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Rated 5 out of 5 stars

I contacted CAMS via the online form following a nonfault accident in February. The following morning I was contacted by Chris who then handled my case throughout the entire process. Chris was thoroug... See more

Company replied

Rated 5 out of 5 stars

I had a bike accident in 2024 which was not my fault. It ended up going to court. I met Ian Aley at court who put me at ease and made me feel comfortable fr the outset. He guided me through the proc... See more

Company replied

Rated 5 out of 5 stars

I used CAM’s after being hit by a car, and I couldn’t be more impressed. I’ll admit, I was a little sceptical at first (for no particular reason), but the process was effortless. Today, I collected m... See more

Company replied

Rated 5 out of 5 stars

Not often do we rate insurance companies but with CAMS we'll make an exception. The main difference is Eamonn Henshall, who is knowledgable, friendly and always there to help. He's held our hands thr... See more

Company details

  1. Bicycle Repair Shop

Written by the company

At CAMS we can arrange bike repair or a replacement bike to be provided up-front and will work with your local bike shop to help get you back in the saddle. If you have been injured we can put you in touch with a team of specialist cycling solicitors who will fight for the compensation you deserve on a “no win no fee” basis. As part of Direct Accident Management Ltd we have been helping people who have been involved in car and cycling accidents since 1996. We have assisted thousands of clients by taking away the inconvenience that inevitably results from losses incurred in any accident. Our dedicated Claims Advisors deal with your claims quickly and efficiently, and thanks to our long-established relationships with local cycle shops we are able to ensure your problems are resolved to your complete satisfaction.


Contact info

  • 139 New Court Way, L39 2YT, Ormskirk, United Kingdom

  • c-ams.co.uk

4.4

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

What this company is doing is fantastic!

I contacted CAMS via the online form following a nonfault accident in February. The following morning I was contacted by Chris who then handled my case throughout the entire process. Chris was thorough and compassionate throughout, ensuring my many questions were answered promptly. I now have a brand new bike and helmet thanks to CAMS and Chris. They also ensured my upgraded parts on my written off bike were replaced. I can't thank this company enough. Highly recommended. The personal injury element of my claim is still ongoing but Bond Turner are making this a breeze also.

February 8, 2026
Unprompted review
CAMS logo

Reply from CAMS

Hi James,

Thank you so much for your 5-star review, we really appreciate it.

We are so pleased to hear your experience with CAMS was a positive one. It was our pleasure to provide you with Chris' excellent assistance and we will certainly share your kind words with him, along with the rest of the team at CAMS, who will be delighted to read your wonderful feedback.

We thank you for choosing CAMS and please don't hesitate to contact us again if you ever require our assistance in future.

Kind regards
CAMS Cycling Accident Management Services

Rated 5 out of 5 stars

Bike accident

I had a bike accident in 2024 which was not my fault. It ended up going to court. I met Ian Aley at court who put me at ease and made me feel comfortable fr the outset. He guided me through the process and was on hand to answer any questions as this was the unknown to me. The whole experience was daunting and stressful but Ian made it bearable.

I was very appreciative of everyone’s help at CAMS, they were professional from the outset and kept me informed. Thank you

February 11, 2026
Unprompted review
CAMS logo

Reply from CAMS

Hi Rachel,

Thank you so much for your review, we really appreciate it.

We are so pleased to hear you had a great experience with our service. We understand attending court can be a daunting experience and we do everything we can to make it easier for our clients. It means a lot to us to know you found our support helpful and we will certainly pass on your kind words to Ian, as well as the rest of the team at CAMS, who will be delighted by your review.

We would like to thank you for placing your trust in CAMS and please don't hesitate to contact us again if you ever require further assistance.

Kind regards
Simon Murphy
Bond Turner

Rated 5 out of 5 stars

I got knocked off my bike by a car…

I got knocked off my bike by a car which was not my fault. My carbon bike was in a very bad way and I didn't have my own insurance. Luckily I had CCTV footage of the incident and contacted CAMS who were quick to say they would take my case. I got my bike sorted speedily (brand new replacement), got physio and doctors appointments for my injuries and received compensation for the injuries I sustained. The case is still going through the legal channels but CAMS have fronted most of the money so far. Brilliant experience overall, have recommended to several cycling pals since.

April 15, 2025
Unprompted review
CAMS logo

Reply from CAMS

Hi Mike,

Thank you so much for your 5-star review, the positive feedback means a lot to us. It has been a pleasure to assist you through the course of your claim and we're flattered you would recommend us to others.

We would like to thank you for placing your trust in CAMS and please don't hesitate to contact us again if you ever require further assistance.

Kind regards
CAMS

Rated 5 out of 5 stars

From start to finish the whole…

From start to finish the whole experience was straightforward plus speaking to an actual person on the phone made the whole process very painless

August 15, 2025
Unprompted review
CAMS logo

Reply from CAMS

Hi Scott

Thank you so much for your 5-star review, the positive feedback means a lot to us. It was our pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
CAMS

Rated 5 out of 5 stars

I used CAM’s after being hit by a car

I used CAM’s after being hit by a car, and I couldn’t be more impressed. I’ll admit, I was a little sceptical at first (for no particular reason), but the process was effortless. Today, I collected my fully rebuilt bike from the shop, it feels like new bike day, but it hasn’t cost me anything. Huge thanks to CAM’s for making a stressful situation so easy!

August 13, 2025
Unprompted review
CAMS logo

Reply from CAMS

Hi Kev,

Thank you so much for your positive feedback, we really appreciate it. We are so pleased to hear you found our service helpful and please don't hesitate to contact us again if you ever require further assistance.

Kind regards
CAMS

Rated 2 out of 5 stars

My daughter now 23 has many issues when…

My daughter now 23 has many issues when referred my daughter at 9 they said it was my problem and that she grow to do well in life ha . She's a very angry lady due to her health conditions which I understand not cams. Things got worse so thanks cams for nothing useless 🙃

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Chris Cartwright at cams and the whole…

Chris Cartwright at cams and the whole service has been 10/10 the whole way through in helping me get a new bike and putting me onto a solicitor to help sort my injury claim , so glad I was recommended to them by my bike shop . Can’t thank them enough 👏🏼

March 21, 2025
Unprompted review
CAMS logo

Reply from CAMS

We are delighted that you were satisfied with the service Chris and the team provided to manage your claim and get you back on two wheels. Thanks for trusting in CAMS!

Rated 1 out of 5 stars

Wasted a lot of my time as they don’t deal with accidents outside the UK

CAMS was recommended to me after a road accident in Belgium. I said this at the start of a long phone call. Subsequent information was requested. The next day I was texted to say that the case wouldn’t be taken on as it happened outside the UK! This should be apparent on flyers and website. Why I wasn’t told that at the start of the phone call, I cannot imagine.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

CAMS are amazing had me on a…

CAMS are amazing had me on a replacement bike within 3 weeks and this was not a cheap over 6k. You don't need to wait for you insurance claim to payout they will sort it all before hand. I highly recommend CAMS.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend CAMS

Would highly recommend CAMS. After being knocked off my bike by a car, they handled the claim efficiently and effectively, helping me to get a new bike and settle the claim. 5*****

May 6, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you

Special thanks to Chris Cartwright for helping me out after being knocked off. I was given exceptional service, the people at CAMS were quick, efficient and very supportive. 10/10.

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

10/10 Highly recommend

Used cams after a crash, they were on the ball and sorted me out very quickly. Special thanks to Bibby for the extra help, bike was sorted shortly after and final settlement sorted in under 8 months. Amazing company would highly recommend.

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

A very quick, efficient and smooth process

A very quick, efficient and smooth process from start to finish. My bike was written off and replaced in a couple of weeks despite it being a top end machine. CAMS liaised direct with myself and the local bike shop to arrange everything, very impressed and well recommended.

January 20, 2021
Unprompted review
Rated 5 out of 5 stars

The best company ever

The best company ever! Cyclists, please do not hesitate to contact with this amazing people if you have an any issue/s. My bike replaced with the new one in very short time. Highly recommended :)
Lisa has taken care of all my case, answering all my questions, being kind, polite, patient & thorough. She takes care of me & all of my concerns. I feel like a very valued customer. I sincerely thank her for her help in resolving the problem, and I appreciate the great customer service that I get every time :-)
And I also would like to thank for the Team whose work hard behind the scene. I appreciate for their time and effort.

November 2, 2017
Unprompted review

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