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Credit card, debit card and ACH gateway switch, supporting all major processors, industries and payment hardware.
33441, United States
Always helpful and responsive! It is a great company to have a point of contact that goes above and beyond to help you and available when needed. Shawn Erwin was our rep and is amazing!
Reply from Cloud9 Payment Gateway
Thank you for your kind words, Valerie. We are very glad that we were able to make you happy. Always a pleasure!
Very happy with my experience with Shawn! All my issues were resolved very quickly and I would highly recommend.
Reply from Cloud9 Payment Gateway
Thank you, Kristin. We are always happy to help.
The system is easy to use and customer friendly. Wish there was a way to perform a credit on a card for a sale made prior to switching over to the Cloud9 program.
Reply from Cloud9 Payment Gateway
Thank you for the review! Unfortunately the way the credit card industry works, unless you have the original card info, only your old vendor might be able to reverse that charge. We are not allowed to have access, for security reasons.
The most customer focused agents in the industry! Working with the team has been a pleasure. They take time to inform, explain, and get you to a place of understanding. They have definitely earned my business for the long term. I highly recommend!
Reply from Cloud9 Payment Gateway
Thank you for your kind words. It is our pleasure to do things right!
Reply from Cloud9 Payment Gateway
Thank you for being a customer!
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