byMétis Cancellations - Italia Reviews 379

TrustScore 2 out of 5

1.9

Riva Tommaso Gulli 12, 34123 Trieste, Friuli-Venezia Giulia, IT


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  • Riva Tommaso Gulli 12, 34123, Trieste, Friuli-Venezia Giulia, Italy

1.9

Poor

TrustScore 2 out of 5

379 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DO NOT PAY THE BILL AT ALL IT IS A SCAM./NON PAGATE AFFATTO LA FATTURA, È UNA TRUFFA.

If you have also received harassing bills from this company, there is no need to worry about, because their billing system is not legal, confirmed by the police and lawyer. The only thing that you need to do it to block their emails and text messages from them. There will surely be a reply under this comment with their absurd reply and also no need to pay attention to it, their terms and conditions don't have any legal validity.

Remember !!! Do not pay any invoice from them, if you do you are completely in the scam.

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Se anche voi avete ricevuto bollette moleste da questa società, non c'è da preoccuparsi, perché il loro sistema di fatturazione non è legale, come confermato dalla polizia e dagli avvocati. L'unica cosa che dovete fare è bloccare le loro e-mail e i loro messaggi di testo.

Ci sarà sicuramente una risposta sotto questo commento con la loro risposta illogica e inoltre non c'è bisogno di prestare attenzione, i loro termini e condizioni non hanno alcuna validità legale.

Ricordate!!! Non pagate nulla, se lo fate siete completamente in trappola.

January 17, 2024
Unprompted review
byMétis Cancellations - Italia logo

Reply from byMétis Cancellations - Italia

Grazie per aver condiviso il suo feedback. Ci dispiace che non siate soddisfatti del servizio offerto da Metis.
In Metis, la nostra missione è aiutare i clienti a cancellare gli abbonamenti. La nostra piattaforma offre un processo semplice che prevede la compilazione di un modulo in pochi passaggi, al termine del quale invieremo una lettera di disdetta a vostro nome per un costo di 30 euro. L'utente accetta questa procedura nei termini e condizioni generali. Si noti che riceviamo una sola e unica richiesta se il consumatore ha completato l'intero processo di ordinazione. Vi diamo anche la possibilità di utilizzare gratuitamente il testo della nostra lettera di cancellazione professionale e di inviarla voi stessi. In questo modo, ci proponiamo di rendere il processo di cancellazione rapido, semplice e privo di stress per i nostri clienti. Purtroppo, una volta inviata la lettera di cancellazione, non siamo responsabili della sua elaborazione.

Cordiali saluti,
Il team di Metis

Rated 1 out of 5 stars

I have paid the amount for the…

I have paid the amount for the cancellation but it wasn't successful and you people took my money with delivering my services

September 22, 2023
Unprompted review
byMétis Cancellations - Italia logo

Reply from byMétis Cancellations - Italia

Thank you for your review,

I understand from your message that the company has not yet completed processing your cancellation letter, which is of course annoying.

However, I would like to remind you that the actual sending of your cancellation letter was carried out by us, which means that we have provided our service. However, the further process of processing is beyond our responsibility, as we have no control over how the organization handles this. There may still be an ongoing contract (with a set end date) or the organization may require additional information to complete the termination. In that case they will most likely contact you by email. So it is advisable to keep an eye on your inbox.

At your request, we can resend the letter to the organization free of charge. In addition, if desired, we can provide you with a copy of the letter or proof of sending, so that you can prove to the organization that you have sent the letter and that they must honor your cancellation request as of that date. Please do not hesitate to let us know if you require further assistance.

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