Bytechlabs Reviews 6

TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

6 reviews

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Rated 1 out of 5 stars

What a nightmare

I ordered a hairdryer from this company and when i received it, it was defective. Wouldn't turn on. I sent emails to company and finally someone answered and asked me to upload a video showing them it would not turn on. I obliged and did as they asked. Then i asked for a refund. Then it started… email number 1 with a discount of 3% with new hairdryer, I said no that i wanted my full refund as I would buy somewhere else. This exchange of emails continued back and forth with offers up to 30% and each time I said no I wanted refund. Then they asked me to send the defective device back to China and that would be expensive and at my cost so I should consider the 30% rebate offer on another device. Thankfully I had purchased using Paypal and filed a claim with Paypal providing all the emails support. I finally got my refund today. DO NOT ORDER FROM BYTECH LABS!

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

REFUND ISSUES

I ordered what I thought was a smart watch from their website. However, when I received the item,I learned that it was a fitbit. Their website says 14-day returns, customer pays shipping. The package came to me from California. When I sought to return the article, they advised me I would need to ship it to China. Instead they offered me a 5% discount on my purchase price. I have followed up pointing out that shipping to California was acceptable to me. I received another identical email, this time offering they me a 10% discount. As of today, i have not had this matter resolved and am stuck with an item i cannot use. Their emails look like they are generated by AI. Buyers Beware!

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY IN THIS STORE

DO NOT BUY IN THIS STORE. They made a false ad about smart glasses that it could fit a prescription lenses and it cant. I contact seller to return, after 1 month trying to make me not return the item, they gave an address outside of usa which is different of the address where they sent the glasses (In texas), turning more expensive the return. I escalated to Paypal but nothing was done about it. So, i Have to return to the address in China, but i havent received the refund

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Don't trust the tech reviews on the web saying this is the best product

The web search comes up with a very high rating for products made by "Bytech" but when it arrived it was not a product as advertised. The small computer tablet has no name on it, no markings whatsoever and I am not sure it is even safe to use. The headphones were reviewed by a website and shown as the #1 product when in reality they are not even the same as in the review and can be purchased for $15 vs. the $149 I was charged.

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid Bytechlabs.

I recieved the robotic vacuum I ordered. I had decided I did not want this item since it was poorly reviewed. I wrote the company requesting return instructions. I was well within the required 15 day limit for returns. It clearly states that returns can be made on the website. Bytech refused to give me an address saying it would be very costly to return to China. They offered me a 5% rebate. I payed $229.00 and found this amount unacceptable. The company then offered a 30% rebate which is now due to show up at some point. I have not even removed the vacuum from the box. I would prefer to get all of my money back minus what It will cost to mail it. Meanwhile, I found an actuall address in the U.S. It seems I've been given the run around from a shoddy company. Is there more I can do at this point? At least warning future consumers is in order.
I paid by Pay Pal.
thank you,
Cordelia Hollingsworth
520-609-9014

February 26, 2026
Unprompted review

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