Reply from BySofieSønderby
Kære Anne Marie.
Tusind tak for den flotte anmeldelse. 5 stjerner er SKØNT.
Rigtig god jul.
De bedste julehilsner fra Sofie // BySofieSønderby
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Company details
Written by the company
Online webshop, med de nyeste mode trends til kvinder og piger.
Contact info
Dalgasvej 2, 6800, Varde, Denmark
- 22766800
- info@bysofiesoenderby.dk
- bysofiesoenderby.dk
4.7
Excellent
2K reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BySofieSønderby
Dear Emmanuela.
Thank you so much!!
Best regards from Sofie // BySofieSønderby
Fint produkt men dyrt levering og returnering
Fin levering, fint produkt.
Men alt for dyrt og alt for dyrt levering samt returnering.
Tak for svaret 🙏 Jeg var ikke opmærksom på at man fik fragten tilbage.
March 10, 2025
Reply from BySofieSønderby
Hej Astrid.
Jeg tror du glemmer at du jo får de 39kr i fragt tilbage når du sender hele din ordre retur. Dermed er det kun returfragten du betaler. Vi er nødt til at opkræve penge for returfragt, ligesom så mange andre, da det koster os utroligt mange penge når folk returnerer ellers.
Mvh Sofie // BySofieSønderby
Excellent service
Excellent service! Ordered yesterday and received my order today :D and the shirt is just beautiful.
September 18, 2024
Unprompted review
Reply from BySofieSønderby
Hi Emilie.
I'm so glad to hear that!! Thank you so much.
Best regards, Sofie // BySofieSønderby
God service
December 13, 2023
Reply from BySofieSønderby
Hej Maiken
Tak for anmeldelsen af vores service :)
Mvh Jesper // BySofieSønderby
Hurtig levering, god kvalitet
November 28, 2023
Reply from BySofieSønderby
Hej Caroline
Tak for din dejlige kommentar :)
Mvh Jesper // BySofieSønderby
God og hurtig behandling
November 20, 2023
Reply from BySofieSønderby
Hej Inge
Skøn kommentar - tak
Mvh Jesper // BySofieSønderby
Hurtig levering og god kvalitet
June 1, 2023
Reply from BySofieSønderby
Hej Josefine
Dejligt at høre fra dig!! Fedt at det hele spillede.
Mvh Jesper // BySofieSønderby
Returnering er virkelig bøvlet
Returnering er virkelig bøvlet. Man skal til at sende mail for at registrere sin returnering og udfylde papirer, hvor man skal skrive de varer på man skal returnerer . Plus fragten koster 55
May 1, 2023
Reply from BySofieSønderby
Hej Nina
Vi arbejder på at forbedre vores returnering, så det bliver nemmere, og så der ikke er papirer der skal udfyldes.
Grunden til retursedlen, er ganske enkelt at vi har kunder der returnerer uden nogen form for identifikation.
De gør returprocessen meeeget langsommelig og besværlig.
Fragten er kun 49kr, for at sende retur til os. Hvilket er billigt i forhold til forsendelse med GLS' konkurrenter.
Mvh Jesper // BySofieSønderby
Reply from BySofieSønderby
Hej Caroline
Hvor er det altså bare dejligt med sådan en kommentar :)
Tak!
Mvh Jesper // BySofieSønderby
Great company and experience :)
Staff is so helpful and nice, respond very quickly! Fast shipping and amazing products, i LOVE the BIANCA pants I got.
August 7, 2022
Reply from BySofieSønderby
Hi Kathryn,
Great that we could help you, when you were visiting Denmark. Hope you had a great stay here.
Thanks for the stars!!
Best regards
Jesper // BySofieSønderby
My daughtets loves her linen trousers...
May 18, 2022
Reply from BySofieSønderby
Hi Muhamed.
Thank you for the 5 stars. They mean a lot to us ..
Perfect, that she loves her trousers.
Best regards
Sofie // BySofieSønderby
Reply from BySofieSønderby
Hej Mie.
Tusind tak for at du har taget dig tid til at give den rigtig flotte anmeldelse af vores webshop. Det betyder rigtig meget for os. Tak.
Mvh Sofie // BySofieSønderby
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