Byte Reviews 6

TrustScore 4 out of 5

4.2

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Company details

Written by the company

Apple's First Retailer dating back to 1975. Byte is a trusted same day repair service provider based in Solihull, Birmingham, B91 1BQ. We stock Premium Pre Owned Devices that are either Apple Certified Refurbished or excellent condition pre owned...never refurbished products. We also carry a range of gadgets, gizmo's, accessories...advice and coffee are always free! Come and say hello and check out our hard to get and unique electronics from Japan, Taiwan, Hong Kong and China. We look forward to seeing you soon in store or online at www.byte.co.uk


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4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great customer service

Great, friendly customer service, helped me out so much with a charger cable for my laptop. Went out of their way to help me. Would highly recommend.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

I recently had my iPhone repaired at…

I recently had my iPhone repaired at Byte on Warwick Road in Solihull and I couldn’t be happier with the service! From the moment I walked in, the staff were friendly, professional, and really knowledgeable. They clearly explained the issue with my phone and fixed it quickly and efficiently.

The repair was done to a very high standard, and my iPhone is now working perfectly again. The pricing was fair, and the whole process was smooth and stress-free.

I highly recommend Byte to anyone needing phone repairs – excellent customer service and top-quality work. Definitely a 5-star experience!

January 15, 2026
Unprompted review

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