ByteTag Reviews 

130
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Two months later. No intention of fixing the very simple technicals problems. I think maybe two people work there to sell tags and answer emails pretending they 'are working on it'. How hard is it... See more

Rated 1 out of 5 stars

Customer service does not exist. I adopted a pet Dec 2025 and as part of the adoption process, I could enroll with ByteTag. I signed up for a life time membership, created an account and thought I was... See more

Rated 5 out of 5 stars

I have tried dozens of pet tags and bytetag is by far the best. Waterproof, chew resistant, GPS location when scanned, and a lifetime warranty. With an easily updatable profile, it offers so much peac... See more

Rated 5 out of 5 stars

Our girl was diagnosed with Addison’s disease a year ago. So we were looking for something to put all of her necessary medical information on. Came across ByteTags and absolutely love them! Super easy... See more

Company details

About ByteTag

Written by the company

ByteTag is pioneering the next generation of pet identification, and they're the #1 best selling QR code pet tag. Since launching in September of 2021, they are now protecting over 250,000 pets across the world!

So, what makes ByteTag such an obvious choice for pet parents? Well, with ByteTag, you can
  • Display unlimited contact information (phone numbers and addresses)
  • Receive a text message, email, and push notification when your ByteTag is scanned
  • Receive your pet's current GPS coordinates at the push of a button
  • Display your pet's behavior, health, and vet information.
  • Toggle privacy mode to hide all of your personal information when your pet is not lost

When compared to traditional engraved tags, it's not hard to see why pet parents are obsessed with their ByteTags!

On top of all the amazing features ByteTag offers, they are also committed to customer satisfaction. Each ByteTag is covered under a lifetime warranty, so if your ByteTag breaks, you can get a free replacement -- no questions asked!

Contact info

2.3

Poor

TrustScore 2.5 out of 5

130 reviews

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No recent history of asking for reviews

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2.3

All reviews

(130)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

I love byte tag!

I love byte tag! Not only is it great for my pets, if lost, it has a life time warranty. My husky got out and went for a stroll and I was able to find him (playing happily in a group of kids) a few blocks over because someone scanned the code! It was so easy. We have the silicone tag and unfortunately my dog decided to checkout a skunk. Luckily he wasn’t too bad but BOY does silicone absorb all the skunk smell. I emailed ByteTag to see if they had any recommendations how to clean it but they let me know about the lifetime warranty and I just had to pay $3 for the shipping. I HIGHLY RECOMMEND!

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great Product and Support Team

Received a ByteTag for my dog as a gift and after a year and a half it fell off, I’m assuming from natural wear and tear. I contacted support about a replacement and Taylor was so helpful and efficient and within minutes provided me with the warranty information and a discount for my free replacement tag, I just had to pay shipping. Appreciate the product and the great customer service!

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

I love ByteTag

I love ByteTag! My dog ruined his tag! When I emailed asking about a different style for the replacement, Taylor responded quickly with a yes. So easy to set up, and knowing I have such a great support team, if I need them, is very reassuring! I even ordered a second one for my friend. A great price to pay for the peace of mind! Thank you ByteTag for a great product! If you have fur babies, I highly recommend getting ByteTag!

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing product

I have had two bytetags for my dogs for just over 3 years. I would like to say that I absolutely love them. I have complete peace of mind when I take them out off leash. I love how if your dog is lost the person who scans the bytetag can share the location with the owner. I also used to carry multiple different dog tags on their leashes which caused alot of different clanking noise. I love having my own custom URL for my dogs with all of their different needs and information on it. The designs of their tags are also very nice and pretty. Them offering a Lifetime Warranty on their items are also a massive plus in my book. I recommend Bytetag to anyone with pets that are off leash.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

AWESOME COMPANY

I had ordered byte tags in January of 2023 & just this weekend, one broke and one came off in the lake and got lost. I emailed customer service & within 24 hours I got a response & a promo code for enough for two free ones as replacements. The customer service support team who I talked to was absolutely amazing! They were quick & super helpful!

June 25, 2024
Unprompted review
Rated 1 out of 5 stars

I wish I could give no stars in my…

I wish I could give no stars in my rating. There is NO customer support! You have to search to find email address than no response. I don’t have all day to spend online. What about a phone number to call.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

This is a great product

This is a great product I don’t understand why people are having problems with it. I have a fence in yard then all of sudden I get alert someone has scan my dog tag. I’m up off my seat reply to phone call and within 10 minutes my pet back. I just today email customer service I lost a tag. Which 3 hours I got a reply and code to
Use to order new one but just have to pay shipping no problem. . Great company

May 28, 2024
Unprompted review
Rated 1 out of 5 stars

This stupid tag has never tracked my…

This stupid tag has never tracked my cat. It shows he's outside the house but he's not. It's worthless. Now my cat is missing and maybe dead and have no idea where his body is. Because this byte tag service is worthless and doesn't work. When I contacted the company to complain the first time, it was my problem ofcourse. Cell service or wifi or whatever. I live in an extremely populated city with cell towers and excellent in home wifi. So they are full of crap. DO NOT RELY ON THEM TO TRACK OR PROTECT YOUR PET. WASTE OF MONEY WITH NO SERVICE OR SUPPORT.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

My puppy chewed her Bytetag so I contacted customer service via email. I received a response within 15 minutes with information regarding the lifetime warranty and a discount code to order a free replacement tag.

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

This thing works for our dog!

I love the slide tag. Not only do I not have to worry about hearing a constant jingle as my indoor/outdoor dog walks around the house, but the features of this tag are phenominal. I get real time alerts if someone scans my dogs collar, and they get my phone number to call me. I can also keep my dogs health information available in worse-case-scenario and someone else needed to take my dog to his vet, or any vet for that matter. In my experience, customer service is amazing (less than 24hr response by email through the website), and the lifetime warranty cannot be beat. We have one on both his inground fence collar, and the collar we use for when he is away from home. They definitely have a customer for life.

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

Easy to use

These were super easy to use! Love them and got them within a week after I ordered them!

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great Way to Keep Your Pets Safe & Great Customer Service

Both of our dogs have a ByteTag and I've even tested it out and as soon as I scan it, it gives the whole rundown of each of my dogs and how to get a hold of us. It's easy and even provides their vet's information. The customer service is great, too. One of our dogs eventually broke the thick silicon tag and since they have a lifetime warranty, I had reached out to get a replacement. They responded quickly and helped me get a new one ordered just as quickly. I absolutely recommend the ByteTag to anyone who wants to make sure that if their pet is lost and found, that they are well taken-care of until you are reunited again.

May 1, 2024
Unprompted review
Rated 4 out of 5 stars

Easy to set up

Easy to set up, can provide a wealth of information about your pet if desired. Customer response time was excellent.

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

Making big strides!

I think Bytetag went through a rough patch but seems to be back in track. I loved my dog's Bytetag and use the easy app to update his location when we travel with him. After years of use it broke (because I put it in the washing machine) and they replaced it free of charge! Very Happy with the product but most importantly that the app works and is maintenanced well!

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

Honestly

Honestly, I would encourage everyone to get this tag. It may take more than a moment to get your tag, but it is a QR code that needs to be created on a beautiful tag. Once you get the tag you have peace of mine knowing if your pet is safe if they ever get lost.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Repeat Customer!

I have purchased Bytetags for all of my furbabies, and I love them. I have even purchased them as gifts for friends little furbabies. They are cost effective, reliable, great shipping, easy to use site to enter your contact information, and I won't go to another company for these needs! Highly recommend!

March 31, 2023
Unprompted review
Rated 5 out of 5 stars

This is a great product

This is a great product! The perfect way to protect your fur baby. No monthly fees. I have both the hanging tag and the sliding tags and I love them both. Input your contact information online and if your baby goes missing and is found by a stranger they can scan the tag to find all of your contact info. A bonus is that when the tag is scanned you will get a notificarion with their GPS location. Quick shipping and a fair price.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great way to keep pets safe!

We ordered a few byte tags last year, shipping was prompt. There was an issue with the split rings which Byte customer service took care of right away and sent me out replacements. We love these tags to keep our pups and cat safe in addition to their microchips. Can't say enough about our experience with Byte and their awesome products

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

These ByteTags are the best invention…

These ByteTags are the best invention ever! They really give me peace of mind, especially if my dog ever wanders off. The customer service was awesome too, super responsive and patient with all my questions. 10 gold stars!

March 6, 2024
Unprompted review

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