have all the proves from byjus which has cancellation on 21/04/2023 but still till now they didn't cancelled my loan session it will be helpful if I get help in this asap

I am going to share the entire…
I am going to share the entire experience here, as I have come to realise... Everytime we call Byjus, they do not have our complainon records or no notes from the previous call.
we have been repeating our complain on every call made to Byjus from June till Date.

Anyways, let me share our bad experience that started in last year of our package that we purchased. which is 2023
We purchased a package for GRADE 1-2 & 3 in 2021
Unfortunately.... post Grade 2, their systems have never been updated.
The name of the child on their systems changed from my childs name to my name (the mother)
The grade of my child is stuck to Std 2.... and its not be updated since then.
While my child is in Grade 3(STD 3), we recived books of Grade2.
Post our complain, we again recieved books of Grade 2
Now we have 2 set of books of Grade 2... the STD that my child has passed thru.
We have been following up with the team
1st Call - we got a person to tell us that our package of 3 years is expired in 2022... (wonder where is their common sense)
2nd Call - We were told.. that was a error.. our package is till 2024(which make sense and correct) and he'll check into the issue
Multiple calls after that - The response is the request is put up for send us the Grade 3 Books.
*****Today - and now we have lost our patience and all hopes fro Byjus....
A manager Vedansh calls from the HO and starts speaking rudely to the childs father --- reason given is they dont have Grade 3 Books in stock and they cannot give a timeframe when can we recieve the books.
I wonder how come.

So People... pls dont trust Byjus.... even if the most closest person refers you to Byjus... do not trust them at all.

Thanks

Byjus has got to be the biggest scamster one will ever encounter in their life. I'd enrolled myself to their CAT courses a few months back. At the time of attending their councelling session, the student councellor informed me that I had to pay 10k rupees to start my course. They provided me with a tab and few books. The student councellor had also informed that if I choose to discontinue their course within the period of 15 days, I am eligible fo a full refund of 10k. I paid the first installment, I joined the course and since the online recorded sessions were not effective and productive for preparation i decided to discontinue the course. Also, the constant changes in my work schedule did not allow to me to attend the classes. When I called their team for the cancellation and refund, they denied me the refund on grounds unknown to me. And that's not just it. Inspite of stealing my money, they spam me with innumerable calls and SMS day in and day out. They ask me to pay EMI of 2917 inspite of clearing informing them that I no longer am interested in the course or Byjus. They send me unnecessary videos and study material.
The employees at Byjus are extremely rude and have no sense of customer support. They yell and scream at you and also try to overpower you over the call. Their cancellation team who deals with the customers refund request will disconnect the call at their own will and there is no way to call them back again. No matter how many ever mails you send them, they'll reply back with a silly template.

Take this from me whose lost her money to Byjus, DO NOT EVER ASSOCIATE YOURSELF WITH BYJUS. THEY ARE ONE BIG FRAUD. THEY DO BUSINESS BY STEALING ORDINARY PEOPLE'S. I have lost my hard-earned money to them and there's no way I can get it back.

With byju’s classes, learning has become fun for my niece. She has improved herself a lot since we got the byjus premium kit.

So, a few weeks back, we took the byju’s subscription to supplement my daughter’s education… She loves the video lessons; the animations are kinda good for kids.