Cabins Unlimited Reviews 

289
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From the very first contact with Cabins Unlimited, we were so impressed with the professionalism and helpful nature of Melody. She was so knowledgeable and guided us to our dream cabin. We then had co... See more

Rated 5 out of 5 stars

Staff at Downham Market, knowledgeable about the products and couldn't have been more helpful.From the man that delivers the cabin to the men that erected the Barbados3 cabin were brilliant.The erecti... See more

Rated 5 out of 5 stars

From our initial visit to see Natalie at the showroom to completion of the build Cabins Unlimited have been brilliant. At no point did we feel pressured and the team at the showroom knew all the deta... See more

Rated 5 out of 5 stars

We are pleased with our purchase from Cabins Unlimited at Downham Market. From ordering to installation, everything was good. The delivery men kept us informed as to when we would receive the delivery... See more

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Company details

  1. Garden Center

Written by the company

Log Cabins for Sale – Suppliers of quality log cabins, summerhouses, workshops, garden buildings, garden sheds and timber buildings with installation service


Contact info

4.9

Excellent

TrustScore 5 out of 5

289 reviews

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4.9

All reviews

(289)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

A brilliant company run by great people

Right from our first contact to the finished product, Cabins Unlimited provided a really professional & timely service.

When our neighbours in London really kicked up a fuss about the size of our structure, Rob (owner of C.U) was incredible. They redesigned the cabin in a day and had a team come and make the adjustments the following week. It was just the most phenomenal service one very rarely receives these days.

Melody (sales), Gav and Oscar (construction crew) a huge shout out to you for your friendly and professional service. Rob - you're a diamond. Thank you all.

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

I would definitely rcommend this company 100%

I would definitely recommend this company. The final built cabin is amazing. Ours in now a bar, but you can make it whatever you want it to be. The ladies from the office kept in touch every step of the way. The builders arrived on time, constantly cleaned up after themselves. We have dogs and they were very conscious of shutting the gate behind them. Absolutely brilliant from beginning to end.

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

Professional job by Rob, Mel and the team!

Highly recommend this company if you are looking for a cabin or garden room. We ordered a very large cabin in Jan 23. Great communication about dates and instillation and aftercare from Mel. Rob and his team installed the cabin over 2 days in sub zero temperatures and did a top quality job!

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Kensington Cabin

We had the Kensington cabin installed, and we are over the moon with it. The team of guys who installed/painted it were great, they were very polite, and made sure I was happy with everything as they progressed with the installation. Would highly recommend this company to anyone.

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

Melody was fantastic, hughly recommend

Melody was fantastic, she answered all my questions (and there were many!) Great customer service and communication. Very pleased with the fitting of the cabin and the guys were so nice friendly and polite. Would highly recommend.

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

Top Job - Fencing & Turfing

Cabins Unlimited recently spruced up our front garden in two phases. First they removed an old dead hedge and replaced it with a brand new fence and then, a month later to allow for the frosty mornings to pass, they returned to re-turf the front lawn.

Both tasks were completed in one day by very friendly, professional and polite staff. All the waste was taken away and we were left with a lovely, fresh new front garden.

We also found the office staff to be very friendly and professional and the pricing to be very competitive. In fact, everything went very smoothly from start to finish. Highly recommended!

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

Happy customers

We just want to thank you and your company for the professional and efficient way in which you managed the purchase and installation of our Jubilee Cabin. Your communication was excellent throughout.

Luke and his team did an excellent job, preparing the base and installing the cabin, with no mess and with such speed we were very impressed. His support and advice around after care and painting will be invaluable
We will definitely recommend your company in the future.

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Cabin bought and assembled.

Cabin was spot on, delivery on time and assembled by their own crew who were very professional. Office staff helpful and accommodating. Would use again no issues.

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Joely was extremely helpful and made the whole process easy. The install date was set and was delighted to receive a call to ask if it was ok to install earlier, the team turned up and were completely professional, really happy with the whole process

February 2, 2023
Unprompted review
Rated 4 out of 5 stars

A professional service that I would use again

The team at the office were very helpful and answered all my queries and re-did my bespoke design several times so I could get exactly what I wanted within my budget. The shed looks fantastic. The build team, were polite, hardworking, and punctual. I am pleased with the finished result.

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

Top quality service from start to finish

We visited Cabins Unlimited at Downham to view their selection of sheds which is wide ranging and comprehensive. The sales staff were extremely attentive, helpful and knowledgable. We returned a week later to order our chosen shed which arrived when promised. A team arrived the next day but was unable to lay the base because of the frozen ground conditions for which they were very apologetic. A team arrived the day the ground thawed and had laid the base and built the shed within a couple of hours. To my mind this was top quality service all round and I cannot recommend the whole operation highly enough.

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience all round.

I’m really happy with my cabin and thoroughly recommend this company. They were very knowledgable on the phone and happy to talk through options. I did not have to wait long for installation and when this happened the workmen were excellent.
Would definitely recommend if you’re looking for a cabin.

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, this is the second time dealing with Cabins Unlimited and have nothing but praise for their products and efficient builders. Everything went smoothly and the results are first class.

September 5, 2022
Unprompted review
Rated 4 out of 5 stars

Edinburgh summerhouse

Edinburgh summerhouse
When we called at Cabin's unlimited at Downham market,the ladies in the office were very helpful, & once we placed our order we was given a date,& kept to it they turned up on time (26 09 2022)
They did a good job friendly lads, & left the property clean & tidy, we kept them supplied with cups of tea,we would recommend this company..Peter

September 26, 2022
Unprompted review
Cabins Unlimited logo

Reply from Cabins Unlimited

Thank you for the lovely review! We're glad you love your Edinburgh cabin!

Rated 1 out of 5 stars

Poor quality and workmanship

After our poor first build on 9/8/22 we had a site meeting with the owner Rob and Luke on 16/8 who offered us a full refund (which proves how terrible it was) or a new one or to deal with the issues and paint it for us, stupidly my husband thought we should give this company the benefit of the doubt and try to fix it. As the main issue was a base that wasn’t straight (not our fault as claimed) I was reluctant. They came to repair it and in their words “cover the unslightly ends” on 22/8/22.
After a few hours Rob called out for me to say we were right and the summerhouse wasn’t straight and we would never be happy with it and we had the option of a full refund or a new kit built. He also offered to refund us for the paint we had bought. He explained they were busy with school installations so we would have to wait until mid to late September. I said, “thank god for that, sense at last, refund please” and went into the house to ring my husband. He was relieved they had finally admitted it wasn’t straight. To my horror a while later I heard more banging and looked out of the window to see they were working again. I went outside and asked what they were doing and he said Luke had almost got the door shut. I asked them to stop and said we wanted a refund.
They carried on regardless and we are now left with a poorly painted shed with drips, paint where it shouldn’t be and missing bits. Not a single part of this shed is straight, and now it’s moving. The window isn’t straight and won’t fully shut. The door doesn’t fully shut. Seals are bulging. The roof felt was damaged during the repairs. The quality of wood is poor and the workmanship is shoddy. The hinges they use look like seconds. Our shed is two months old and looks two years old.
Even Rob was shocked at the joinery when he visited on 16/8/22. We still have unslightly beading in the tool shed side (beading which is used to cover poor joinery)
Without exception everyone that has seen it has been horrified.
This company has now refused to refund us despite offering us two refunds previously.
Also our Domeo 4 cabin which was fitted in November 21 is on the move for the 4th time.

I will await the standard nasty comments from the owner when deeply unhappy customers leave honest reviews. I wish I could leave photographs to show our summerhouses current state.

This company also remove any negative comments on social media and then block people from leaving honest comments.

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

Domeo Mini cabin

Very pleased with cabin. Excellent, efficient and friendly service. Installers were very good and completed build in 1.5 days. Good value for money and would recommend Cabins Unlimited.

October 10, 2022
Unprompted review
Cabins Unlimited logo

Reply from Cabins Unlimited

Thank you for the kind words! We're pleased you love your Domeo Mini!

Rated 5 out of 5 stars

We ordered our Edinburgh cabin and it…

We ordered our Edinburgh cabin and it was all done within a month, compleat, it took 4 days but this was for levelling the ground work to get the base, then putting the base down and starting the build, on day 3 the cabin was built with the final bits done and day 4 was to paint both the outside and inside, job done.
The crew did a very good job and left a clean and tidy garden when they finished. Very pleased with it.
If any one is in doubt come and see the standard of workmanship that has gone into it, and it’s 40m timber.

September 22, 2022
Unprompted review
Cabins Unlimited logo

Reply from Cabins Unlimited

Thank you David for the lovely review, we are so happy you love the end result! All the best!

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