‼️‼️DONT BUY ANYTHING ON THIS WEBSITE OR…
‼️‼️DONT BUY ANYTHING ON THIS WEBSITE OR THEM SHOP‼️‼️
⛔️Bystokkeholm.no.⛔️
‼️ASECO OSLO CITY‼️
I ordered a watch as a gift on their website Bystokkeholm.no in August 2025.My fiancé has several watches and only wore this one for Christmas in December. He wore it twice and noticed that the PVD coating had worn off in several places. I emailed them and didn't get a response, so I posted on their chat page, where I spoke with Michael.
Michael treated me like a fraud who changed her mind and simply wanted a new watch that I was bored with. He then suggested I sell it myself! I then returned it under warranty. I received a return letter stating that it hadn't been repaired. The photos they provided in their decision differ from the ones I sent them. The bracelet was replaced! They don't treat people with respect or seriously. They treat people like idiots! I have everything documented. After commenting on Facebook under photos of their watches, I was immediately blocked. This shows how devious and unprofessional they are. I'm sending all the photos to warn other customers against such despicable behavior. The matter has been reported to the Consumer Protection Agency because they won't even respond to emails. I should add that the watch was worn twice, which clearly indicated a PDV defect that shouldn't wear off after such a short time. Both the store and Michael's website explained that this was normal. This isn't an Ali Express watch, but a Swiss military watch. I'm shocked that anyone can treat a customer this way. This is the first time in my life that I have encountered such insolent behavior and treatment.